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Dell’s all Intel tablets and laptops targeting the evolving mobile workforce even with their most consumer specific Android tablets

Dell is 100% committed to Intel (“for speed, responsiveness, and battery efficiency”) from now on which was, nevertheless, not discovered by the media. Otherwise the essence was well expressed by these Oct 2, 2013 media reports (being similar to others):

Read also: The long awaited Windows 8.1 breakthrough opportunity with the new Intel “Bay Trail-T”, “Bay Trail-M” and “Bay Trail-D” SoCs? [‘Experiencing the Cloud’, Sept 14-26, 2013]

Conspicuously missing from Dell’s lineup is any trace of Windows RT, the stripped-down version of Windows designed for ARM processors. Dell was the last remaining Windows RT supporter outside of Microsoft, at least until the company discontinued its XPS 10 last month. When we asked Dell’s director of tablets, Bill Gorden, he said the company’s still considering its options. “We’re very happy with the direction of Windows 8.1, and we have multiple screen sizes and capabilities there,” he said. “We’re not sure what our plans are for Windows RT at the moment.”

However, Gorden suggests that we should take the Venue launch as a sign that Dell isn’t planning to abandon the consumer market after it goes private. “I think the introduction of all these devices is really a signal of how important end-user computing is to Dell,” he toldThe Verge. “I think you’re going to start seeing Dell start being prominent in the consumer space.”

What was announced (according to Dell’s press release, available here at the very end):

The Dell Venue 7, Venue 8, Venue 8 Pro, and new XPS 15 will be available from October 18 on www.dell.com in the United States and select countries around the world. The Venue 11 Pro, XPS 11 and the updated XPS 13 with touch will be available in November. Starting prices are as follows:

  • Venue 7 [Android]: $149.99
  • Venue 8 [Android]: $179.99
  • Venue 8 Pro: $299.99
  • Venue 11 Pro: $499.99
  • New XPS 15: $1,499.99
  • XPS 11: $999.99
  • New XPS 13: $999.99

All Dell Venue tablets are based on Intel processing power for speed, responsiveness, and battery efficiency. The Dell Venue 7 and Dell Venue 8 [Android tablets] feature Intel Atom Z2760 (“Clover Trail”) processors, while the Dell Venue 8 Pro and Dell Venue 11 Pro [Windows 8.1 tablets] feature the new Intel Atom quad-core processors, code named “Bay Trail.” The Venue 11 Pro offers up to 4th Generation Intel Core [”Haswell”] i3 and i5 processor options and Intel vPro for manageability.

Dell messages:

From the press release:

  • New Dell Venue tablets offer the ability to connect, share, and access content with ease
  • XPS 11 is the world’s thinnest, lightest and most compact 2-in-1 in the world with the world’s first Quad HD display on an 11.6-inch 2-in-1
  • XPS 15 powerhouse laptop offers the world’s first 15.6-inch Quad HD+ display for jaw-dropping visuals and the ultimate experience

Dell Venue tablets are designed to give people on-the-go a wide-selection of sizes and options to meet their varying needs. From 8 and 11-inch Windows-based tablets complete with keyboard and stylus options, to the 7 and 8-inch Android tablets, Dell has created a dedicated brand of tablets to meet the needs of customers who are the epitome of the evolving workforce.

For New Dell Venue 7 and 8 Tablets [DellVlog YouTube channel, Oct 2, 2013]

Stay connected with Venue 7 and 8 tablets featuring fast Intel processors and easy to use Android OS.

For New Dell Venue 8 Pro Tablet [DellVlog YouTube channel, Oct 2, 2013]

Connect to what you need easily, quickly and securely with the Dell Venue 8 Pro tablet [powered by Intel quad-core processor].

For New Dell Venue 11 Pro Tablet [DellVlog YouTube channel, Oct 2, 2013]

http://www.dell.com/tablets
The no compromise tablet for those that expect more and do more [featuring Intel Core processors].

For Enabling the mobile workforce with Dell [DellVlog YouTube channel, Oct 2, 2013]

Learn more about the evolving mobile workforce, bring your own device (BYOD) trends and the opportunity they present you as a Dell partner.

For Dell Venue 11 Pro Tablet for Work and Home [DellVlog YouTube channel, Oct 2, 2013]

See how the Venue 11 Pro goes from your home life to work life, with no compromises.

Only here, and only inside there is a Microsoft related message (while Intel is everywhere here and especially in the above videos):

    • Stay connected with the Intel Core based Dell Venue 11 Pro tablet.
    • Keep in touch with loved ones across the globe.
    • Portability and performance in one device.
    • Chair projects with the stunning Full HD wide angle screen.
    • Run Windows 8.1 and Microsoft Office powered by Intel processors.
    • Interact like never before with near-field communication.
    • Present new ideas with Miracast technology.
    • Designed for on the go or on the couch.
    • Do more with the do it all Dell Venue 11 Pro tablet.

While at least one media source, CNET was much more Microsoft/Windows focussed:

The Dell Venue 8 Pro delivers full Windows 8.1 in a $299 package [CNETTV YouTube channel, Oct 2, 2013]

http://cnet.co/19ZguLY
Dell’s Venue 8 Pro is a full Windows 8.1 tablet with an 8-inch screen.

The Dell Venue 7 and 8 mark Dell’s return to Android tablets [CNETTV YouTube channel, Oct 2, 2013]

http://cnet.co/1bw0Mdk
Dell finally moves beyond the Streak with two new Android tablets.

Get accessorized with the Dell Venue 11 Pro [CNETTV YouTube channel, Oct 2, 2013]

http://cnet.co/173mhOm
The 11-inch Venue 11 Pro from Dell features a removable battery and plenty of accessory options.

The Dell XPS 11 and 12 feature unique hybrid designs [CNETTV YouTube channel, Oct 2, 2013]

http://cnet.co/1fJpImK
Both the Dell XPS 11 and 12 are take traditional hybrid design and throws it on its ear.

The Dell XPS 13 and 15 feature high-end specs and thin designs [CNETTV YouTube channel, Oct 2, 2013]

http://cnet.co/1brtC1U
Dell goes ultra high-end with its XPS 13 and 15 laptops.

Press release from the company:

Dell Introduces New Line of Tablets and Updated XPS Laptops: Create, Share and Access Content from Virtually Anywhere [Oct 2, 2013]

  • New Dell Venue tablets offer the ability to connect, share, and access content with ease
  • XPS 11 is the world’s thinnest, lightest and most compact 2-in-1 in the world with the world’s first Quad HD display on an 11.6-inch 2-in-1
  • XPS 15 powerhouse laptop offers the world’s first 15.6-inch Quad HD+ display for jaw-dropping visuals and the ultimate experience

Dell today took a bold step in unveiling a new family of tablets and new laptops, including a 2-in-1 Ultrabook. The Dell Venue line of tablets is comprised of four new ultrathin models designed to address the changing way people live and work today. Dell’s “damned sexy” tablets, as described by leading Enderle Group analyst, Rob Enderle, deliver leading performance and quality, backed by Intel processing technology. With compact designs that make it easy to stay connected on the go, the Dell Venue tablets have an exquisite fit and finish.

In addition to the versatile new Dell Venue tablets, Dell is introducing new XPS laptops, each with breakthrough displays for a phenomenal viewing experience with vibrant, crisp images in any available screen size. The new XPS 11, the thinnest, most compact 2-in-1 in the world, also features the first Quad HD (2560 x 1440) display on an 11.6-inch 2-in-1. The XPS 15 multimedia powerhouse boasts a stunningly thin design, and offers as an option the first 15.6-inch Quad HD+ (3200 x 1800) display in the world, which is the highest resolution available on a laptop of that size. Dell is also refreshing its award-winning XPS 13 Ultrabook with faster processors, touch Full HD (1920 x 1080) display and improved battery life. With these three laptops, Dell is leading the industry with the highest resolution displays possible.

“People today expect the best experience possible from their technology – they are counting on it to keep them connected and move with them, wherever they are,” said Sam Burd, vice president Dell Personal Computing Group. “The new Dell Venue tablets and XPS laptops give customers the stellar experience they expect from us, with performance that allows them to work how they want, when they want, in a design they’ll be proud to show off and own.”

Dell Venue Tablets: Connect, Share and Access Content with Ease
Dell Venue tablets are designed to give people on-the-go a wide-selection of sizes and options to meet their varying needs. From 8 and 11-inch Windows-based tablets complete with keyboard and stylus options, to the 7 and 8-inch Android tablets, Dell has created a dedicated brand of tablets to meet the needs of customers who are the epitome of the evolving workforce.

  • The Dell Venue 8 Pro and Dell Venue 11 Pro Windows 8.1-based tablets combine the level of performance, design and responsiveness end-users love while giving IT departments what they need – the ability to integrate into an existing corporate environment with full compatibility with current Windows applications and Microsoft Office integration. Both tablets feature optional advanced security features and services such as TPM and Dell Enterprise Services.
  • The lightweight Dell Venue 8 Pro runs Windows 8.1, has a bright HD IPS display, advanced connectivity options and provides long battery life so range anxiety is no longer an issue. People can also stay productive with Office 2013 Home & Student, included with the device, and the optional Dell Active Stylus.
  • The Dell Venue 11 Pro, also based on Windows 8.1, provides ultimate 2-in-1 flexibility with the power of an Ultrabook, convenience of a detachable keyboard and experience of a desktop. Unlike competitive tablets, it has a user removable/replaceable battery, and its large, Full HD display with wide viewing angles makes it easy to read and create content while staying mobile. It is also available with a variety of keyboard and stylus options:
    • Dell Active Stylus makes it easy to annotate, draw or take notes.
    • Dell Slim Keyboard, designed for travel, also serves as a cover for the screen when folded up.
    • Dell Mobile Keyboard with integrated battery provides all day productivity with a full-sized keyboard while extending the battery life.
    • Dell Tablet Desktop Dock delivers full productivity on a desk with USB 3.0 ports, and dual display out ports for display extension.
  • The Dell Venue 7 and Dell Venue 8 Android-based tablets are affordable, feature-rich tablets for people who want to be constantly connected wherever they are. Both tablets have an upscale fit and finish, and are designed with longevity in mind with the right components so that customers will be just as delighted with their tablet one year from now, as they are on the day they take it out of the box.

All Dell Venue tablets are based on Intel processing power for speed, responsiveness, and battery efficiency. The Dell Venue 7 and Dell Venue 8 feature Intel Atom Z2760 (“Clover Trail”) processors, while the Dell Venue 8 Pro and Dell Venue 11 Pro feature the new Intel Atom quad-core processors, code named “Bay Trail.” The Venue 11 Pro offers up to 4th Generation Intel Core i3 and i5 processor options and Intel vPro for manageability.

Dell XPS Laptops and 2-in-1: The Ultimate Experience with Gorgeous Displays
Dell’s award-winning XPS laptop line just got even better with the new XPS 15 powerhouse laptop, the introduction of the XPS 11 2-in-1, and an update to the flagship XPS 13 Ultrabook. In keeping with the XPS tradition of offering the best computing experience in any product category, the XPS laptops and 2-in-1 feature machined aluminum, carbon fiber, vibrant displays, and Corning Gorilla Glass NBT for performance, durability and the ultimate experience.

  • Starting at 2.5lbs[i] and just 11-15mm thin, the XPS 11 is the world’s thinnest, lightest and most compact 2-in-1 Ultrabook available today, offering a tablet-first design with laptop functionality. It easily transitions from tablet to laptop with a 360 degree rotating hinge design, and an innovative solid surface backlit touch keyboard that provides a superb experience from lap to bag. With a Quad HD (2560 x 1440) display, the highest resolution display in an 11.6-inch 2-in-1 today, the XPS 11 has a bright, crisp viewing experience. The display also features True Color viewing powered by eeColor, which enables customers to enjoy true, rich consistent color in nearly any lighting environment.
  • The XPS 15 continues to be a multimedia powerhouse delivering the highest resolution in its class, and incredible power in an ultra-thin, light wedge design, starting at 4.44lbsi. The XPS 15 is the first 15.6-inch laptop in the world to feature a Quad HD+ display, and also available with a touch option, boasts over 5.7 million pixels – five times the amount of standard HD – for jaw-dropping resolution. Designed for creative enthusiasts, the XPS 15 packs 4th Generation Intel Core i5 and i7 quad core processor options and NVIDIA discrete graphics options. Every XPS 15 boots and resumes within seconds with hard drive configuration options from 500GB to 1TB[ii], both with a 32GB mSATA SSD, to a 512GB solid state drive, all including Intel Rapid Start Technology[iii].
  • The award-winning XPS 13, with its 13.3-inch, edge-to-edge display that innovatively fits into a footprint similar to an 11-inch laptop, is razor thin and light, starting at under 3lbsi. It is now even faster with 4thgeneration Intel Core processors, Intel HD 4400 graphics, and has longer battery life for the mobile professional who values a sleek design, responsiveness and ultimate mobility. Its Full HD display provides a brilliant viewing experience and is now even more versatile with a touch option.

“Dell appears to have its innovative mojo back,” said Tim Bajarin, President of Creative Strategies. “These new products clearly emphasize Dell’s commitment to create innovative mobile solutions for businesses and consumers and I believe represent some of the best products they have made in many years.”

Personal and Professional Content Anytime, Anywhere
The Dell PocketCloud application is pre-installed on all XPS and Venue products, helping users build their own “personal cloud” and remotely manage personal and professional content. By combining PocketCloud with the portability of the new Venue tablets and XPS laptops, mobile workers will be able to enjoy an easy and connected experience with access to all of their apps and content from virtually anywhere.

Get the Most Out of Your Technology with Dell Services
Dell customers can get the most out of their technology with Dell Services, dedicated to keeping them connected and productive, whether they’re using their Dell Venue tablet or XPS purchase for work or home. In addition to the Dell Limited Hardware Warranty, consumers can elect to include additional protection such as Accidental Damage Service[iv], Premium Phone Support and Rapid Return for Repair after Remote Diagnosis[v], which means that their system will be repaired and returned to them within 3-5 business days after remote diagnosis. Likewise, business customers can be rest assured that their devices will fit seamlessly and securely into their corporate IT environment with Dell Enterprise Services like ProSupport[vi] on the Dell Venue 8 Pro and Venue 11 Pro tablets.

Availability and Pricing
The Dell Venue 7, Venue 8, Venue 8 Pro, and new XPS 15 will be available from October 18 on www.dell.com in the United States and select countries around the world. The Venue 11 Pro, XPS 11 and the updated XPS 13 with touch will be available in November. Starting prices are as follows:

  • Venue 7: $149.99
  • Venue 8: $179.99
  • Venue 8 Pro: $299.99
  • Venue 11 Pro: $499.99
  • New XPS 15: $1,499.99
  • XPS 11: $999.99
  • New XPS 13: $999.99

About Dell
Dell Inc. (NASDAQ: DELL) listens to customers and delivers innovative technology and services that give them the power to do more. For more information, visit www.dell.com.

Dell World
Join us at Dell World 2013, Dell’s premier customer event exploring how technology solutions and services are driving business innovation. Learn more at www.dellworld.com and follow #DellWorldon Twitter.

Dell, Dell Venue and XPS are trademarks of Dell Inc. Dell disclaims any proprietary interest in the marks and names of others.

[i] Weights vary depending on configuration and manufacturing variability.
[ii] Hard drives: GB means 1 billion bytes and TB equals 1 trillion bytes; actual capacity varies with preloaded material and operating environment and will be less.
[iii] Intel Rapid Start Technology: Requires a Solid-State Drive (SSD) or properly configured HDD + SSD.
For copy of Limited Hardware Warranty, write Dell USA LP, Attn: Warranties, One Dell Way, Round Rock, TX 78682 or see http://www.dell.com/warranty
[iv] Accidental Damage Service excludes theft, loss and damage due to fire, flood or other acts of nature, or intentional damage. Customer may be required to return unit to Dell. For complete details, visitwww.dell.com/servicecontracts
[v] Remote Diagnosis is determination by online/phone technician of cause of issue, which may take multiple extended sessions. If issue is covered by Limited Hardware Warranty and not resolved remotely, shipping instructions will be provided. Next Business Day shipping not available in all areas, which may delay repair and return times. Other conditions apply. For complete details about Rapid Return for Repair after Remote Diagnosis Service, visit Dell.com/servicecontracts.
[vi] Availability and terms of Dell Services vary by region. For more information, visitwww.dell.com/servicedescriptions.

Amazon’s move into overall leadership: Kindle Fire HDX with Snapdragon 800, “revolutionary on-device tech support” (Mayday), enterprise and productivity capable Fire OS 3.0 forked from Android 4.2.2 etc. PLUS a significantly enhanced, new Kindle Fire HD for a much lower, $139 price

Update about the overall strategy of Amazon:
image
From: Amazon’s Jeff Bezos Is Like King Midas in Reverse [Slate, Oct 25, 2013]
Which is—nevertheless—missing the major point of Amazon strategy: smart investors continue to accelerate buying Amazon shares (from not so smart investors), and thus increasing the share price, because they recognize that Amazon is investing all of its profits into buying market share in commerce (generally) in a maximally possible way:

image
Source: https://www.google.com/finance?q=NASDAQ:AMZN

Regarding Amazon’s devices only strategy (as a part of the overall one) there is a great quote on another picture there:

We want to make money when people use our devices,
not when they buy our devices.

End of the update.

Note that the previous (2nd gen) high-end has been available in more than 170 countries since June 13 this year! This also coincided with opening the curated Amazon Appstore for Android to 193 countries/territories! So Amazon is a global leader now in all respects, and the more it moves its overall e-commerce business to more countries/territories the more dominant it becomes against a whole range of current players! The “devices and services” players as well as all other e-commerce players!

Quite a progress even in hardware and platform terms (source: Amazon, click to enlarge)
image

1st gen announcement: Sept 28, 2011 …. 2nd gen announcement: Sept 6, 2012. See also:
Qualcomm Snapdragon 800 Product Brief [May 16, 2013]
OMAP4430, OMAP4460 and OMAP4470 Application Processors [Texas Instruments]
TI’s OMAP4460 in Samsung GALAXY Nexus with Android 4.0 [‘Experiencing the Cloud’, Oct 21, 2011]

Important notes regarding pricing and global availability (including Amazon Appstore for Android):
  1. On March 13, 2013 there was a Kindle Fire HD 8.9” availability announcement for UK, Germany, France, Italy, Spain and Japan. At the same time the U.S. price for Kindle Fire HD 8.9” was reduced to $269 (not shown in the above table).  Then there was a Kindle Fire HD availability announcement to over 170 countries and territories through Amazon.com on May 23, 2013 with new prices there: $284 for 8.9” and $214 for 7” (this was shown in the above table). ??? Also the price of the 2nd gen Kindle Fire HD 8.9” was reduced to $269  when the 3d gen was announced this week. ???
  2. As of Sept 27, 2013 there are 159 countries/territories (with additional 34 countries/territories not available, or available via country/language-specific Amazon sites) where you can buy Kindle Fire HD 8.9” on Amazon.com and get shipped to your country, PLUS  a curated* Amazon Appstore for Android with over 100,000 apps (up 187 percent year over year) is available in 193 countries/territories. You can see the list for both towards the end of this post. And BTW this is only available since June 13, 2013 in over 170 new countries.
    *Apps are tested for the Amazon Appstore and Kindle Fire.
  3. As of Sept 27, 2013 the All-New Kindle Fire HDX 7″ Tablet, All-New Kindle Fire HDX 8.9″ Tablet and the All-New Kindle Fire HD 7″ Tablet seem to be not available globally (?because pre-order?)

Major messages from Amazon: The New Kindle Fires in 14 Tweets [Sept 25, 2013]

imagewww.amazon.com/maydaytvwww.amazon.com/fireoswww.amazon.com/origamiwww.amazon.com/quickpic 
i.e. the links from the above slide (created by me) in order to be able to click from here as well

But this is “just” part of a much broader strategy and approach:
Amazon CEO: Focus on customer is key [CNN YouTube channel, Sept 25, 2013]

Amazon CEO Jeff Bezos says the key to success for Amazon and The Washington Post is putting their customers first.

Competitive messages from Amazon:

imageSource: Compare Kindle Fire tablets on the Amazon site
SourceimageSource: Amazon Announces new Kindle Fire Tablets and Fire OS 3.0 [Amazon Mobile App Distribution Blog, Sept 24, 2013]
NOTE THAT FOR Fire HDX THE PROCESSOR IS QUAD-CORE KRAIT 400 AND NOT A15. See  Qualcomm Snapdragon 800 Product Brief [May 16, 2013].
imageSource: Compare Small Tablets on the Amazon site
imageSource: Compare Large Tablets on the Amazon site

First an independent review of the announcements from The Verge on Sept 24, 2013:

Amazon has announced a host of new tablets; a 7- and 8.9-inch Kindle HDX and a refreshed Kindle HD. The devices are also running Fire 3.0, an updated version of Amazon’s tablet OS. Read more about Amazon’s new Kindles on The Verge: http://www.theverge.com/2013/9/25/4767538/amazon-kindle-fire-hdx-tablets-preview

And an interview by the same 3d party source Jeff Bezos wants to delight you [The Verge, Sept 25, 2013] from which I will quote here:

Back up in the room, Jeff Bezos sits in front of a blank whiteboard. After pleasantries are exchanged, he leaps to his feet and begins writing. He starts in on the mantras of Amazon’s e-reader and tablet business. Mantra one: premium products at non-premium prices. Mantra two: “We make money when people use our devices.” Jeff jots them down quickly on the board. “Some of this you knew already because you’ve been following us, but I’m going to lay out what a third part of our vision and strategy.”

Bezos draws a Venn diagram on the board. On the left side it reads “customer delight,” on the right, “deep integration throughout entire stack.” “This intersection, here, is some of the hardest to do,” he smiles, “and [where the] coolest customer delight features live.”

Jaw-dropping isn’t exactly how I would describe Mayday, the halo feature of the new Fire HDX — but it is impressive in many ways, particularly because of how much energy has been put into simply helping people use the device. Remember, Amazon makes money when people use the devices. But Bezos seems genuinely bummed at the idea that people wouldn’t be able to get the most out of their Fire.
“The context for this is that there’s a degree to which for many, many people these devices have become complex enough that sometimes we get them set up the way we want and then we don’t mess with them.” He swings the device around so that I can see the screen. “The settings, even features you only use once every couple of months, you forget how to. So tech support for these devices is important.” Bezos taps a Mayday button which is now part of the Quick Settings menu on the Fire. A small window pops over screen, and an Amazon-shirted tech support staffer named Dylan appears in a tiny video box. “Thanks for using Amazon Assist, I see you’ve hit the Mayday button. I’ll be your tech advisor.”

“This is one of the things that I think Amazon is uniquely suited for, which is that marriage of high-tech and heavy lifting. So throughout our entire corporate history, we’ve happily lived by marrying those two things together. It’s in service of customer delight, but you can only do it if you integrate that entire stack.” Okay, yes. But, should I be worried about my privacy here?
Bezos doesn’t get into details on the technical aspects of the security for Mayday, but tells me you can disable the service if it makes you uncomfortable. “Yeah, you can say you don’t want it, and set a setting to take it off your device, but you’d be disabling the greatest feature we’ve ever made!” But Mayday gives an Amazon rep unfettered access to my device, no? “It’s not unfettered,” he says, “it has to be initiated by the customer.” And it’s true. This isn’t an open node just sitting there — you have to want to use it. Needless to say, the company doesn’t sound worried about privacy and security — and maybe I’m being paranoid — but in the cold light of PRISM revelations, complete control over your tablet by a third-party may not be something every consumer feels bullish about.
Bezos has a different view — a long view. “Everything we’ve ever done people have said this. People said customer reviews were a bad idea, third-party selling is a bad idea, personalization is a bad idea,” and he does have a point. “In 1994, typing your credit card [info] on the internet is a bad idea. Every single thing that’s new is a bad idea.” And then Bezos repeats one his best rehearsed and most convincing soundbites. “Willingness to be misunderstood is one of our greatest strengths.”

Now decide for yourself regarding this Mayday innovation Jeff Bezos is so keen on:

Introducing the Mayday button, available exclusively on the new Kindle Fire HDX tablets. With a single tap, an Amazon expert will appear on your Fire HDX and can co-pilot you through any feature by drawing on your screen, walking you through how to do something yourself, or doing it for you—whatever works best. Mayday is available 24×7, 365 days a year, and it’s free. See how the Mayday button works in this sneak preview of our upcoming TV commercials. http://www.amazon.com/firehdx
The Mayday button on the new Kindle Fire HDX brings your own personal tech advisor directly to your sofa or desk
Free, 24×7, 365 days a year
imageThe National Retail Federation rated Amazon #1 in its Customer’s Choice Awards, JD Power and Associatesnamed Amazon a Customer Service Champion, and MSN Money has ranked Amazon #1 in its Customer Service Hall of Fame for four years running. Now, Amazon introduces the Mayday button, extending this world-class customer service to live, on-device tech support, right from your Kindle Fire HDX. The Mayday button is available exclusively on the new Kindle Fire HDX tablets, available for pre-order at: www.amazon.com/hdx.
“With the Mayday button, our goal is to revolutionize tech support,” said Jeff Bezos, Amazon.com Founder and CEO. “With a single tap, an Amazon expert will appear on your Fire HDX and can co-pilot you through any feature by drawing on your screen, walking you through how to do something yourself, or doing it for you—whatever works best. Mayday is available 24×7, 365 days a year, and it’s free. See it for yourself—preview our upcoming TV commercials: www.amazon.com/maydaytv.”
Details of the Mayday button:
– It’s free.
– Available 24×7, 365 days a year.
– 15 seconds or less is the Mayday response time goal.
– You can see the tech advisor, they can’t see you.
– Simple and deeply integrated—the Mayday button lives in the Quick Settings menu, one tap away.
    Some customers got a sneak peek—here’s what they had to say:
    – “It’s so easy, you just press connect and boom you get hooked right up with a representative. I’ve never had a customer experience be so painless and so easy to do. I’ve never had an experience like this before. I wish all customer service experiences could be like that.” –Travis
    – “With the agent on the video feed, it’s like having a teacher right in front of you. It makes a big difference.” – Ron
    – “That was smooth and comfortable rather than calling on the phone or typing something in. I really was impressed with how well that went. I remember setting up my first e-mail account and always having to call friends or tech support and it would take so much longer, where this was comfortable and directed me to the right place immediately.” – Pete
    “[This] is more personable…it is nice to see his face, for him to actually be there talking to you one-on-one, it seems like you are getting personal treatment.” – Rose
    “I really hate when you have to talk to a computer for like 10 minutes before you get to a human being. So the fact that you just click and there’s a human being is much preferable.” – Nicole
    “The fact that he [Tech Advisor] can control the screen made the process very simple and I wasn’t struggling to find what he was talking about. The one-on-one experience is very positive!” – Tracy
      The Mayday button is available exclusively on the new Fire HDX tablets—read the press release: www.amazon.com/kindle-pr.

      And the whole high-end tablet value proposition according to:

      All-new Kindle Fire HDX—stunning new 7″ or 8.9″ HDX display, quad-core 2.2 GHz processor with 3x the processing power, 2x more memory, 11 hours of battery life, and dual stereo speakers with Dolby Digital Plus audio
      New HDX display goes beyond HD—exceptional pixel density, perfect 100% sRGB color accuracy, reduced glare, dynamic image contrast, and improved brightness for the best viewing experience indoors or out
      Lightest large-screen tablet—Kindle Fire HDX 8.9″ is startlingly light at 13.2 ounces, 34% lighter than the previous generation
      Introducing the Mayday Button—revolutionary on-device tech support—free, 24×7, 365 days a year
      Prime Instant Video movies and TV shows now available for downloading—watch anywhere, even when offline—available exclusively on Kindle Fire HDX
      Stay connected and productive with updated email, calendar and Silk browser, plus seamless integration with Facebook and Twitter
      Enterprise-ready with support for encryption, Kerberos Intranet, secure Wi-Fi connections and VPN integration
      SEATTLE—September 25, 2013—(NASDAQ: AMZN)—Amazon today introduced the third generation of Kindle Fire—the all-new Kindle Fire HDX. The new Kindle Fire HDX tablets combine groundbreaking hardware, the latest version of Fire OS, and exclusive new features and services like X-Ray for Music, Second Screen, Prime Instant Video downloads, and the revolutionary new Mayday button. Learn more about the new Kindle Fire HDX family at www.amazon.com/hdx
      The new Kindle Fire HDX family features:
      • Stunning exclusive HDX display—beyond HD with exceptional pixel density ([1920×1200 resolution at] 323 ppi for 7″, [2560×1600 resolution at] 339 ppi for 8.9″), perfect 100% sRGB color accuracy, reduced glare, dynamic image contrast,and improved brightness for better viewing in any lighting conditions.
      • Powerful quad-core Snapdragon 800 processor running at 2.2 GHz provides over 3x the processing power compared to the previous generation, plus the latest graphics engine and 2x more memory for fast and fluid performance. These are the only tablets with a processor over 2 GHz.
      • Startlingly light design—at just 13.2 ounces [374g], the 8.9″ Kindle Fire HDX is the lightest large-screen tablet, 34% lighter than the previous generation.
      • Powered by the latest version of Fire OS—Fire OS 3.0 “Mojito”—with hundreds of new and upgraded features, platform updates, and Amazon-exclusive services like X-Ray for Music, Cloud Collections, Goodreads, and more.
      • New Mayday button delivers revolutionary live tech support—one touch connects you to an Amazon expert who can guide you remotely through any feature—24×7, 365 days a year, and it’s free. 15 seconds or less is the Mayday response time goal.
      • All-day battery life—up to 11 hours of mixed use and 17 hours of reading.
      • Updated email, calendar, and Silk browser to stay connected and productive.
      • New enterprise features including hardware and software-encryption, Kerberos Intranet, secure Wi-Fi connections, VPN integration, and wireless printing.
      • Both HDX 7″ and 8.9″ available with ultra-fast 4G LTE wireless. Available on the AT&T network, and for the first time on the Verizon Wireless network.
      • Dual stereo speakers with Dolby Digital Plus audio and virtual 5.1 multi-channel surround sound—the standard in high-end audio.
      • Front-facing HD camera makes it easy to stay in touch with Skype, plus a new 8 megapixel wide- aperture rear-facing camera on the 8.9″ Fire HDX offers crisp photos and 1080p HD video.
      • Best video experience on a tablet with new Amazon-exclusive features like Prime Instant Video downloads, Second Screen, and expanded X-Ray for Movies and TV.
      • Deep integration with the world’s best content ecosystem—over 27 million movies, TV shows, songs, apps, games, books, audiobooks and magazines.
      • New Origami covers feature an innovative design that allows you to position Fire HDX in both portrait and landscape.
      “It’s been just two years since we introduced the first Kindle Fire, and the team is innovating at an unbelievable speed,” said Jeff Bezos, Amazon.com Founder and CEO. “2.2 GHz processor, 339 ppi display, new 34% lighter design, Fire OS 3.0, and new exclusive features like the Mayday button, X-Ray for Music, Second Screen, and Prime Instant Video downloads. We’ve worked hard to pack this much hardware, innovation, and customer obsession into these prices.”
      World-Class Hardware
      • First-Ever, Exclusive HDX Display—Beyond HD
        Amazon’s exclusive HDX display brings together exceptional pixel density (1920×1200 at 323 ppi for 7″, 2560×1600 at 339 ppi for 8.9″) and perfect color accuracy (100% sRGB), resulting in images and videos that display as the photographer or videographer intended. The new display also features dynamic image contrast, a unique algorithm that adjusts the color of each pixel depending on the ambient brightness in order to maximize contrast. This makes images and videos even easier to see in any lighting conditions, including outdoors. See a video: www.amazon.com/display.
      • 2.2 GHz, Quad-Core Processor and 2x the RAM
        Kindle Fire HDX tablets are the first tablets powered by the most advanced quad-core Snapdragon 800 processor. These are the only tablets with a processor over 2 GHz—the four cores can each run at 2.2GHz, providing 28 billion instructions per second—over 3x the processing power of the previous generation Kindle Fire HD. Fire HDX also doubles the RAM to 2GB, resulting in faster app launch times, faster website load times, smoother multi-tasking, and better overall performance.
      • New Graphics Engine Perfect for Gaming
        The new Adreno 330 graphics engine on Kindle Fire HDX delivers 4x the graphics performance of the previous generation Kindle Fire HD. This combination of a new graphics engine, HDX display, quad-core processor, and 2x the memory creates a more immersive, high-frame rate HD gaming experience.
      • Lightest Large-Screen Tablet—13.2 ounces, 34% Lighter
        Amazon integrated the capacitive touch layer directly into the glass display on Fire HDX, leaving a lighter single layer instead of the typical 2-layer display stack. The Kindle Fire HDX 8.9″ frame is a single-piece of machined magnesium with a blend of glass and nylon molded onto the unibody to create openings for the antennas and maximize signal strength without sacrificing sturdiness. The result is the lightest large-screen tablet—at just 13.2 ounces, it is 34% lighter than the previous generation large-screen Fire HD tablet.
      • 11 Hours of Battery, Up to 17 Hours for Reading
        Even with all this additional power, Fire HDX still delivers 11 hours of mixed use battery life. When you are reading, Fire HDX automatically powers down the CPU and any unnecessary system components and stores the displayed text in dedicated, low-power memory—the result is up to 17 hours of battery life for reading.
      • 8MP Rear-Facing Camera for Kindle Fire HDX 8.9″
        Both the 7″ and 8.9″ Kindle Fire HDX feature a front-facing HD camera to help you stay in touch with friends and family with Skype. Fire HDX 8.9″ features an 8 megapixel rear-facing camera that allows for high-resolution photos and 1080p HD video, plus an LED flash, Electronic Image Stabilization, and a wide-aperture 5P f2.2 lens that lets in more light, reducing exposure times and producing sharper images. See a video: www.amazon.com/fire-camera.
      • New Origami Covers
        New origami-style cover design provides a simple stand for both portrait and landscape positions, and attaches magnetically so it’s easy to take on and off. The cover for the 8.9″ Fire HDX features a custom slide feature that quickly exposes the rear-facing camera and automatically launches the camera application so you won’t miss a great photo opportunity. See a video: www.amazon.com/quickpic.
      The Mayday Button
      • Revolutionary On-Device Tech Support from Amazon’s Tech Advisors
        Having trouble or want to learn how to use a new feature? Simply tap the Mayday button in Quick Settings, and an Amazon expert will appear on your Fire HDX and can co-pilot you through any feature by drawing on your screen, walking you through how to do something yourself, or doing it for you—whatever works best. 15 seconds or less is the Mayday response time goal. Mayday is available 24×7, 365 days a year, and it’s free. See the separate press release on the Mayday button and preview three upcoming TV ads that show how the Mayday button works: www.amazon.com/mayday.    
      New Amazon-Exclusive Features and Services
      • Fire OS 3.0 “Mojito”
        Kindle Fire HDX is powered by the newest version of Fire OS – Fire OS 3.0 “Mojito”, which introduces hundreds of new and upgraded features, Amazon-exclusive services, platform updates and more. Fire OS starts with Android and adds cloud services, a content-first user interface, built-in media libraries, productivity apps and low-level platform enhancements to integrate Amazon’s digital content and improve performance for Kindle Fire tablets. If an app runs on Android, it can run on Fire OS. Read more: www.amazon.com/fireos.
      • Download Prime Instant Videos on Kindle Fire HDX to Watch Anywhere
        Prime Instant Video is the only U.S. online subscription streaming service that enables offline viewing—on a plane, on vacation, and anywhere else where you may not have Wi-Fi. Tens of thousands of Prime Instant Videos are now available for download on Fire HDX. If you are new to Prime, you get one free month of Amazon Prime when you purchase Fire HDX.
      • All-New X-Ray for Music
        Amazon is expanding X-Ray to music by adding lyrics that let you follow along with songs. Lyrics display and scroll automatically line-by-line as the song plays. See a screenshot: www.amazon.com/x-ray.
      • X-Ray for Movies and TV—Now Even Better
        Customer-favorite X-Ray for Movies and TV now shows the names of songs as they play as well as a list of all music in the movie or TV show, and lets you jump to the scene in which a particular song is playing. X-Ray also shows trivia items in context with the action on the screen. For example, in The Godfather when Clemenza tells his henchman to “leave the gun, take the cannoli”, X-Ray alerts you that actor Richard Castellano ad-libbed that famous line of dialog. X-Ray for TV also provides character backstories so you can easily remind yourself of the character’s history. X-Ray is offered only by Amazon and is powered by IMDb.
      • Second Screen Lets Others Join In
        Fling TV shows and movies from your tablet to your big-screen TV using Second Screen, which turns your TV into the primary screen and frees up your Fire HDX to provide playback controls, a customized display for X-Ray, or simply a place to email, browse the web, and more while you watch a movie. Second Screen will be available starting next month for PlayStation 3 and Samsung TVs, and later this year for PlayStation 4. You can also wirelessly mirror movies, TV shows and photos from your tablets to your big-screen TV with Miracast-enabled accessories or TVs.
      • Stay Connected with Expanded Email, Docs, and Printing
        With the new email on Fire HDX, it is easier than ever to set up your accounts, group conversations by subject, sync your email and more. Reading and managing documents on Fire HDX is simple: email them, sync them from a computer with Cloud Drive, clip them from the web with Send to Kindle, or transfer them via USB. Coming mid-November as part of the free, over-the-air Fire OS 3.1 update—print documents, photos, emails, and calendar events directly from Kindle Fire to compatible wireless printers.
      • Complete Enterprise Support
        Fire HDX is ready for work, with support for encryption of the user partition of the device to secure data; support for Kerberos authentication so corporate users can browse secure intranet websites; the ability to connect to secure enterprise Wi-Fi networks as well as corporate networks via a native or a 3rd party VPN client; and Mobile Device Management solutions ranging from Amazon’s Whispercast service to 3rd party vendors like AirWatch, Citrix, Fiberlink, Good Technology, and SOTI. Some of these features will be delivered as part of the Fire OS 3.1 update. See the separate press release on enterprise features: www.amazon.com/kindle-enterprise.
      • Cloud Collections
        Organize your books, newspapers, magazines, and apps in customized collections for easy reference, and Amazon’s Whispersync technology synchronizes the collections across your Kindle devices and reading apps so they’re available on all of your devices. Cloud Collections will be available as part of the Fire OS 3.1 update.
      • Goodreads on Kindle Fire
        Join over 20 million other readers and see what your friends are reading, share highlights, and rate the books you read with Goodreads on Kindle, available exclusively from Amazon. Goodreads will be available as part of the Fire OS 3.1 update. See screenshots:www.amazon.com/goodreads.
      • Accessibility Features
        Blind and visually impaired customers will discover new and improved accessibility tools such as Screen Reader, Explore by Touch, and Screen Magnifier, enabling access to the vast majority of Kindle Fire features. Screen Reader features IVONA’s award-winning natural language text-to-speech voice.
      • New Exclusive Deals for Kindle Fire Owners
        Kindle Fire’s Special Offers are better than ever with exclusive limited-time, limited-quantity deals available directly from the lock screen. These deals are similar to Lightning Deals that run on Amazon.com, but with even greater savings. The first deal, available in the coming weeks, will be the Madden NFL 25 video game for $5 (92% off). See screenshots: www.amazon.com/offers.
      • All the Content
        The Kindle Fire family offers the best selection of digital content—over 27 million movies, TV shows, songs, apps, games, books, audiobooks and magazines—including hundreds of thousands of exclusives:
        – Over 150,000 movies and TV episodes—stream or download, purchase or rent.
        – Tens of thousands of popular movies and TV episodes are available at no additional cost for Prime members with Prime Instant Video, the exclusive subscription streaming home to shows like Downton Abbey, Under the Dome, Justified, Dora the Explorer, Blues Clues and many more.
        – The most popular apps and games. Apps are tested for the Amazon Appstore and Kindle Fire.
        – Millions of songs—stream, download, and store purchases for free in the cloud for access anytime, anywhere.
        – Hundreds of magazines and newspapers.
        – Millions of books, including hundreds of thousands of titles that are exclusive to the Kindle Store. Over a million titles are $4.99 or less, over 1.7 million are $9.99 or less.
        – Over 400,000 titles available for Prime members who own a Kindle to borrow for free as part of Kindle Owners’ Lending Library.
        – Over 150,000 professionally-narrated audiobook titles, with free samples to listen to before buying.
      • “Buy Once, Enjoy Everywhere” with the Best Cross-Platform Interoperability
        With apps available on the largest number of devices and platforms, Amazon makes it easier than ever to access your content anytime, anywhere. Use the Kindle, Amazon Instant Video, Amazon MP3 and Amazon Appstore for Android apps to “Buy Once, Enjoy Everywhere.” No other company offers the same level of flexibility with your content.
      Pricing & Availability
      The 7″ Kindle Fire HDX is $229. It is available for pre-order starting today at www.amazon.com/hdx-7  and it will begin shipping October 18. The 4G version is $329—you can pre-order today to reserve your place in line at www.amazon.com/4g-hdx-7 and it will begin shipping November 14.
      The 8.9″ Kindle Fire HDX is $379. It is available for pre-order starting today at www.amazon.com/hdx and it will begin shipping on November 7. The 4G version is $479—you can pre-order today to reserve your place in line at www.amazon.com/4g-hdx and it will begin shipping December 10.
      • Amazon Kindle Fire HDX 8.9″ Standing Leather Origami Case
        Slim, form-fitting cases designed by Amazon to perfectly fit the all new Kindle Fire HD and Kindle Fire HDX tablets. All Origami cases feature magnetized panels to securely stand the device in either landscape or portrait orientation and are available in either a premium natural leather or durable polyurethane. The cases for Kindle Fire HDX and Kindle Fire HDX 8.9″ tablets attach to the devices magnetically, making it easy to attach and remove. Furthermore, the cases redirect the sound from your Kindle Fire HDX speakers towards you, immersing you in the rich cinematic Dolby Digital Plus sound experience. Finally, an exclusive Camera-Ready feature for the Kindle Fire HDX 8.9″ case makes it quick and easy to take pictures so you can capture all your precious moments – simply slide the device up in the case and the camera automatically starts, allowing you to quickly snap a picture.
      • Kindle Fire HD and Kindle Fire HDX are Enterprise-Ready [Amazon press release, Sept 25, 2013]
      New features include device encryption, secure Wi-Fi connections, native VPN, Kerberos authentication for Intranet access, and integration with leading MDM providers
      Today, Amazon is introducing new enterprise and productivity features in Fire OS 3.0 “Mojito,” the software platform that powers the new Kindle Fire HD and Kindle Fire HDX tablets. The new Fire HD and Fire HDX are available for pre-order starting today atwww.amazon.com/hdx.
      “Kindle Fire is already the second most popular tablet at work in the U.S.,” said Raghu Murthi, Vice President of Enterprise and Education,Amazon. “As employees increasingly bring their own devices to work, the new Kindle Fire tablets can be easily integrated into the workplace with the new enterprise features, including encryption, secure Wi-Fi, a native VPN client, integration with leading MDM solutions, and Kerberos support for Intranet access.”
      Features that make the new Kindle Fire tablets enterprise-ready include:
      – Wi-Fi networks with WPA2 support for secure access to corporate apps, documents and resources like SharePoint.
      – Email that makes it even easier for business customers to set up their accounts, group conversations by subject, sync their email and more.
      – Print documents and emails directly from Kindle Fire to a wireless printer.
      Built-in OfficeSuite to read documents, spreadsheets, and presentations.
      – Native VPN client, for instant access to corporate networks while on the road or at home.
      – Secure hardware data encryption on Kindle Fire HDX.
      – Kerberos authentication for single sign-on and the ability to browse secure Intranet websites from the Silk browser on Kindle Fire.
      – Native SCEP (Simple Certificate Exchange Protocol) client to retrieve digital certificates for secure resources.
      – Kindle-specific device management APIs that integrate with existing mobile device management (MDM) systems to make it easy for IT departments to manage Kindle Fire. Kindle Fire supports a wide range of MDM solutions including Amazon’s Whispercast service as well as third-party vendors like AirWatch, Citrix, Fiberlink, Good Technology, and SOTI.
      Business customers can also take advantage of Android enterprise and productivity apps available in the Amazon Appstore. Examples of top productivity apps available for Kindle Fire include GoToMeeting, Evernote, Cisco AnyConnect, and Documents To Go.
      “We work with our clients to distribute Kindle Fire to their new employees because Kindle Fire allows companies to distribute information quickly and efficiently so their employees can easily share course materials, reference documents, and their individual notes with their colleagues,” said Caroline Brant, Director, Learning Solutions at ROI Training, Inc. “Our global clients include leading technology and financial services firms and Kindle Fire has proven to make it easier for our employees to stay productive whether at work or at home.”
      Some of these features will be delivered as part of the free, over-the-air Fire OS 3.1 update in mid-November. For additional details, visit www.amazon.com/fireos.
      [From which I will copy here the most important part:]
      image
      To read the separate press release for the new Kindle Fire HDX tablets visit: www.amazon.com/kindle-pr.
      For additional information about the new enterprise features visit:amazon.com/kindle/business.

      More information about Introducing Fire OS 3.0 “Mojito” [Amazon press release, Sept 25, 2013]

      Brings hundreds of platform updates and exclusive new features, including the Mayday button, X-Ray for Music, Second Screen, 1-Tap Archive, Cloud Collections, Quiet Time, Optimizing Download Manager, and Social Integration with Goodreads and Facebook
      New enterprise and productivity features—including printing, email conversation view, enterprise encryption and mobile device management—BYOD support
      Apps and games built for Android are compatible with Fire OS
      Fire OS 3.0 available exclusively on the all-new Kindle Fire HD & Kindle Fire HDX tablets

      Amazon.com today introduced Fire OS 3.0 “Mojito,” the next generation of software and services that powers the best-selling Kindle Fire tablets, with hundreds of updates and exclusive new features to give customers a simple OS experience with Android app compatibility. Fire OS starts with Android and adds:

      • Low-level platform enhancements, including: the Optimizing Download Manager, re-designed graphics pipeline, Reading Mode, and improvements to touch latency for better performance.
      • Productivity apps with enhanced email, documents, and enterprise support with hardware and software data encryption.
      • Deep integration of the hardware, software and services to deliver features like X-Ray, the Mayday button, Second Screen, and more.
      • Built-in media libraries for instant access to music, movies, apps, and games both stored on the device or in the cloud, and automatically syncs between them.
      • Content-first user interface with both Carousel and Grid views.
      • Cloud services like Whispersync, 1-Tap Archive and Cloud Collections.

      Fire OS 3.0 is available exclusively on the all-new Kindle Fire HD and Kindle Fire HDX—read a separate press release at:www.amazon.com/kindle-pr.

      “Fire OS includes the core email and productivity apps, but we take a different approach when it comes to content,” said Dave Limp, Vice President, Amazon Kindle. “Our content-first approach shapes the design of Fire OS—the home screen makes the most recent content items available instantly on the Carousel or Grid and customers can move between their media libraries both on the device and in the cloud with a simple tap. We’ve also deeply integrated Amazon services directly into Mojito, such as the Mayday button, Second Screen, X-Ray for Movies & TV shows, and now X-Ray for Music.”

      “Fire OS lets developers offer their Android apps on Kindle Fire with little to no work,” said Mike George, Vice President, Amazon Appstore. “Developers can integrate services like Whispersync for Games, GameCircle, In-App Purchasing, and Amazon’s Mobile Associates into their apps to take advantage of the Amazon Appstore’s increased monetization and customer engagement.”

      Fire OS features for Android apps and games:

      • Native Android App Compatibility is supported by Fire OS, so if an app runs on Android it can run on Fire OS with little to no work. Fire OS is built from the Android open source kernel and runtime libraries and is consistently tested for Android app compatibility. Amazon also offers developers an integrated ecosystem for building, monetizing and marketing their apps and games for Fire OS, which results in better customer engagement.
      • Support for HTML5 Apps allows developers to offer their web apps and mobile websites on Kindle Fire tablets to customers in the same, convenient way as mobile apps. As one of the only platforms to offer this level of HTML5 support, developers can submit and distribute mobile web content without using third-party software or any mobile development.
      • GameCircle and Whispersync for Games give developers the opportunity to allow customers to sync their game progress and scores across devices, and to quickly integrate Achievements and Leaderboards into their games.
      • In-App Purchasing and Mobile Associates lets developers give customers the opportunity to buy digital and physical items, such as toys, upgrades and game pieces fromAmazon.com and use their Amazon accounts to make the purchase directly from within an app.
      • Amazon Device Messaging gives customers a single messaging platform for all their apps built on Amazon Web Services, which developers can take advantage of to send notifications to Kindle Fire tablets.
      • Amazon Coins offers every new Kindle Fire customer 500 coins ($5) of virtual currency to use for purchasing apps, games, or in-app items on Kindle Fire. Amazon Coins is an easy way for customers to spend money on developers’ apps and offers another opportunity to drive traffic and app downloads increasing monetization even further.
      • Accessibility Tools including Screen Reader, Explore by Touch and Screen Magnifier enable access to the vast majority of Fire OS features. Text-to-Speech for book reading features natural-sounding IVONA voices for the following languages: US, British and Australian English, German, French, Italian, Spanish, Brazilian Portuguese and French Canadian. Fire OS 3.0 supports standard Android Text-to-Speech APIs, so developers can take advantage of IVONA voices for third-party apps.

      Cloud services and user interface improvements:

      • Carousel and Grid views let customers choose how they want to navigate their content. With a swipe, the redesigned Fire OS home screen easily switches between viewing their recent content on the Carousel or their favorites in Grid view.
      • Cloud Collections organizes apps, books, newspapers, and magazines, making them easier to find. Collections are automatically stored in the cloud and Amazon’s Whispersync technology synchronizes collections across Kindle devices and apps.
      • 1-Tap Archive frees up space on Kindle Fire tablets by identifying items that have not been used recently and provides a 1-tap option to store them in the Cloud for later retrieval.
      • Kindle FreeTime gives parents the ability to more easily whitelist movies, books, apps and games appropriate for their kids’ enjoyment with the new “For Kids” suggestions.
      • Social Integration gives customers OS-level sharing capabilities for Facebook and Twitter. With Facebook, customers also get contacts, events and photos integration.

      Revolutionary Mayday Button:

      • The Mayday Button delivers revolutionary on-device tech support and is available 24×7, 365 days a year, for free. 15 seconds or less is the Mayday response time goal. The Mayday button is built into Quick Settings and an Amazon expert will appear on the Fire HDX and can co-pilot a customer through any feature by drawing on the screen, walking them through how to do something themselves or doing it for them. See the separate press release and preview three upcoming TV ads that show how the Mayday button works: www.amazon.com/mayday.

      Deeply-integrated content features:

      • Goodreads is built into the reading experience, so customers can see what friends are reading, get recommendations, share quotes, and write reviews from within the book.
      • X-Ray for Movies and TV now shows the names of TV theme or movie soundtrack songs as they play as well as trivia and goofs while watching a movie or TV show. Powered by IMDb, X-Ray for TV will also provide character backstories as the actor appears on screen.
      • X-Ray Expands to Music with synchronized lyrics that lets customers follow along line-by-line with a song. Lyrics are available even when Kindle Fire is not connected to Wi-Fi or 4G.
      • Second Screen allows customers to fling content from their Fire to their TV, turning the TV into the primary screen and freeing up their Fire as a second screen to email, browse the web, play a game, or follow along scene-by-scene with X-Ray. The Fire screen is not just a mirror image of the TV. Instead, when the customer flings the video to the TV, Fire syncs the video and the X-Ray data in the cloud and streams the video directly to the TV, so the quality of the video is not dependent the tablet’s processor or networking. The customer can even take their tablet to another room and leave the video playing on the TV.
      • Quiet Time, directly accessed from the quick settings menu, lets you mute all incoming notifications or calendar reminders. In addition, Quiet Time can be tied to a particular activity such as reading.
      • Quick Switch uses a global swipe gesture from anywhere in the system to go between multiple apps, and unlike standard Android, works with individual content items like different textbooks without navigating home.

      Low-level platform enhancements:

      • Optimizing Download Manager enables parallel content downloads. Unlike standard Android, Fire OS adjusts the number of simultaneous downloads per device, so that foreground app performance is not impacted by background download activity. In addition, the Optimizing Download Manager automatically pauses ongoing content downloads when the customer starts streaming an Amazon Instant Video to maximize video quality. Customers can prioritize individual items to download first, and with progressive download they can open videos, Audible audiobooks, or magazines and start enjoying them while the download is still ongoing.
      • Graphics Direct Texture replaces the standard Android graphics pipeline. The Fire OS graphics system is customized to quickly load large graphical assets like the high-resolution cover art in the Fire OS home screen. Graphics Direct Texture enables the Carousel and the Fire OS media libraries to include large, detailed images and still load quickly and scroll smoothly.
      • Touch Responsiveness is improved by low-level changes to the way Fire OS 3.0 handles taps and swipes. For example, the system dynamically increases the CPU speed after the customer lifts their finger off the screen, to minimize touch latency in games and apps. And when a customer taps an app in the Carousel or Grid views, the system removes unnecessary OS overhead activities and drives the app start animation directly to the GPU, so that the app starts to open immediately.
      • Reading Mode gives customers up to 17 hours of battery life when reading. Fire OS automatically powers down unnecessary system components when customers are reading static pages, storing the text in a dedicated, low-power memory, and powering down the CPU.

      New enterprise and productivity features:

      • Enhanced Email makes it easier to set up email accounts, and groups conversations by subject with threaded messaging and sync.
      • Printing support for wireless printers is now available for documents.
      • Enterprise Support with software data encryption on Kindle Fire HD and hardware data encryption on Kindle Fire HDX; the ability to connect to secure enterprise Wi-Fi networks and access corporate apps, documents and resources like SharePoint; native VPN client for instant access to corporate networks; a native SCEP (Simple Certificate Exchange Protocol) client to retrieve digital certificates for secure resources; and a rich set of Kindle-specific device management APIs that integrate with a wide range of existing mobile device management (MDM) systems, including Amazon’s Whispercast service and 3rd party vendors like AirWatch, Citrix, Fiberlink, Good Technology and SOTI. Fire OS 3.0 also supports Kerberos authentication, which enables seamless enterprise single sign-on and the ability to browse secure Intranet websites from the Silk browser on Kindle Fire.

      Developers:

      Developers consistently report how simple it is to bring their Android apps to the Fire OS platform and how they see increased monetization and engagement with their apps and games on Kindle Fire. Here’s what they have to say:

      Imangi Studios is the creator of the popular game Temple Run. “We’ve integrated with Amazon’s In-App Purchasing and GameCircle APIs, which was a breeze,” says Keith Shephard, CEO of Imangi Studios. “We’ve seen significantly higher customer engagement withTemple Run since the integration, making the few, short steps worth it.”

      “Since the launch of the very first Kindle Fire, Gameloft has been a strong believer in Amazon’s ability to bring a great user experience to digital gamers,” said Baudouin Corman, VP of Publishing for theAmericas, Gameloft, developers of Asphalt 8 & Despicable Me: Minon Rush. “From recommendations and reviews to GameCircle, Amazonis building the kind of strong ecosystem we want for our products.”

      “Amazon continues to monetize incredibly well for us,” said Mike Sandwick, Manager of Strategic Partnerships, TinyCo, the mobile gaming developers behind Tiny Village. “Kindle Fire devices consistently deliver high LTVs across all of our titles.”

      “We’re extremely happy with the per-user monetization we’ve achieved on Amazon with our games,” said Arlin Schaffel at Noodlecake Studios, publisher of Super Stickman Golf. “We regularly see more than double the per-user spend on Amazon compared to other app stores. As Amazon continues to expand worldwide, we’re excited to see our revenue grow along with them.”

      Fire OS 3.0 is available exclusively on the all-new Kindle Fire HD and Kindle Fire HDX tablets. Some of these features will be available mid-November as part of the free, over-the-air Fire OS 3.1 update www.amazon.com/fireos.

      Developers can learn more about Fire OS 3.0 at http://developer.amazon.com/sdk/fireos.html.

      Fire OS is based on Android 4.2.2 (API level 17), so Android compatibility is high, often requiring no additional development work. In fact, 75% of the Android tablet apps that we’ve tested run on Fire OS with no code changes.

      Fire OS also includes a newly optimized, high-performance Chromium-based HTML stack, so your web apps deliver a native user experience using open web technologies such as HTML5, JavaScript, and CSS3.

      Other APIs now available include Bluetooth gamepads and joysticks as Human Interface Devices (HID), and multiple user support. Allowing multiple users makes family use easier, especially in conjunction with child-friendly Free Time.

      In addition, this release opens Fire OS to a whole new class of Enterprise applications. With user partition encryption and secure connections to enterprise Wi-Fi networks, your application can better protect user data on-device and during transfer. Kerberos authentication and a native IPSec VPN client allow you to connect securely to corporate intranet websites from your app.

      New customer-facing features and UI improvements enhance the user experience overall and better position your content with consumers. A redesigned Home Screen with Carousel and Grid views, for example, allows users to customize the display, while QuickSwitch gives them the ability to move between apps with a single swipe.

      With Whisperplay, users can fling content from their tablet to their TV, and new download prioritization ensures data transfers in the background don’t compromise device performance, degrade playback, or interfere with the foreground application. X-Ray for Music, Movies, and TV lets customers explore their media in new ways, while Reading Mode makes books on the Kindle Fire even more enjoyable.

      And the company’s relationship with Google? It’s a strange symbiosis, since the Fire line is based on Android and plugs deeply into the OS that Google has built — yet there are no Google services to speak of. Is there potential for a better relationship? A Google and Amazon partnership has always seemed like a union with incredible potential, but it hasn’t broken that way. “It’s the kind of thing that we’d always be extremely open to, but I don’t want to speculate on the future.” I ask if that’s something customers have asked for.

      “People tend to focus on the ecosystem overall, and so when customers think about the ecosystem, they’re thinking about Prime Instant Videos, and Kindle ebooks. We have over 100,000 apps, it’s up 187 percent year over year. The platform monetizes really well for developers; [with] Fire OS, we work extremely hard to keep it compatible from a developer point of view, [it requires] almost zero work. That’s what’s making our ecosystem work.”

      See also:

      As of today, customers can buy your apps on Amazon in nearly 200 countries worldwide using online and mobile stores in the US, Canada, Germany, France, Spain, and Italy. It was also announced that Kindle Fire HD is available for pre-order starting today, shipping to over 170 countries on June 13. This is a great opportunity for you to reach millions of new customers who can now discover your apps and games online through the Amazon website and on Android and Kindle Fire HD devices. This launch expands developer reach and monetization potential to Amazon customers around the world. For more information see the press release here.

      It’s easy to make your apps available in all of these countries. If you are creating a new app, it will be available in all countries by default. You can select country and territory availability for each of your apps if you want to limit their availability. First, go to the Availability and Pricing tab in the distribution portal then select “Only in the following countries…” at the top of the page. You’ll see a list of continents that you can expand to make your selection. The number of countries you have selected in this manner will show up in parenthesis at the continent level. You can set the list price for your apps for each marketplace where Amazon sells apps, or you can have Amazon calculate a list price for you automatically using your base list price. Finally, to help report on all of this international goodness, your sales reporting now reflects your sales by country.

      Please be sure to check that your existing apps are for sale in the countries in which you wish them to be sold, and have fun in all the new countries!

      (See the International Program Overview FAQ here for more details.)

      Millions of Amazon customers can now discover their favorite apps and games online, from their Android mobile devices and Kindle Fires with Amazon Appstore
      Amazon.com announced today that the Amazon Appstore is now available to millions of customers in nearly 200 countries, giving them access to apps and games from top brands like Disney andElectronic Arts, new releases including “Angry Birds Friends” and “Iron Man 3,” all-time favorites like “Temple Run 2” and “Plants vs. Zombies,” and indie titles like “The Room” and “Beach Buggy Blitz.” Customers around the world can now buy apps and games directly from the Amazon Appstore on Macs, PCs or Android phones and tablets (including Kindle Fire). Amazon also announced that Kindle Fire will be available in over 170 new countries on June 13.
      To celebrate the launch, the Amazon Appstore is bringing back one of its most popular Free Apps of the Day, “Fruit Ninja,” along with “Cut the Rope: Experiments.” These will be available, for free, on May 23 and May 24, respectively. With the Amazon Appstore, customers will have access to popular features like the “Free App of the Day,” which offers a paid app for free every day. In addition, the Amazon Appstore includes popular Amazon features like personalized recommendations, customer reviews and 1-Click payments. One of the important benefits of the Amazon Appstore is that Amazon tests apps and games to make sure they function and perform properly before they are made available to customers. In addition, Amazon backs its apps and games with its own world-class Customer Service. Apps and games purchased from Amazon can be used across any compatible Android device, enabling customers to buy an app or game once and enjoy it everywhere. For a limited time, consumers will also find great promotions and discounts on popular games from leading brands such as Ubisoft, Sega and Rovio, including Angry Birds Space for free through June 3. Customers can visit www.amazon.com/appstore to start browsing apps.
      “We are thrilled to be expanding the reach of our global app distribution to nearly 200 countries. We think our customers will love the app selection we have to offer and also find features such as Free App of the Day and personalized recommendations very helpful as they discover and explore new apps and games,” said Mike George, Vice President of Apps and Games at Amazon. “By further expanding the distribution of apps to millions of customers around the world, we are continuing to make it easy for customers to enjoy their Amazon apps on Kindle Fire and any Android device.”
      This announcement is the latest in a series of global expansions, including the UK, Germany, France, Italy, Spain, China and Japan.Amazon Appstore will come to Brazil in the coming months.

      If you’re registered to an Amazon.com account, but live outside the United States, we’re pleased to offer the following Amazon services to you:

      • Audiobooks from Audible.com
      • Books, newspapers, and magazines from the Kindle Store
      • Apps and games from the Amazon Appstore for Android
      • Kindle FreeTime

      Aland Islands
      Albania
      American Samoa
      Andorra
      Angola
      Anguilla
      Antarctica
      Antigua & Barbuda
      Argentina
      Armenia
      Aruba
      Australia
      Austria
      Bahamas
      Barbados
      Belarus
      Belgium
      Belize
      Benin
      Bermuda
      Bhutan
      Bolivia
      Bosnia and Herzegovina
      Botswana
      Bouvet Island*
      British Indian Ocean Territory*
      British Virgin Islands*
      Bulgaria
      Burundi
      Cambodia
      Cameroon
      Canada
      Cape Verde
      Cayman Islands
      Central_African _Republic
      Chile
      Christmas Island*
      Cocos (Keeling) Islands*
      Colombia
      Congo
      Congo, Democratic Republic
      Cook Islands
      Costa Rica
      Cote D’Ivoire
      Croatia
      Cyprus
      Czech Republic
      Denmark

      Dominica
      Dominican _Republic
      Ecuador
      El Salvador
      Equatorial _Guinea
      Estonia
      Ethiopia
      Falkland _Islands _(Malvinas)
      Faroe Islands
      Fiji
      Finland
      France*
      French _Guiana
      French _Polynesia
      French Southern Territories*
      French_West _Indies – _Guadeloupe
      French_West _Indies – _Martinique
      Gabon
      Georgia
      Ghana
      Gibraltar*
      Greece
      Greenland
      Grenada
      Guam
      Guatemala
      Guernsey*
      Guinea-Bissau
      Guyana
      Haiti
      Heard_Island _and _McDonald _Island*
      Honduras
      Hong Kong
      Hungary
      Iceland
      India
      Ireland*
      Isle of Man*
      Israel
      Italy*
      Jamaica
      Japan*
      Jersey*
      Kenya
      Kiribati
      Lao_People’s _Democratic _Republic
      Latvia
      Lesotho
      Liberia

      Liechtenstein
      Lithuania
      Luxembourg*
      Macao
      Macedonia
      Madagascar
      Malawi
      Malta
      Mariana _Islands*
      Marshall Islands
      Mauritius
      Mayotte
      Mexico*
      Micronesia
      Moldova
      Monaco*
      Mongolia
      Montenegro
      Montserrat
      Mozambique
      Myanmar
      Namibia
      Nauru
      Nepal
      Netherlands
      Netherlands _Antilles
      New Caledonia
      New Zealand
      Nicaragua
      Niue
      Norfolk Island
      [?Northern Mariana Islands]
      Norway
      Palau
      Panama
      Papua New Guinea
      Paraguay
      Peru
      Philippines 
      Pitcairn*
      Poland
      Portugal
      Puerto Rico
      Reunion
      Romania
      Russian _Federation*
      Rwanda
      Saint Helena*
      Saint Kitts and Nevis
      Saint Lucia
      Saint Pierre and Miquelon*
      Saint_Vincent _and_the _Grenadines
      Samoa
      San Marino*

      Sao_Tome _and _Principe
      Serbia
      Seychelles
      Slovakia
      Slovenia
      Solomon _Islands
      South Africa
      South Georgia and South Sandwich Islands*
      South Korea*
      Spain*
      Sri Lanka
      St. Barthelemy*
      St. Martin*
      Suriname
      Svalbard and Jan Mayen*
      Swaziland
      Sweden
      Switzerland
      Taiwan*
      Tanzania
      Thailand
      Timor-Leste
      Togo
      Tokelau
      Tonga
      Trinidad_& _Tobago
      Turks & Caicos
      Tuvalu
      Uganda
      Ukraine
      United Kingdom*
      United States
      United States Minor Outlying Islands*
      Uruguay
      US Virgin Islands
      Vanuatu
      Vatican City State (Holy See)*
      Venezuela
      Vietnam
      Wallis_and _Futuna
      Western Sahara*
      Zambia
      Zimbabwe

      Finally 1 Million Pixels for a Breakthrough Price—Introducing the New $139 Kindle Fire HD [Amazon press release, Sept 25, 2013]

      New slimmer and lighter design, HD display, high-performance processor, dual speakers with Dolby Digital Plus audio, and Fire OS 3.0 “Mojito”

      Kindle Fire HD comes with access to the exclusive benefits of theAmazon ecosystem—Prime Instant Video, Kindle Owners’ Lending Library, Kindle MatchBook, AutoRip, and the world’s leading digital catalog with over 27 million movies, TV shows, songs, apps, games, books, audiobooks, and magazines

      Two years ago, Amazon revolutionized the tablet industry with the$199 Kindle Fire. Today, Amazon is doing it again: introducing the new $139 Kindle Fire HD. Kindle Fire HD is available for pre-order starting today at www.amazon.com/fire-hd.

      “Two years ago, we revolutionized the tablet industry with the breakthrough $199 price point for tablets—now we’re doing it again with the $139 price point,” said Jeff Bezos, Amazon.com Founder and CEO. “$139 now gets you a 1280×800 216 ppi HD display, a dual-core 1.5 GHz processor, Fire OS 3.0, dual speakers with Dolby audio, vast selection and Amazon-exclusive features like Prime Instant Video downloads, Second Screen, Kindle FreeTime, X-Ray and more.”

      Here’s what you get for $139:

      • High-definition display with 1280×800 resolution and 216 pixels per inch, making movies, TV shows, books and games vivid and detailed. 66% more pixels than the previous generation Kindle Fire.
      • Powerful, dual-core 1.5 GHz processor, 60% faster than the previous generation Kindle Fire.
      • Dual stereo speakers with Dolby Digital Plus audio—the standard in high-end audio.
      • All-new slim design that matches the look and feel of the new Kindle Fire HDX.
      • Fast streaming, downloads, and web browsing with built-in dual-band Wi-Fi.
      • Powered by the latest version of Fire OS—Fire OS 3.0 “Mojito”—with hundreds of new and upgraded features, platform updates, and Amazon-exclusive services.
      • Kindle FreeTime extends parental controls to give parents a simple, engaging way to manage the way kids use Kindle Fire—parents select content and set time limits by content type.
      • Exclusive new features such as X-Ray for Music, Prime Instant Video downloads, Second Screen, expanded X-Ray for Movies and TV, and more.
      • Stay connected and productive with all-new email, calendar, and Silk web browser.
      • World’s best content ecosystem—over 27 million movies, TV shows, songs, apps, games, books, audiobooks, and magazines.

      The new Origami covers feature an innovative design that allows you to stand Fire HD in both portrait and landscape.

      In addition to the new Kindle Fire HD, Amazon also today introduced the new Kindle Fire HDX tablets—to learn more about these new tablets and many of the features listed above, visit www.amazon.com/kindle-pr.

      The new Kindle Fire HD is available for pre-order starting today and will begin shipping October 2. Visit www.amazon.com/fire-hd to learn more.

      2nd generation Microsoft Surface family of productivity tablets priced upto $2420 (when for an All-in-One configuration)

      Indeed that is a winning positioning as evidenced by this
      Update: Delta to equip 11,000 pilots with Microsoft Surface 2 devices for their electronic flight bags [surface YouTube channel, Sept 30, 2013]

      Delta Air Lines is equipping its 11,000 pilots with electronic flight bags using the Microsoft Surface 2 tablet. Device rollout to pilots flying the Boeing 757 and Boeing 767 fleets will start later this year and all Delta cockpits are projected to be paperless by the end of 2014. The Surface 2 runs on the Windows RT 8.1 platform and provide flight crews real-time access to essential tools and the most up-to-date flight-related resources including key charts, reference documents and checklists while saving the airline $13 million per year in fuel and associated costs.

      imageA recent Gartner Survey Says Entertainment Accounts for Half of Device Screen Time [press release, Sept 17, 2013]. Statista made the following conclusion out of that:

      This was on the same day as the new Microsoft Surface family was announced which clearly showed that Microsoft is targeting its next-gen Surface products to the productivity market:

      imageWith this Microsoft clearly indicated its major direction for the 10.6 inch tablet devices. They are meant for the production uses and they cost consequently (much) more than either the high-end devices from Apple, Samsung and other global brands, or the top of the local brand Android tablets supplied by the extremely agile “race to the bottom” ecosystem of the so called white-box manufacturers.

      From  On The Record With Microsoft’s Surface Bosses Panos Panay And Brian Hall [TechCrunch, Sept 13, 2013]

      WHY KEEP SELLING THE SURFACE RT FOR $349?
      TechCrunch: Where does the $349 Surface RT fit into the Surface family, and who is the product aimed at?
      Panos: Surface RT still brings, for its value, a lot of the qualities of being productive. Now keep in mind that it will upgrade to Windows 8.1, and it will take on Outlook, and it will give you the features of being a productive tablet.
      It’s not as fast, but you are also not paying as much. Doesn’t have the second stop in the kickstand, it doesn’t have the better screen, but you are also not paying as much, so it truly is a value. If you want the most productive tablet from a value perspective what you are getting there, or from a cost perspective, I think that is what we are offering.
      Hall: We do think that we’re establishing a variant of the category. To date people have thought of tablets entirely through the iPad lens. We’re doing a variant of the tablet, which is the productive tablet. And so at the iPad level, if they come in and say do you want an iPad or a productive tablet, and we have Surface 2, it is the most productive tablet at its price point.”

      image

      Surface RT $349+…….. Surface 2 $449+……….…. Surface Pro 2 $899+
      NVIDIA Tegra 3 (T30)…..….NVIDIA Tegra 4 (T40)……..Intel Core i5-4200U 
      image
      Apps (included): Mail, Calendar, People, Internet Explorer 11, Photos, Music, Video, Games, Skype, Fresh Paint, Calculator, Reading List, Reader, Scan, News, Weather, Sports, Travel, Finance, Health & Fitness, Food & Drink, Help, Camera, SkyDrive, Sound Recorder and more

      Meet the new Surface [surface YouTube channel, Sept 23, 2013]

      Thinner. Lighter. Faster. Say hello to Surface 2. From Microsoft.

      Microsoft’s Surface event in under 4 minutes [The Verge YouTube channel, Sept 23, 2013]

      “Professional.” “Productive.” “Kickstand.” Microsoft unveiled its second generation of Surface 2 with an assortment of colors (both type and color). Here’s the full event… if the full event was just under four minutes.

      Microsoft’s Surface Tablet: A $900M Do-Over? [Bloomberg YouTube channel, Sept 22, 2013]

      Microsoft unveils its new tablet today, the Surface 2. What happened to the Surface 1? Unfortunately for Microsoft, not much. In spite of a massive advertising campaign promoting the product, the Surface was a flop with consumers. Bloomberg offers a by-the-numbers look at the dismal sales failure of the original Surface. (Source: Bloomberg)

      First impressions of Microsoft’s Surface 2 [CNNMoney YouTube channel, Sept 23, 2013]

      Microsoft unveiled the Surface 2, a revamped tablet that features improved battery life, speed and a higher resolution screen.

      Microsoft Unveils New Surface at NYC Event [AssociatedPress, YouTube channel, Sept 23, 2013]

      Microsoft has introduced new Surface tablets, including a professional model that allows people to use it more like a laptop or a desktop computer.

      Related Associated Press articles (usually republished by a large number of media):
      Microsoft unveils new Surface, fixes shortcomings [Sept 23, 2013]
      Review: New Surface tablets make typing easy [Sept 24, 2013]

      CNET News: Interview: Panos Panay [CNETTV YouTube channel, Sept 23, 2013]

      CNET’s Tim Stevens interviews Microsoft’s Panos Panay to discover the design philosophy behind the new and improved Surface 2 tablets.

      Related CNET article: Surface 2 declassified: How Microsoft made Surface into the tablet the world said it wanted [CNET news, Sept 23, 2013]

      Hands-on: new Surface 2 accessories add backlit keyboard, docks [CNETTV YouTube channel, Sept 23, 2013]

      A battery-pack Power Cover, a port-studded docking station and backlit keyboard covers debut for the Surface 2. We take a look in New York.

      Related CNET article: Surface 2 accessories step up: Backlit Type and Touch Covers, Power Cover, Docking Station (hands-on) [CNET review, Sept 23, 2013]

      Microsoft’s Surface 2 and Surface Pro 2 get a boost from some useful new extras. The good news is, older Surface Pro users can take advantage, too.
      How do you improve upon the Surface, Microsoft’s tablet-as-PC that debuted last year? Internal upgrades are always welcome: more battery life, a better display, amped-up graphics. But the real killer apps of the next Surface 2 and Surface Pro 2 tablets might once again be the accessories.
      The Type Cover was the one part I loved the most about the last Surface Pro, for good reason: it worked great, felt small, and acted as a screen cozy. The Type Cover 2 and Touch Cover 2 make small but very important improvements: they both add backlit keyboards, and the Touch Cover 2 has far more sensors under its microfiber surface.
      The $130 Type Cover 2 has four colors now (2013 is the “Year of Colorful Electronics”) — cyan, magenta, purple, and black — and a quieter click mechanism, plus the pressure-sensitive touch pad works with Windows 8 gestures. The $120 Touch Cover 2 has faster type responsiveness in addition to the backlighting and added sensors, but I imagine most people would spend the extra $10 for the Type Cover. All of these will work with older Surface Pros and new Surface 2 and Surface Pro 2 tablets. Surface RT owners, you might be out of luck.
      There’s one other new cover, and it’s the one I’d buy: the Power Cover (price not available yet), a thicker Type Cover accessory that adds a battery pack, adding 50 percent more battery life, and charges the Surface (Surface 2, Surface Pro, and Surface Pro 2 — again, sorry Surface RT users) in your bag when not in use.
      Besides new keyboard covers, Microsoft also debuted a $200 Docking Station, a long-awaited (and needed) way to connect your Surface easily to extra ports while on a desk. Tall, angular, and black, it’s a tiny bit bulky but slides around the Surface Pro or Surface Pro 2, locking into the side ports and offering up one USB 3.0 port, two USB 2.0, audio in/out, Ethernet, and a Mini DisplayPort. It’s not much different from other charging docks seen on laptops and tablets, but the Docking Station also allows users to use the Type/Touch Cover at the same time — and, you can daisy-chain extra monitors via Mini DisplayPort.
      Microsoft will also be offering a Car Charger ($50) for Surface road-recharging, and a Wireless Bluetooth Adapter ($60) to enable typing covers to work when disconnected from Surface, which might be helpful for long-range operation — but, then again, you could always purchase a separate wireless keyboard for the same price.
      Do these make a difference in a crowded tablet market? The dock keeps the Surface competitive with equivalent Windows 8 tablets for business markets. The keyboards continue to be excellent. But the Surface 2 and Pro 2 accessories, while refined, are hardly surprising. They are, however, undeniably useful.


      Surface Pro 2

      Surface Pro 2 – from Microsoft [surface YouTube channel, Sept 23, 2013]

      It’s a laptop in the body of a tablet. Meet the brand new Surface Pro 2.

      Microsoft Surface Pro 2 Hands-On | Engadget [Engadget YouTube channel, Sept 23, 2013]

      Here it is: Microsoft’s powerhouse Surface Pro 2. As we’ve seen and heard already, Microsoft’s follow-up to the Surface Pro is thinner and considerably faster. We got our hands on a 256GB model to form some initial impressions and begin to determine whether this guy is worth the $899-and-up going rate, a $100 jump from the original Pro’s pricing scheme. Read on at Engadget:http://goo.gl/iHJ9nb

      Surface Pro 2: Microsoft’s Newest Tablet PC // Hands On [Mashable YouTube channel]

      The Surface Pro 2 may just be the most powerful tablet on the market. Microsoft has combined a new round of tweaks (including a wider kickstand and longer battery life) with enticing add-ons (200 GB of free cloud storage) that plays to its strengths. Would you buy one? Let us know in the comments.


      Surface 2

      Surface 2 – from Microsoft [surface YouTube channel, Sept 23, 2013]

      Surface 2 is so much more than a tablet. See all you can do with Surface 2.

      Microsoft Surface 2 Hands-On | Engadget [Engadget YouTube channel, Sept 23, 2013]

      Microsoft just announced the Surface 2, the successor to the original Surface RT tablet. So of course, we did exactly what any self-respecting Engadget editors would do: we muscled our way to the front of the demo area and made sure we were the first to get our hands on it. Read on at Engadget: http://goo.gl/yH7AAu

      Surface 2: hands-on with Microsoft’s new Windows RT tablet that ‘doesn’t slow down’ [Engadget YouTube channel, Sept 23, 2013]

      Tom Warren takes a close-up look at Microsoft’s new Surface 2 tablet running Windows 8.1 RT.

      Surface Workshop at Art Center College of Design [surface YouTube channel, Sept 23, 2013]

      Three weeks before launching its new line of products, the Surface design team took a trip to Pasadena, CA, where they held a 3 day workshop with renowned design school Art Center College of Design. The group of 11 students chosen for the workshop were the first people outside of Microsoft to see a new accessory the design team has been working on: a music attachment that clicks into a Surface and allows users to easily remix music. They asked the students: what else would you want to attach to a Surface? They code named these attachments blades.

      Remix Project — Linkin Park’s Joe Hahn [surface YouTube channel, Sept 23, 2013]

      Joe Hahn explains why the Surface Music Kit is an easy way to start remixing music the way you want. Learn more at http://www.surfaceremixproject.com.


      The related Microsoft press release

      Read also:
      Announcing Surface 2, Surface Pro 2, and new Surface Accessories [Panos Panay on the Surface Blog, Sept 23, 2013]
      Surface 2, Surface Pro 2, and new accessories announced [Windows Experience Blog, Sept 23, 2013]
      SkyDrive’s new 200 GB plan: Enough storage for a photo every hour from birth to graduation [Inside SkyDrive, Sept 23, 2013]

      Microsoft unveils Surface 2, Surface Pro 2 and new accessories [press release, Sept 23, 2013]

      Note to editors: The battery life figure provided below was corrected following publication. Surface Pro provides up to 75 percent more battery life, not 60 percent more as was previously indicated.
      NEW YORK — Sept. 23, 2013 — Microsoft Corp. on Monday announced that the Microsoft Surface family of tablets is growing. Two new Surface models — Surface 2 and Surface Pro 2 — along with an expanded portfolio of new Surface accessories, will be available at Microsoft retail stores, http://www.MicrosoftStore.com and select third-party retailers and commercial resellers in 22 initial markets, including Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Hong Kong, Ireland, Italy, Luxembourg, the Netherlands, New Zealand, Norway, Portugal, Spain, Sweden, Switzerland, the United Kingdom and the United States on Oct. 22 and China in early November. Additional markets will be announced in the coming months.
      Surface 2 and Surface Pro 2 each benefit from significant updates, including improvements to processing power and battery life, to display and camera resolution, and to the Kickstand, now with dual angles, so it’s more comfortable for you to use your Surface on your lap or at your desk. Enhancements in Windows RT 8.1 and Windows 8.1 Pro make Surface 2 and Surface Pro 2 even more powerful and customizable.
      Pre-order Surface
      Customers can pre-order Surface 2 and Surface Pro 2 starting at 8 a.m. EDT on Sept. 24, 2013, athttp://www.MicrosoftStore.com, Microsoft Stores, and Best Buy in the U.S. and Canada, as well as select retailers in most Surface 2 and Surface Pro 2 launch markets.
      Value-added services
      To help people get the most out of Surface 2 and Surface Pro 2, customers purchasing either device will receive free Skype calling to landlines in more than 60 countries for one year, unlimited Skype WiFi on their Surface 2 or Surface Pro 2 at more than 2 million hot spots worldwide for one year, and 200 GB of free SkyDrive storage for two years.
      Surface 2
      Surface 2 is the most productive tablet for personal use. It offers all the entertainment and gaming capabilities you expect from a tablet, along with the ability to get work done. Surface 2 is powered by an NVIDIA Tegra 4 processor, making apps run faster and smoother and increasing battery life to up to 10 hours for video playback. The 10.6-inch ClearType Full HD display now renders 1080p video for enjoying shows and movies, and its full-size USB port has been upgraded to USB 3.0 for up to four times faster file transfers. Camera resolution has also increased, with a 3.5-megapixel front camera and 5-megapixel rear camera, both capable of capturing 1080p video and featuring improved low-light performance, making face-to-face conversations with your favorite people crisp and clear. Even with these and other upgrades, Surface 2 is slightly thinner and lighter than its predecessor.
      Surface 2 will ship with Windows RT 8.1, bringing improvements in key areas such as personalization, search, multitasking, built-in apps, the Windows Store experience and cloud connectivity. The new Xbox Music allows you to stream millions of songs for free, and an updated Video app and great games from the Windows Store such as “Halo: Spartan Assault” will ensure that you never run out of ways to play. When it’s time to get serious, Surface 2 is pre-loaded with Office Home & Student 2013 RT and Outlook 2013 RT; simply click in a Touch or Type Cover and get to work.
      Surface 2 is available in 32GB and 64GB configurations[1]; it will start at $449.
      Surface Pro 2
      Surface Pro 2 is the successor to Surface Pro and, like its predecessor, is a true laptop replacement, capable of running virtually all your Windows software including the full Microsoft Office suite [2], as well as apps from the Windows Store. Surface Pro 2 offers the portability and simplicity of a tablet when you want it and the power and flexibility of a laptop when you need it. It is powered by a fourth-generation Intel Core i5 processor which, combined with other improvements, delivers increased performance and up to 75 percent longer battery life than Surface Pro.
      Starting at $899, Surface Pro 2 will be offered in 64GB and 128GB configurations with 4 GB of RAM and 256GB and 512GB configurations with 8 GB of RAM.[1]
      Full specs are available at http://www.Surface.com/pre-order.
      New Accessories
      Today’s announcement also includes seven new accessories that will make Surface even more flexible, more portable and more productive:
      • Touch Cover 2. Thinner and lighter than the original Touch Cover, measuring only 2.75 mm thin, Touch Cover 2 features backlit keys for even better readability. Touch Cover 2 is more rigid, registers keystrokes with greater accuracy and features updated sensors that support a variety of gestures across the entire keyboard. Touch Cover 2 has an estimated retail price of $119.99. It will be available for pre-order on Sept. 24 in all markets where Surface devices are available for pre-order.
      • Type Cover 2. Type Cover 2 features the same super-thin, lightweight design of the original Type Cover, but it’s now backlit and will be available in Cyan, Magenta, Purple and Black in the coming months. It’s also more rigid, providing a better lap-typing experience, and is designed to be noticeably quieter when striking keys. Type Cover 2 will have an estimated retail price of $129.99. It will be available for pre-order on Sept. 24 in all markets where Surface devices are available for pre-order.[3]
      • Power Cover. Power Cover delivers the same great typing experience you get with Type Cover while extending the battery life of your Surface 2, Surface Pro and Surface Pro 2 by up to 50 percent to help you make it through that late-night meeting or the entire flight. Power Cover will have an estimated retail price of $199.99 and has a projected release date of early 2014.
      • Docking Station for Surface Pro. The Docking Station for Surface Pro lets you quickly connect Surface Pro and Surface Pro 2 to desktop PC peripherals in a single step, taking you from laptop to desktop in an instant. While Surface Pro or Surface Pro 2 is docked, it can connect with an external monitor, Ethernet, speakers and power supply. PC peripherals connect via its one USB 3.0 port and three USB 2.0 ports. The Docking Station for Surface Pro will have an estimated retail price of $199.99 and has a projected release date of early 2014.
      • Wireless Adapter for Typing Covers. The Wireless Adapter for Typing Covers connects magnetically to any Touch or Type Cover, letting you type from anywhere in the room using Bluetooth technology, so it is even easier to connect Surface to a TV or monitor[4] and type from another location, such as the couch. Wireless Adapter for Typing Covers will have an estimated retail price of $59.99. It will be available for pre-order in the U.S. and Canada beginning Sept. 24.
      • Car Charger with USB. Car Charger plugs into most cars’ power or lighter ports and charges Surface without the need for an additional adapter. It also features a USB port to allow simultaneous charging of a phone or other device. Car Charger will have an estimated retail price of $49.99 and has a projected release date of early 2014.
      • Arc Touch Mouse Surface Edition. This special-edition Arc Touch Mouse has been updated to match the look of Surface. Like other Arc Touch mice, it is designed for comfort and flattens for portability. It connects via Bluetooth 3.0, freeing Surface’s USB port for use by other devices. Arc Touch Mouse Surface Edition will have an estimated retail price of $69.99 and will be available for pre-order in the U.S. and Canada on Sept. 24. Distribution in additional markets is projected to begin in the coming months.
      More information on Surface is available at http://www.Surface.com.
      Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.
      The information contained in this press release relates to pre-release software products that may be substantially modified before their first commercial release. Accordingly, the information may not accurately describe or reflect the software products when first commercially released. The press release is provided for informational purposes only, and Microsoft makes no warranties, express or implied, with respect to the press release or the information contained in it.
      [1] System software uses significant storage space. Available storage is subject to change based on system software updates and apps usage. 1 GB = 1 billion bytes. See Surface.com/storage for more details. Initial quantities of Surface Pro 2 with 512 GB will be limited.
      [2] Office sold separately.
      [3] The Black and Purple Type Cover 2 will be available for pre-order. Other colors will be available in the coming months.
      [4] Adapter required; sold separately.
      For broadcast download:Visit http://www.microsoft.com/en-us/news/presskits/surface for b-roll clips.

      The question mark over Wintel’s future will hang in the air for two more years

      This is my brief answer (details for that will come after the Acer’s opinion) to:
      Wintel destined to eventually fail, says Acer founder [DIGITIMES, Sept 10, 2013]

      Commenting on recent events in the PC industry at a recent media conference, Acer founder Stan Shih said that the Wintel camp is destined to fail since the two giants have been keeping most of the profits to themselves, which is indirectly pushing many players to Google’s ecosystem.
      Since Wintel’s business strategies can no longer create profits for partners, many downstream IT players have turned to other ecosystems to seek profitability, noted Shih, adding that Google’s open platform strategy is not the main attraction prompting IT players to join the Google camp.
      Linux is also an open platform, but this has not helped it receive similar attention, Shih noted. For an ecosystem to have a chance of growing and staying strong, it must have leadership adopting strategies that allow all partners to earn profits.
      Shih pointed out that Microsoft’s acquisition of Nokia will be the right decision if the cooperation creates value for the companies, shareholders, consumers and partners.
      In the past, Taiwan-based enterprises have not placed much focus on the software and service industries, ignoring the importance of strengthening design capabilities and related intangible outputs.
      Shih believes Taiwan will need to put more investment into design innovation (arts, software and technologies), in order to change the current status.
      As for recent rumors that Acer may be acquired by another player, Shih declined to comment and said that he is in no position to talk about the situation. However, not long ago, when asked the same question, Shih said he is neutral about the idea as long as the plan is fully thought out, is good for both enterprises, and is able to create value and help the company advance further.

      As with The long awaited Windows 8.1 breakthrough opportunity with the new Intel “Bay Trail-T”, “Bay Trail-M” and “Bay Trail-D” SoCs? [‘Experiencing the Cloud’, Sept 14, 2013] there is at least a renewed hope that the Wintel phenomenon would be able to continue its industry level influence for the next two years at least. Note that Acer founder was definitely well aware of the Bay Trail-T situation when he did his remark about Wintel’s Future as already doomed.

      People heavily engaged in the Wintel camp with their livelihood became so excited with that post of mine about Bay Trail that started to debate the question “for what the heck Windows on ARM is needed anymore?”

      Reading through their exchange of views (in Hungarian) I had to put the following comment (given in English but also showing the original in Hungarian) to their debate:

      Your question of “for what the heck Windows on ARM is needed anymore?” could be raised only from a software developer point of view. From point of view of hardware, which is the primary view in this regard, such a question is meaningless.

      Intel just only catched up with the lag it had in the area of true mobile SoCs, and only in the space of so called application processors. Even more, marketwise it could only start from now to prove its ability to sell the Bay Trail-T SoCs (having finally leading parameters) in hundreds of millions annually. This proof could take as much as 2 years, since only the Windows 8.1 market has been secured for Intel so far, and with that the company would hardly be able to achieve such a high annual volume in only 2 years.

      Meantime the ARM leading edge will move further ahead. Intel already has big.LITTLE around its neck with which even smaller vendors, like the 500 people strong Allwinner, could just within half a year leapfrog over Bay Trail-T. Moreover, the leadership implementation of the 64-bit ARM client SoCs, coming to market in 2014, will also rely on big.LITTLE.

      Even more essential, however, that during these next 2 years Intel will compete with an incredibly innovative, and from the “go to market” point of view much more efficient, what I will call, OPEN SILICON IP (Intellectual Property) ecosystem, versus its own, now completely closed (even in GPU as well) IP system.

      Personally I would regard as an outstanding achievement if during these 2 years Intel would not lag significantly from the leading of of ARM. Such a conclusion is based on the exploration of the OPEN SILICON IP ecosystem exactly one year ago (which was published just upon the completion of a supplementary investigation last December, all in such past tense):
      The future of the semiconductor IP ecosystem [‘Experiencing the Cloud’, Dec 13, 2012].

      That post, however, is by an order of magnitude more complex reading than the current Bay Trail-T analytical summary.

      Velvárt András Re: “mi a fenének vannak ARM-os Windows-ok?”
      Szoftveres szemmel merül csak fel a kédés. Hardveres szemüveggel, ami egyébként elsődleges ebben a tekintetben, ilyen kérdés egyszerűen értelmetlen.
      Az Intel ugyanis csak éppen, hogy behozta az igazi mobil SoC-ok terén fennálló lemaradását, és kizárólag az ún. application processor SoC-ok terén. Ráadásul piacilag még csak mostantól tudja bebizonyítani, hogy élvonalbeli paraméterű Bay Trail-T SoC-ivel képes lesz-e majd százmilliós nagyságrendű éves eladásokat produkálni. Ez akár 2 év, hiszen jelenleg csak a Windows 8.1 a biztos piaca, és ezzel aligha lesz képes ekkora nagyságrendet produkálni.
      Eközben az ARM élvonal tovább úszik. Máris az Intel nyakán van a big.LITTLE, amivel még olyan kisebb vendor-ok, mint az 500 fős létszámmal működő Allwinner, is fél éven belül túl tudnak lépni a Bay Trail-T-n. Ráadásul a big.LITTLE-en alapszik a 2014-ben piacra kerülő 64-bit-es ARM kliens SoC-ék csúcsteljesítményű megvalósítása is.
      A leglényegesebb azonban, hogy az Intel ezalatt a 2 év alatt egy hihetetlenül innovatív és a piacra vitel szempontjából nála jóval hatékonyabb, úgy nevesíteném, hogy OPEN SILICON IP (Intellectual Property) ökoszisztémával versenyez, szembe az ő teljesen zárt IP rendszerével (ami most már GPU-ban is ilyen).
      Magam részéről kimagasló eredménynek tartanám, ha ezalatt a 2 év alatt nem túlzottan maradna el az ARM élvonaltól. Ezen véleményemet az OPEN SILICON IP ökoszisztéma éppen egy évvel ezelőtti feltárása (ami a december végi kiegészítő feltáráskor lett csak közzétéve) alapozta meg (így, múltidőben):
      The future of the semiconductor IP ecosystem:
      https://lazure2.wordpress.com/…/
      Ez persze még a mostani Bay Trail-T elemző összegzésnél is, mondjuk egy nagyságrenddel összetettebb olvasmány.

      I will add to that here even more (in order to have all other aspects constituting additional challenges to Wintel in the next 2 years or so):

      1. During these 2 years we will witness an upcoming, new market disruption, which is also all Android based (more precisely forked Android based):
      2. Xiaomi announcements: from Mi3 to Xiaomi TV [‘Experiencing the Cloud’, Sept 5, 2013] combined with earlier Eight-core MT6592 for superphones and big.LITTLE MT8135 for tablets implemented in 28nm HKMG are coming from MediaTek to further disrupt the operations of Qualcomm and Samsung [‘Experiencing the Cloud’, July 20-29, 2013]

      3. An ARM-focussed Microsoft spin-off could be the only solution to save Microsoft in the crucial next 3-years period [‘Experiencing the Cloud’, Aug 24, 2013]

      4. How the device play will unfold in the new Microsoft organization? [‘Experiencing the Cloud’, July 14, 2013] combined with later Microsoft answers to the questions about Nokia devices and services acquisition: tablets, Windows downscaling, reorg effects, Windows Phone OEMs, cost rationalization, ‘One Microsoft’ empowerment, and supporting developers for an aggressive growth in market share [‘Experiencing the Cloud’, Sept 4, 2013] and Unique Nokia assets (from factories to global device distribution & sales, and the Asha sub $100 smartphone platform etc.) will now empower the One Microsoft devices and services strategy [‘Experiencing the Cloud’, Sept 3, 2013] posts, as well as with Nokia Lumia 1020: an excellent case of Nokia’s contribution to Microsoft as a key innovation partner [‘Experiencing the Cloud’, July 12, 2013] and Minutes of a high-octane but also expert evangelist CEO: Stephen Elop, Nokia [‘Experiencing the Cloud’, July 13, 2013].

      5. Companion Device Computing as envisaged and implemented by Pranav Mistry and his TTT team from Samsung: the case of Galaxy Gear + Galaxy Note 3 [‘Experiencing the Cloud’, Sept 12, 2013] combined with The new Air Command S Pen User Experience making the Samsung Galaxy Note 3 phablet, and Galaxy Note 10.1, 2014 Edition tablet next-generation devices [‘Experiencing the Cloud’, Sept 12, 2013], Samsung Exynos 5 Octa with Heterogeneous Multi-Processing and GPU Compute is the hidden gem in the Galaxy Note 3 and GALAXY Note 10.1, 2014 Edition, launched at ‘Samsung UNPACKED 2013 Episode 2’ event [‘Experiencing the Cloud’, Sept 12, 2013] and 20 years of Samsung “New Management” as manifested by the latest, June 20th GALAXY & ATIV innovations [‘Experiencing the Cloud’, July 2, 2013] posts, which are also all Android based (more precisely forked Android based).

      6. Windows 8.1: Mind boggling opportunities, finally some appreciation by the media [‘Experiencing the Cloud’, June 27, 2013] combined with earlier Microsoft betting on boosting Windows RT demand with top level ARM SoCs from its SoC partners, Windows 8.1 enhancements, Outlook addition to the Office 2013 RT and very deep tactical discounts to its OEM partners for tablet offerings of more value and capability [‘Experiencing the Cloud’, June 6, 2013] post.

      7. ARM Cortex-A12 CPU cores and Mali-T622 GPU cores with Process Optimization Packs (POPs), plus Mali-V500 video block for mid-range mobile devices of the end of 2014 [‘Experiencing the Cloud’, June 3, 2013] combined with the later H2CY13: Upcoming next-gen Nexus 7, the ASUS MeMO Pad HD 7 “re-incarnation” at reduced by $50 price, dual/quad-core mid-range tablets from white-box vendors starting from $65 [‘Experiencing the Cloud’, July 5, 2013] post.

      8. Superphones turning point: segment satured with Tier 1 globals while the Chinese locals are at less than 40% of the Samsung price [‘Experiencing the Cloud’, Aug 3, 2013] combined with earlier Xiaomi, OPPO and Meizu–top Chinese brands of smartphone innovation [‘Experiencing the Cloud’, Aug 1, 2013], GiONEE (金立), the emerging global competitor on the smartphone market [‘Experiencing the Cloud’, July 22, 2013] and Spreadtrum is to be acquired by a Chinese high-tech investment enterprise owned by the state and also belonging to the leading Tsinghua University with microelectronics research interests [‘Experiencing the Cloud’, June 26, 2013] posts, as well as Android to overtake the overall PC market? [‘Experiencing the Cloud’, Aug 20, 2013] a close follow-up to those posts (but not only those).

      Microsoft answers to the questions about Nokia devices and services acquisition: tablets, Windows downscaling, reorg effects, Windows Phone OEMs, cost rationalization, ‘One Microsoft’ empowerment, and supporting developers for an aggressive growth in market share

      Preceding analysis of the announcement materials on this blog:
      Unique Nokia assets (from factories to global device distribution & sales, and the Asha sub $100 smartphone platform etc.) will now empower the One Microsoft devices and services strategy [‘Experiencing the Cloud’, Sept 3, 2013]
      Other views are given here as well, after the Q&A excerpts coming immediately below. From a Reuters’ editor, an IHS senior analyst, an investment bank executive, and a business news presenter on France24 – in the form of 4 embedded videos. Those views could be summarized as “Nokia did a good deal while the success of Microsoft with this acqusition is uncertain and needs a lot of further investment”.

      Let’s see how much the answers to the questions on the Microsoft Nokia Transaction Conference Call (Sept 3, 2013 ) were able to clarify the analyses and critical views: 

      Tablets?

      STEVE BALLMER: Tablets is an area where we absolutely have our own first-party hardware, as you know, and see opportunities to continue to build and strengthen. And it’s an area where we have very strong programs in place with our OEMs, particularly on the Intel Atom-processor-based product lines that people will really get a lot of value on, and you’ll see a range of new products coming for the holiday season.

      Scaling Windows down?

      TERRY MYERSON: It’s definitely a priority for us to bring Windows to as many customers as we can around the world. Lower-price phones is a strategic initiative for the next Windows Phone release, but we have nothing more really to say now.

      Acquisition effect on the reorg?

      STEVE BALLMER: No [effect], the reorg is absolutely intact. Obviously, the devices business has a broader scale and new capability. Julie Larson-Green, who is running devices and studios is flat out. We’ve got a lot of work we’re doing here over the next several months. And Julie and her team will work on a planning and integration phase. Julie will continue. She’s excited about working on devices, but absolutely, the critical mass of the group with that acquisition is in the phone space, and Stephen Elop will run the group and will take the appropriate steps with Julie working with Stephen to figure out appropriate integrations.

      Windows Phones coming from OEMs in the future?

      STEVE BALLMER: Today, Nokia, as I said, is well over 80 percent of all of our phones, and I don’t foresee that changing dramatically in the short run, but as the market grows, I expect to see additional percentages, if you will, go to our OEMs, but it’s premature to predict today. We definitely have interest from OEMs in the Windows Phone opportunity given that people understand we’re going to blaze the trails here with our own first-party hardware.

      Cost rationalization over time?

      STEVE BALLMER: Amy will take it. I do want to highlight that in many hardware companies, manufacturing labor is primarily outsourced. And Amy can remind us the numbers, but in Nokia, there is more in-sourced manufacturing. Nokia has had a strategy about that that, obviously, they’ve executed very well. But you kind of have apples and oranges a little bit between the 32,000 and our almost 100,000. But Amy, why don’t you provide some context and detail?

      AMY HOOD: Sure. Thanks, Brent. About 18,000 of those 32,000 employees are really directly a part of the manufacturing business. And so I think a better way as you think about the scale and opportunity is to really focus on the percentage of Nokia outside of that.

      I think both Steve and Stephen did a thoughtful job in the execution slide about talking about the philosophy we’re using as we go through the integration process around the benefits of the incremental sales force that we’re getting with Chris and his team, as well as really going through and being thoughtful about the rationalization so that we get to one voice, one brand, one team that can best execute and be efficient.

      What was not possible that the acquisition enables now, or is it only ensuring a presence in the smartphone market for a long-term basis, i.e. ‘One Microsoft’ empowerment?

      STEVE BALLMER: Well, the latter is certainly true. We see at least three distinct opportunities to do better as one company than as two.

      Number one, we talk about one brand and the unified voice to the market. I will say that I think we can probably do better for consumer name than the Nokia Lumia Windows Phone 1020. And yet, because of where both companies are and the independent nature of the businesses, we haven’t been able to shorten that. Just take that as a proxy for a range of improvements that we feel we can make, we can simplify, the way in which we work with operators and the overall consumer branding and messaging gets much simpler. That is an efficiency of being one company.

      On the innovation front, we’ve done a lot of great work together, and yet as two companies, there’s always some lines along which it’s hard to innovate. The Lumia 1020 is awesome in terms of what it has for camera and imaging, and yet I think as one company we would have doubled down on that bet and made an even greater range of software and services investments around the core hardware platform.

      Third, I think we get business agility. As two companies, we’re making two independent sets of decisions about where and when and how to invest by country, by operator, by price point, and there is, let me say, an inefficiency financially as well as a lack of agility that comes with that.

      So in all three of those areas, despite the fact that I think we’ve done a really good job, we can improve and accelerate quite noticeably.

      How the much needed developer support for the fairly aggressive market share assumption will be ensured?

      Note: the “fairly aggressive market share assumption” was presented by Microsoft as:
      To which I added the following calculation and judgment in my analysis post:
      15% of the 1.7B units in 2018 is 255M units. The ~$45 billion estimated revenue at that time means ~$176 ASP. Considering the latest Q2’13 EUR 157 [$207] ASP of Lumia it seems feasible, but in 5 years timeframe it needs a strong premium strategy to achieve that. … NPV – Net Present Value.

      TERRY MYERSON: Well, for developers today, Windows offers an incredible opportunity with the installed base of PCs, phones, and tablets, and soon the new Xbox One. We want to offer them this opportunity to build either HTML5 applications or native applications that span all of those devices, enabling them to reach segments of users on those devices, users in an enterprise, users on a gaming console, and just provide them very unique opportunities to monetize their application investments.

      So we’re pretty excited about the platforms we’re bringing to market. Developer reception in some areas is certainly better than others, but overall we’re making progress, and we know we’ve got a lot more work to do.

      STEVE BALLMER: One of the keys, of course, is driving volume. We think we have differentiated products. We can tell the story a little bit better. We can get the volume up, and we have over 160,000 applications in the store. We know we have a long way to go, and the key is really offering with our own first-party applications and first-party hardware, enough reasons to buy to drive volumes and then attract the broader developer ecosystem.

      Obviously, HTML5 would be kind of a neutral thing. I would expect all the major platforms to embrace it to some extent. And in some senses, it takes away a little bit of the apps barrier to entry, which we know we need to work hard on right now.

      See also Microsoft Nokia Transaction Conference Call with slides from Microsoft Strategic Rationale inserted- ebook – 3-Sept-2013 
      edited by Sándor Nacsa from those two sources into an ebook format PDF


      The real question around the web is: Can Microsoft do a better job as in Breakingviews: Nokia’s smart to take money & run [Reuters TV YouTube channel, Sept 3, 2013]

      An era is over as Nokia sells its phone business to Microsoft for $7.2bln. The new owner is far stronger, but may struggle to win in smartphones, says Chris Hughes Reuters Breakingviews editor.

      The view of an expert from IHS, a big business analysis firm, for comparison:
      Microsoft & Nokia still face huge ‘brand and cool’ challenge – Gleeson [4-traders.com, 09/03/2013 | 12:30pm US/Eastern]

      Microsoft buys Nokia’s handset business for $7.2 bln. Both companies will be hoping it heralds a new era, but overcoming brand weakness will be a huge challenge. For them both, says IHS Senior Mobile Analyst, Daniel Gleeson.
      SHOWS: LONDON, ENGLAND, UK (REUTERS – ACCESS ALL) (SEPTEMBER 3, 2013)
      1. IHS, SENIOR MOBILE ANALYST, DANIEL GLEESON, SAYING:
      JOURNALIST ASKING DANIEL GLEESON: ‘Well is this a good deal for Nokia and is it enough to drag it into the 21st century?’
      DANIEL GLEESON: ‘It is a big deal. Whether it’s not- I don’t think it is enough really. You’ve got two titans of the past really kind of clashing together. It does provide Microsoft with the ability to merge the handset and the software side of the mobile businesses together which gives it a better chance of breaking through. However I think Microsoft are probably being overambitious. Microsoft has stated that they’re aiming to get 15% of the smartphone market by 2018 which will be equivalent to somewhere in the region of more than 200 million smartphones. Given that the current Nokia smartphone run rate is somewhere in the region of 30 million units, that’s quite a lot of growth that they’re looking for and practically I don’t think that’s possible.
      JOURNALIST: ‘So you don’t think that Apple and Samsung and the like will be quaking in their boots?’
      DANIEL GLEESON: ‘Not at the moment. Microsoft had been very slow in developing the Windows Phone platform over the past few years. There’s been very little development on the software side. Most of the innovation on it has actually come from Nokia. So obviously the hope is that Nokia will be able to bring this innovation to Microsoft and spur on the software development. However, with the current reorganization that Microsoft is going through and the fact that Ballmer is going to be stepping aside at the end of the year or within the next 12 months, that is very uncertain. So it remains to be seen about how Microsoft can evolve and adapt to taking in the hardware unit.’
      JOURNALIST: ‘Sorry, just going to say, Nokia’s shares rose almost 50% this morning. But the company as we all know is still a shadow of its former self.’
      DANIEL GLEESON: ‘Yeah, it very much is. It used- obviously a couple of years ago Nokia was the largest smartphone and handset vendor in the world. It is now I think like behind the many Chinese, smaller Chinese companies in terms of smartphone shipments and dropping rapidly in terms of the handset market. What we see though is that Nokia does have a good future with its NSN business, its network vendoring business. That’s after going through major turnaround over the past while and then past four quarters it’s managed to turn a profit on that. So that’s going to be the future that Nokia’s looking at and that part of the business is looking bright.’
      JOURNALIST: ‘Does this deal do anything to address I suppose what is fundamental certainly in the public’s perception of both companies, the fundamental premise that neither brand is cool in anyway whatsoever. I mean the brands are very, very weak. Does this do anything to address that?’
      DANIEL GLEESON: ‘Fundamentally it doesn’t because as you said this is just simply the uniting of two uncool brands. This doesn’t make it any better. It’s going to take a lot of investment from Microsoft to try to turn that brand around. Of course the upside of it is Microsoft has much deeper pockets to do this than Nokia on its own would have. So you are in the situation where Microsoft was funneling a lot of cash into Nokia anyway to try to support the smartphone unit. So Microsoft presumably just by taking it in-house is just absorbing that cost and it’s going to be able to push even more money into it to try to build that brand and to make it better in the future.’

      And here is a similar view of an executive from a Danish online investment bank, Saxo Bank: The Nokia deal: What’s Microsoft thinking? [TradingFloorCom YouTube channel, Sept 3, 2013]

      Why has Microsoft agreed to buy Nokia’s moible phone business for more than five billion euros? It’s somewhat perplexing to Saxo Bank’s Head of Equity Strategy, Peter Garnry. It’s a great deal for the struggling Finish handset maker, he says. But he has real concerns about how good it will be for Microsoft, one of the world’s leading technology players. Nokia shares rose by around 45% on the open on Tuesday. Peter says it’s also really good news for the company’s bond holders as the company was hemorrhaging cash. However, Peter says Microsoft have paid a lot of money in this deal, which is due to be finalised next year. He says they’re still not as good a hardware company as Samsung or Apple and he adds that nine out of ten acquisitions do not fulfill synergy expectations. He says it’ll be very difficult for Microsoft to integrate Nokia into its business and move it foreward. So where does this leave rival Blackberry, which is already struggling to compete on the smartphone market? Peter says the company should start focusing on what they are good; mobile security and increase shareholder value that way. Nokia’s phone business marks the exit of a 150-year-old company that once dominated the global cellphone market.

      The stock market reaction is discussed further in Investors cautious over Microsoft move on Nokia and how one man got his lost bags delivered [FRANCE 24 English YouTube channel, Sept 4, 2013]

      Microsoft shares dipped by 4.5% after the company bought Finnish phonemaker Nokia’s handset business. Investors are concerned over how well the company will move into producing devices. …


      Full text of Q&A part of the Transcript of Microsoft Nokia Transaction Conference Call: Steve Ballmer, Stephen Elop, Brad Smith, Terry Myerson, Amy Hood; September 3, 2013 [Microsoft, Sept 3, 2013] to have the full Q&A context

      OPERATOR: Walter Pritchard, Citigroup, your line is open.
      WALTER PRITCHARD: Great. Thanks for taking the question. Steve Ballmer, on the tablet side, obviously, we could say many of the same things as you’ve put into this slide deck as rationale for doing an acquisition on the phone side as we could say about the tablet side including picking up more gross margin.

      I’m wondering how this transaction impacts the strategy going forward in tablets and whether or not you need to, in a sense, double down further on first-party hardware in the tablet market. And then just have one follow up.
      STEVE BALLMER: Okay. Terry, do you want to talk a little bit about that? That would be great.
      TERRY MYERSON: Well, phones and tablets are definitely a continuum. You know, we see the phone products growing up, the screen sizes and the user experience we have on the phones. We’ve now made that available in our Windows tablets, our application platform spans from phone to tablet. And I think it’s fair to say that our customers are expecting us to offer great tablets that look and feel and act in every way like our phones. We’ll be pursuing a strategy along those lines.
      STEVE BALLMER: Tablets is an area where we absolutely have our own first-party hardware, as you know, and see opportunities to continue to build and strengthen. And it’s an area where we have very strong programs in place with our OEMs, particularly on the Intel Atom-processor-based product lines that people will really get a lot of value on, and you’ll see a range of new products coming for the holiday season.
      WALTER PRITCHARD: And then, Terry, can you talk about just the ability to scale Windows down? Obviously, Nokia has a large base of very low-price feature phones. That base may be sort of dwindling over time, but you’ve been cost-reducing Windows, the specs and so forth, to be able to get Windows down to low-price devices. Can you talk about any efforts to accelerate that process given potentially access to a much bigger pool of low-cost phones that are out there already?
      TERRY MYERSON: It’s definitely a priority for us to bring Windows to as many customers as we can around the world. Lower-price phones is a strategic initiative for the next Windows Phone release, but we have nothing more really to say now.
      STEVE BALLMER: Operator, we’ll move to the next question please, thanks, Walter.
      (Break for direction.)
      OPERATOR: Our next question is from Mark Moerdler from Sanford Bernstein, your line is open.
      MARK MOERDLER: Thank you. Steve Ballmer, two questions: The first one is how does this affect the reorg? Given hardware was in one group and operating systems in another, software in another, does the Nokia device — does the merger affect that? Does it merge into the hardware business, and hardware/content device group? Or does this now change that? And then I have a follow up.
      STEVE BALLMER: No, the reorg is absolutely intact. Obviously, the devices business has a broader scale and new capability. Julie Larson-Green, who is running devices and studios is flat out. We’ve got a lot of work we’re doing here over the next several months. And Julie and her team will work on a planning and integration phase. Julie will continue. She’s excited about working on devices, but absolutely, the critical mass of the group with that acquisition is in the phone space, and Stephen Elop will run the group and will take the appropriate steps with Julie working with Stephen to figure out appropriate integrations.
      MARK MOERDLER: Excellent. And then as follow up on it, what’s your expectation going forward in terms of — I just want to clarify this — the percentage of Windows Phones that will be from OEMs?
      STEVE BALLMER: Today, Nokia, as I said, is well over 80 percent of all of our phones, and I don’t foresee that changing dramatically in the short run, but as the market grows, I expect to see additional percentages, if you will, go to our OEMs, but it’s premature to predict today. We definitely have interest from OEMs in the Windows Phone opportunity given that people understand we’re going to blaze the trails here with our own first-party hardware.
      MARK MOERDLER: Thank you very much, appreciate it.
      CHRIS SUH: Thanks, Mark. I just want to remind you, we do want to get to as many questions from as many of you as we can. So I do ask that you please just stick to one question and avoid long, or multi-part questions, please. Operator, next question, please.
      OPERATOR: Brent Thill, UBS, your line is open.
      BRENT THILL: Thanks. Just on the cost rationalization. Nokia has 32,000 employees versus Microsoft at 99,000. A considerable bulk of employees. Can you just talk about the rationalization over time and your view how that plays out?
      STEVE BALLMER: Amy will take it. I do want to highlight that in many hardware companies, manufacturing labor is primarily outsourced. And Amy can remind us the numbers, but in Nokia, there is more in-sourced manufacturing. Nokia has had a strategy about that that, obviously, they’ve executed very well. But you kind of have apples and oranges a little bit between the 32,000 and our almost 100,000. But Amy, why don’t you provide some context and detail?
      AMY HOOD: Sure. Thanks, Brent. About 18,000 of those 32,000 employees are really directly a part of the manufacturing business. And so I think a better way as you think about the scale and opportunity is to really focus on the percentage of Nokia outside of that.
      I think both Steve and Stephen did a thoughtful job in the execution slide about talking about the philosophy we’re using as we go through the integration process around the benefits of the incremental sales force that we’re getting with Chris and his team, as well as really going through and being thoughtful about the rationalization so that we get to one voice, one brand, one team that can best execute and be efficient.
      CHRIS SUH: Thanks, Amy. Next question, please, operator.
      OPERATOR: Keith Weiss, Morgan Stanley, your line is open.
      KEITH WEISS: Thank you guys for taking the question. You guys have talked about the success and the partnership to date in putting out some really good products. I was wondering, Steve, perhaps you could give us some concrete example of what does the acquisition enable you to do that you guys couldn’t do through the partnership? And maybe give us some more concrete examples there. Or is that maybe not the point? Maybe the point is more so that this really solidifies Microsoft’s presence in the smart phone market, and this is more about ensuring that you guys are going to be a presence here for a long-term basis.
      STEVE BALLMER: Well, the latter is certainly true. We see at least three distinct opportunities to do better as one company than as two.
      Number one, we talk about one brand and the unified voice to the market. I will say that I think we can probably do better for consumer name than the Nokia Lumia Windows Phone 1020. And yet, because of where both companies are and the independent nature of the businesses, we haven’t been able to shorten that. Just take that as a proxy for a range of improvements that we feel we can make, we can simplify, the way in which we work with operators and the overall consumer branding and messaging gets much simpler. That is an efficiency of being one company.
      On the innovation front, we’ve done a lot of great work together, and yet as two companies, there’s always some lines along which it’s hard to innovate. The Lumia 1020 is awesome in terms of what it has for camera and imaging, and yet I think as one company we would have doubled down on that bet and made an even greater range of software and services investments around the core hardware platform.
      Third, I think we get business agility. As two companies, we’re making two independent sets of decisions about where and when and how to invest by country, by operator, by price point, and there is, let me say, an inefficiency financially as well as a lack of agility that comes with that.
      So in all three of those areas, despite the fact that I think we’ve done a really good job, we can improve and accelerate quite noticeably.
      KEITH WEISS: Excellent, thank you.
      CHRIS SUH: Thanks, Keith. Operator, I think we have time for two more questions, next question, please.
      OPERATOR: Rolfe Winkler, Wall Street Journal, your line is open.
      ROLFE WINKLER: Hi, you guys have 15 percent, a fairly aggressive market share assumption for where you guys are going to go in a few years. I guess I’m wondering, to get there, one thing you’re going to need is a lot of developer support. Developers already have IOS, Android — you can make an argument that HTML5 over the next few years will grow, that will give them a third development platform. How will you guys convince them to develop for Windows Phone?
      STEVE BALLMER: Terry, why don’t you talk a little bit about developers, if you don’t mind?
      TERRY MYERSON: Well, for developers today, Windows offers an incredible opportunity with the installed base of PCs, phones, and tablets, and soon the new Xbox One. We want to offer them this opportunity to build either HTML5 applications or native applications that span all of those devices, enabling them to reach segments of users on those devices, users in an enterprise, users on a gaming console, and just provide them very unique opportunities to monetize their application investments.
      So we’re pretty excited about the platforms we’re bringing to market. Developer reception in some areas is certainly better than others, but overall we’re making progress, and we know we’ve got a lot more work to do.
      STEVE BALLMER: One of the keys, of course, is driving volume. We think we have differentiated products. We can tell the story a little bit better. We can get the volume up, and we have over 160,000 applications in the store. We know we have a long way to go, and the key is really offering with our own first-party applications and first-party hardware, enough reasons to buy to drive volumes and then attract the broader developer ecosystem.
      Obviously, HTML5 would be kind of a neutral thing. I would expect all the major platforms to embrace it to some extent. And in some senses, it takes away a little bit of the apps barrier to entry, which we know we need to work hard on right now.
      CHRIS SUH: Thanks. Operator, let’s move to the last question, please.
      OPERATOR: Our last question comes from Rick Sherlund.
      RICK SHERLUND: Thanks. I wonder if you could just share with us whether ValueAct was made aware of this before they entered their cooperation and standstill agreement.
      STEVE BALLMER: Brad, do you want to take that?
      BRAD SMITH: The answer is no. You would not expect the company to disclose material, non-public information to an entity that doesn’t have an appropriate non-disclosure agreement. So the answer is no.
      RICK SHERLUND: Okay, thank you.
      CHRIS SUH: Okay, so that will wrap up our call today. Thank you, again, for joining us. We look forward to seeing many of you at our financial analyst meeting, which will be held on September 19th. Thanks again.
      END

      Opinion Leaders and Lead Opinions: Reflections on Steven Sinofsky’s “Era of Continuous Productivity” vision

      Social networks and social media are reshaping not only our personal lives but our workplace/business lives as well. No doubt about that. There is the continuous productivity idea as well in the realm of software engineering (via agile whatever). No wonder that Steven Sinofsky – with a 23 year carrier in Microsoft – might be the first one to recognize the disruptive effect of the latest “social xxx” practices on the workplace. In fact he is speaking about a whole paradigm shift in the business world as the result of that:

      In his post about Continuous Productivity: New tools and a new way of working for a new era [‘Learning by Shipping’, Aug 20, 2013] Steven Sinofsky is putting forward a quite bold vision of the future:
      image

      The cloud-powered smartphone and tablet, as productivity tools, are transforming the world around us along with the implied changes in how we work to be mobile and more social. We are in a new era, a paradigm shift, where there is evolutionary discontinuity, a step-function break from the past. This constantly connected, social and mobile generational shift is ushering a time period on par with the industrial production or the information society of the 20th century. Together our industry is shaping a new way to learn, work, and live with the power of software and mobile computing—an era of continuous productivity.

      While I completely agree with what Mr. Sinofsky has written about (even enthusiastic about that), I also heavily miss two things he was not taking into consideration at all:

      1. The current old-style management represents a phenomenon which is ages old (in fact since the tribal times of the mankind): the unavoidable existence of – what I would call – opinion leaders.
      2. The current rank and files practices is an ages old phenomenon as well: the unavoidable existence of – what I would call – lead opinions.

      So I have the following reflections on the contents of his entire post:

      • Opinion leaders of the latest social networking and social media practices have a quite recognizable tendency to mislead their followers rather than direct them to the right way of thinking and knowledge. Reasons for that are numerous: from pure economic interests (click baiting etc.) to pure personal inability to grasp the complex and changing subject area of their judgements. … etc. In addition it is getting significantly easier now to become such an erroneous opinion leader than any time before in the history of mankind. So here is a negative tendency, not taken into account by Mr. Sinofsky.
      • While lead opinions are distorted by the very existence of inherent distortions communicated by different opinion leaders, more distortion of the lead opinions tends to be generated by the nature of the social media itself. It is so easy now to come to a seemingly undeniable concensus by so large number of people that it is also much easier to make even huge mistakes in the execution. … etc. There is a clear negative tendency here as well, and it is not taken into account by Mr. Sinofsky either.

      For these reasons I am urging Mr. Sinofsky to take these aspects into consideration as well, if possible.

      My summary of Mr. Sinofsky’s findings (as a quick reminder):

      In his post about Continuous Productivity: New tools and a new way of working for a new era [‘Learning by Shipping’, Aug 20, 2013] Steven Sinofsky is putting forward a quite bold vision of the future:
      The cloud-powered smartphone and tablet, as productivity tools, are transforming the world around us along with the implied changes in how we work to be mobile and more social. We are in a new era, a paradigm shift, where there is evolutionary discontinuity, a step-function break from the past. This constantly connected, social and mobile generational shift is ushering a time period on par with the industrial production or the information society of the 20th century. Together our industry is shaping a new way to learn, work, and live with the power of software and mobile computing—an era of continuous productivity.
      Later on he notes:
      The culture of continuous productivity enabled by new tools is literally a rewrite of the past 30 years of management doctrine. Hierarchy, top-down decision making, strategic plans, static competitors, single-sided markets, and more are almost quaint views in a world literally flattened by the presence of connectivity, mobility, and data. The impact of continuous productivity can be viewed through the organization, individuals and teams, and the role of data.
      Particularly he is emphasizing:
      The idea of management hierarchy or middle management as gatekeepers is being broken down by the presence of information and connectivity. The modern organization working to be the most productive will foster an environment of bottom up—that is people closest to the work are empowered with information and tools to respond to changes in the environment. These “bottoms” of the organization will be highly networked with each other and connected to customers, partners, and even competitors. The “bandwidth” of this network is seemingly instant, facilitated by information sharing tools.
      because:
      People have the ability to time slice, context switch, and proactively deal with situations as they arise, shifting from a world of start/stop productivity and decision-making to one that is continuous.
      versus:
      The mid-20th century would kick off a revolution in business, business marked by global and connected organizations. …. Middle-management grew to spend their time researching, tabulating, reporting, and reconciling the information sources available. …
      Management took over the role of resource allocation from owners and focused on decision-making as the primary effort, using knowledge and the skills of middle management to inform those choices.
      A symbol of knowledge productivity might be the meeting. Meetings came to dominate the culture of organizations: … The essence of these meetings was to execute on a strategy—a multi-year commitment to create value, defend against competition, and to execute.
      The entire process of meetings degenerated into a ritualized process to inform management to decide amongst options while outside the meeting “everyone” always seemed to know what to do.
      i.e.:
      Where people used to sit in important meetings and listen to important people guess about information, people now get real data from real sources in real-time while the meeting is taking place or even before.
      so:
      There’s a new role for management that builds on this new level of information and employees skilled in using it. Much like those who grew up with PC “natively” were quick to assume their usage in the workplace (some might remember the novelty of when managers first began to answer their own email), those who grow up with the socialplace are using it to do work, much to the chagrin of management.
      Management must assume a new type of leadership that is focused on framing the outcome, the characteristics of decisions, and the culture of the organization and much less about specific decision-making or reviewing work. The role of workplace technology has evolved significantly from theory to practice as a result of these tools. The following table contrasts the way we work between the historic norms and continuous productivity.
      Then
      Now, Continuous Productivity
      Process
      Exploration
      Hierarchy, top down or middle out
      Network, bottom up
      Internal committees
      Internal and external teams, crowds
      Strategy-centric
      Execution-centric
      Presenting packaged and produced ideas, documents
      Sharing ideas and perspectives continuously, service
      Data based on snapshots at intervals, viewed statically
      Data always real-time, viewed dynamically
      Process-centric
      Rhythm-centric
      Exact answers
      Approximation and iteration
      More users
      More usage

      Google Play catchup with iOS App Store and its way of assuring compatibility across Android 1.6 to 4.3

      OR Google Play, a digital application distribution platform for Android (the former Android Market) and an online electronics and digital media store, is still to catch up with the Apple iOS App Store in terms of top apps and revenue but coming on par with it in terms of downloads

      Half of top iPad apps either unavailable or not optimized on Android [Canalys press release, Aug 14, 2013] – 30% of the top 50 free and paid iPad apps in the US are absent from Google Play

      image 
      The top 20 app lists referenced in the Canalys press release, ‘Half of top iPad apps either unavailable or not optimized on Android’ (published 14 August 2013). You can dowload the full top 50 app lists HERE.
      New Canalys’ App Interrogator research highlights one of the deficiencies of the Android ecosystem: limited availability of high-quality, tablet-optimized apps in the Google Play store. Of the top 50 paid and free iPad apps in Apple’s US App Store, based on aggregated daily rankings in the first half of 2013, 30% were absent from Google Play. A further 18% were available, but not optimized for tablet users, offering no more than a smart phone app blown up to the size of a tablet screen.
      Just 52% of apps had Android versions both available through Google Play and optimized (if only a little) for tablet use. ‘Quite simply, building high-quality app experiences for Android tablets has not been among many developers’ top priorities to date,’ said Canalys Senior Analyst Tim Shepherd. ‘That there are over 375,000 apps in the Apple App Store that are designed with iPad users in mind, versus just a fraction of this – in the low tens of thousands – available through Google Play, underscores this point.’
      Canalys expects this to change as the addressable base of devices continues to soar and Google brings improvements to the Play store, but points out that Google needs to do more to encourage greater numbers of developers to invest in delivering high-quality Android tablet apps quickly, else it risks disappointing consumers with weak app experiences in the short term.
      The 52% of top apps available through Google Play and optimized for tablets also includes six titles that appear as top paid titles on iOS, but are only available as free, ad-supported versions on Android. ‘While nominally free, set against a paid version of the app, ad-supported offerings typically deliver a poorer and often more limited user experience, sometimes taking a considerable toll on device battery life and often subjecting users to unskippable videos or other unpopular intrusions,’ said Canalys Analyst Daniel Matte.
      It is important that Google wins consumers’ trust and encourages them to register credit cards and billing details, so that the barrier to them spending money on apps – and other content – is reduced at the point of purchase. ‘Improved consumer willingness to spend will increase developers’ monetization potential and options, and help to reduce their reliance on in-app ads, leading over time to an increase in app quality,’ said Matte.
      It will also make the Android tablet opportunity more enticing for developers and increase the revenue potential of the Play store and ecosystem for Google. ‘To take the Play ecosystem to the next level, Google needs more than just a large addressable base of devices. App developers need to see clear potential to build robust and sustainable business models around apps built for the platform, so increasing monetization potential must be a priority,’ said Shepherd. ‘And for tablet apps in particular, Google should go further with changes to the Play store to ensure more rigorously managed, high-quality, optimized experiences are highlighted, to the benefit of consumers, and to reward those developers who invest the time and resources in building them with improved discoverability.’

      The top 50 lists [of both the “Top 50 paid tablet apps (Apple App Store, H1 2013)” and the “Top 50 free tablet apps (Apple App Store, H1 2013)”]referenced in this release can be viewed here.

      About Canalys
      Canalys is an independent analyst firm that strives to guide clients on the future of the technology industry and to think beyond the business models of the past. We deliver smart market insights to IT, channel and service provider professionals around the world. Our customer-driven analysis and consulting services empower businesses to make informed decisions and generate sales. We stake our reputation on the quality of our data, our innovative use of technology, and our high level of customer service.


      App Store Market Q2 2013: Google Play Exceeds iOS App Store in App Downloads by 10% 

      Riding strong performances in India and Brazil, Google Play’s total app downloads were higher than those in the iOS App Store in Q2 2013.
      Though Google Play had more downloads, the iOS App Store still generated 2.3x the revenue.
      image

      Bertrand Schmitt Interview – GigaOM Mobilize 2012 [AppAnnieTV YouTube channel, Oct 10, 2012]

      App Annie CEO Bertrand Schmitt talks about The Math Behind The App Stores. App Annie is the industry leader in app store analytics and market intelligence supporting iOS, Mac and Google Android Market. Annie takes care of all the Math Behind The App Stores keeping you up-to-date with your own app’s metrics and the latest app store trends. Annie provides three fabulous products for her fans: APP ANNIE ANALYTICS A free web-service that automatically retrieves, visualizes and stores your app’s download, revenue, ranking and review data. APP ANNIE STORE STATS The most comprehensive free app store database on the Internet today. It provides you with detailed ranking charts, historical data, Featured placements and international app store matrices. APP ANNIE INTELLIGENCE Introducing our newest premium product – it allows our advanced customers to access the most accurate market intelligence data available for app stores today.
      App Annie Reports Google Play Exceeds iOS App Store in App Downloads by 10% in Q2 2013

      App Annie has released its 2nd quarter mobile platform analysis and reports that Google Play has exceeded the iOS App Store downloads by 10%. While iOS is behind Android in downloads, still generates 2.3 times the revenue.
      For iOS, the top countries by number of downloads were: (1) – United States; (2) China; (3) Japan; (4) United Kingdom; and (5) Russia, with the US and China making up around 40% of the market. The top countries by revenue were: (1)United States; (2) Japan; (3) United Kingdom; (4) Australia; and (5)China, with Australia moving to #4 and China dropping to #5 compared to Q1.
      For Android, the top countries by download were: (1) United States; (2) South Korea; (3) India; (4) Russia; and (5) Brazil putting three emerging markets (South Korea, Russia, and Brazil) into the top 5. The top countries for revenue were: (1) Japan; (2) South Korea; (3) United States; (4) Germany; and (5) United Kingdom with Germany and the UK swapping spots.
      Games have not slowed down and are still at the top of revenue and download charts for both iOS and Android.
      For iOS, the top countries by app category downloads were: (1) Games; (2) Entertainment; (3) Photo & Video: (4) Lifestyle and (5) Utilities with games garnering 40% of downloads. The top iOS revenue by category were: (1) Games; (2) Social Networking; (3) Music; (4) Productivity; and (5) Entertainment with games taking almost a 75% share.
      For Android, the top countries by app category downloads were: (1) Games; (2) Communication; (3) Tools; (4) Entertainment and (5) Social with communication apps moving up one. The top Android revenue by category were: (1) Games: (2) Communication; (3) Social; (4) Travel and Local; and (5) Tools with games accounting for over 80% of revenue.

      The Global App Store Economy – Olivier Bernard, App Annie [Welcome to Nevosoft.Ru YouTube channel, April 4, 2013]

      The Global App Store Economy — Olivier Bernard, VP of Europe, App Annie, on February 8, 2013 (on Day 1 of The Winter Nights: Mobile Games Conference: http://www.wnconf.com/en). Presentation slides: http://www.slideshare.net/anastasiaalikova/the-global-app-store-economy
      Google Play Now Generates More Downloads Than iOS App Store
      The latest App Annie statistics show that Google GOOG -1.38% has already overtaken iOS in app downloads. This has happened far faster than anyone would have expected even one year ago. One factor here was the massive surge in Android app downloads in Japan and South Korea in 1Q 2013. What finally pushed Google into lead was another surge in India and Russia during 2Q 2013. Russia and Brazil have become Top Five countries for Google Play app download volume, which bodes well for future growth of the platform.
      On app revenue front, iOS still leads Google Play by 130%. Yet even this lead has been shrinking rapidly – less than two years ago, the iOS lead was more than 400%. It now seems that it will be only a matter of time before Google will overtake iOS in revenue generation. The key here is the flood of cheap Android models that have started dominating the smartphone markets of China, India, Russia and Brazil, the most important growth engines of the global smartphone industry.
      Much now depends on h0w low Apple AAPL +2.42% will price the new budget iPhone. Apple may value its hardware margins highly, but app market leadership is exceptionally important in attracting the best app developer talent and thus ensuring long term success of the entire OS ecosystem. Apple clearly needs to hit Google hard in Latin America, India and China before Android app market takes over these regions decisively.

      More at: http://blog.appannie.com/app-annie-index-market-q2-2013/ [July 31, 2013]

      Global Trends in App Store Monetization | Junde YU [CasualConnect YouTube channel, June 5, 2013]

      Using App Annie Intelligence, the most accurate market data on the app stores, Junde will deliver the most unique insights on Global Trends in App Store Monetization. – What are the highest countries for revenue, downloads and ARPU? – Just how significant is the growth of the app stores in Asia? – Where are the growth opportunities for publishers across different categories and regions? Delivered at Casual Connect Asia, May 2013. For slides, visit: http://gamesauce.org/news/2013/06/05/junde-yu-on-the-increasing-opportunities-in-asia-casual-connect-video/


      Month Report Webinar: A Granular App Level Look at Revenues: Google Play vs Apple App Store [distimo YouTube channel, June 7, 2013]

      On Thursday June 6th, we hosted our Monthly Publication Webinar. The topic of this webinar was ‘A Granular App Level Look at Revenues: Google Play versus App Apple Store’, which follows the findings in the Monthly Publication of May. We also demonstrated the most important examples from the publication by using our AppIQ (http://www.distimo.com/appiq).

      Google Play Revenue Up 67% Over Past 6 Months, Fueled By Japan & S. Korea [TechCrunch, Aug 12, 2013]

      image
      Google’s Android app marketplace, Google Play, has seen significant revenue growth this year, fueled in large part by Japan and South Korea. In a new report released today by app store analytics firm Distimo, the company found that Google Play’s revenue grew by 67 percent over the past six months, while Apple’s App Store revenue grew by just 15 percent during the same time frame.
      While these numbers reflect the impact Android’s massive market share is having on the app industry, it’s worth noting that of the two app stores, the Apple App Store’s market is still the largest, and continues to see more than two times the revenue of Google Play.
      That latter figure varies a bit from an earlier report put out by competing analytics firm App Annie in April, which found that Apple’s App Store earned around 2.6 times more revenue in the preceding quarter. But not only do the firms’ methodologies differ in general, Distimo looked at the earnings of all ranked apps in the 18 largest countries over 6 months, while App Annie’s data was, as noted above, for the quarter.
      That being said, Google Play’s revenue growth is notable. While only 25 percent of the revenue from the two stores combined came from Google Play in February 2013, this went up 8 percentage points to reach 33 percent by July.

      Tanisha Gupta Discusses Distimo’s Mobile Conversion Tracking Technology [TheMailDotCom1 YouTube channel, Aug 2, 2013]

      Murray Newlands interviews Tanisha Gupta from Distimo at the Casual Connect conference in San Francisco for TheMail.com


      Celebrating Google Play’s first birthday [Official Android Blog, March 6, 2013]

      Accessing digital entertainment should be simple, whether you like to read books on your tablet, listen to music on your phone and computer, or watch movies on all three. That’s why one year ago today we launched Google Play, where you can find and enjoy your favorite music, movies, books and apps on your Android phone and tablet, or on the web.
      Google Play has grown rapidly in the last year, bringing you more content in more languages and places around the globe. In addition to offering more than 700,000 apps and games, we’ve partnered with all of the major music companies, movie studios and publishers to bring you the music, movies, TV shows, books and magazines you love. And we’ve added more ways for you to buy them, including paying through your phone bill and gift cards, which we’re beginning to roll out in the U.K. this week.
      Since no birthday is complete without presents, we’re celebrating with a bunch of special offers across the store on songs, TV shows, movies and books. We’re even offering a collection of games with some fun birthday surprises created by developers.
      It’s been a busy year, but we’re just getting started. We look forward to many more years of bringing you the best in entertainment!

      image

      Introducing Google Play: All your entertainment, anywhere you go [Google Official Blog, March 6, 2012]

      Entertainment is supposed to be fun. But in reality, getting everything to work can be the exact opposite—moving files between your computers, endless syncing across your devices, and wires…lots of wires. Today we’re eliminating all that hassle with Google Play, a digital entertainment destination where you can find, enjoy and share your favorite music, movies, books and apps on the web and on your Android phone or tablet. Google Play is entirely cloud-based so all your music, movies, books and apps are stored online, always available to you, and you never have to worry about losing them or moving them again.
      Introducing Google Play [googleplay YouTube channel, March 6, 2012]
      Your favorite entertainment is now all in one place, always accessible on the web and across your Android devices.

      With Google Play you can:

      • Store up to 20,000 songs for free and buy millions of new tracks
      • Download more than 450,000 Android apps and games
      • Browse the world’s largest selection of eBooks
      • Rent thousands of your favorite movies, including new releases and HD titles
      Starting today, Android Market, Google Music and the Google eBookstore will become part of Google Play. On your Android phone or tablet, we’ll be upgrading the Android Market app to the Google Play Store app over the coming days. Your videos, books and music apps (in countries where they are available) will also be upgraded to Google Play Movies, Google Play Books and Google Play Music apps. The music, movies, books and apps you’ve purchased will continue to be available to you through Google Play—simply log in with your Google account like always.
      To celebrate, we’ll be offering a different album, book, video rental and Android app at a special price each day for the next week in our “7 Days to Play” sale. In the U.S., today’s titles include the collection of top 40 hits Now That’s What I Call Music 41, the popular game Where’s My Water, the novel Extremely Loud and Incredibly Close and the movie Puncture for just 25 cents each. In addition, you’ll find great collections of hip-hop, rock and country albums for $3.99 all week, detective novels from $2.99, some of our editorial team’s favorite movies from 99 cents, and our favorite apps from 49 cents.
      In the U.S., music, movies, books and Android apps are available in Google Play. In Canada and the U.K., we’ll offer movies, books and Android apps; in Australia, books and apps; and in Japan, movies and apps. Everywhere else, Google Play will be the new home for Android apps. Our long-term goal is to roll out as many different types of content as possible to people around the world, and we’ll keep adding new content to keep it fresh.
      To learn more, head over to play.google.com/about or keep up with the latest on our Google+ page. If you’re headed to Austin later this week for South by Southwest, come to the Google Village to see Google Play in action. We can’t wait for you to try Google Play and experience a simpler way to manage your entertainment.
      Posted by Jamie Rosenberg, Director of Digital Content
      Android Apps on Google Play [googleplay YouTube channel, March 6, 2012]
      With Apps on Google Play download more than 450,000 Android apps and games and begin enjoying them instantly on your Android phone or tablet. Experience all the entertainment you love, anywhere you go. Discover more athttp://play.google.com/store/apps.

      Supported devices [Android Developer Help, Aug 5, 2013]

      The following is a list of devices that are supported for use with Google Play. This list is sorted alphabetically by manufacturer. You can also search within this page to find your device (PC: Ctrl + F, Mac: Command + F).
      If you’re experiencing issues with the Google Play website or the Google Play app, please verify that your device is included on the list below. If your device isn’t listed, it’s possible that your device is newly released or may not be listed for other reasons. If you need further information on whether your device is supported for use with Google Play, please contact your device manufacturer for further support.
      Note: Some devices are listed by their official model number. To find your model number, go to Settings > About Phone > Model Number on your device.
      This list was last updated on 8/5/2013.
      A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z

      Google Apps on Android [GApps] [Google site, created on June 27, 2012]

      image

      … [Google Keyboard    Hangouts   Keep]

      Featured Apps

      clip_image002[4]
      Google Search
      Quickly & easily find what you need on the web & your phone or tablet.
      Download App
      clip_image004[4]
      Chrome for Android
      Browse fast & bring your personalized Chrome with you.
      Download App
      clip_image006[4]
      Google Maps for Android
      Never get lost as you go to new places & old favorites.
      Download App
      clip_image008[4]
      Google+
      Stay connected and share life as it happens.
      Download App
      clip_image010[4]
      Google Play Books
      Read the books you love, everywhere you are.
      Download App
      clip_image012[4]
      Google Play Magazines
      Read your favorite magazines, everywhere you are.
      Download App
      clip_image014[4]
      Google Play Music
      Play your music instantly, anywhere.
      Download App
      clip_image016[4]
      Google Play Movies & TV
      Watch movies & TV shows instantly, anywhere.
      Download App
      clip_image018[4]
      YouTube
      Millions of videos at your fingertips, available on the go.
      Download App
      clip_image020[4]
      Google Drive
      One place to create, share, collaborate & keep your stuff, available on all your devices.
      Download App
      clip_image022[4]
      Gmail
      Get smarter email wherever you are.
      Download App
      clip_image024[4]
      Google Wallet
      Make your phone your wallet.
      Download App
      clip_image026[4]
      Google Offers
      Discover, buy and redeem great deals with your Android device.
      Download App
       
      … [ Voice Search   Google Translate   Google Earth   Google Goggles   Google Currents   Google Voice   Google Shopper   Schemer   My Tracks   Google Finance   Blogger   Orkut   Authenticator ]

      A Note on Google Apps for Android [Android Developers Blog, Sept 25, 2009]

      Lately we’ve been busy bees in Mountain View, as you can see from the recent release of Android 1.6 to the open-source tree, not to mention some devices we’re working on with partners that we think you’ll really like. Of course, the community isn’t sitting around either, and we’ve been seeing some really cool and impressive things, such as the custom Android builds that are popular with many enthusiasts. Recently there’s been some discussion about an exchange we had with the developer of one of those builds, and I’ve noticed some confusion around what is and isn’t part of Android’s open source code. I want to take a few moments to clear up some of those misconceptions, and explain how Google’s apps for Android fit in.
      Everyone knows that mobile is a big deal, but for a long time it was hard to be a mobile app developer. Competing interests and the slow pace of platform innovation made it hard to create innovative apps. For our part, Google offers a lot of services — such as Google Search, Google Maps, and so on — and we found delivering those services to users’ phones to be a very frustrating experience. But we also found that we weren’t alone, so we formed the Open Handset Alliance, a group of like-minded partners, and created Android to be the platform that we all wished we had. To encourage broad adoption, we arranged for Android to be open-source. Google also created and operates Android Market as a service for developers to distribute their apps to Android users. In other words, we created Android because the industry needed an injection of openness. Today, we’re thrilled to see all the enthusiasm that developers, users, and others in the mobile industry have shown toward Android.
      With a high-quality open platform in hand, we then returned to our goal of making our services available on users’ phones. That’s why we developed Android apps for many of our services like YouTube, Gmail, Google Voice, and so on. These apps are Google’s way of benefiting from Android in the same way that any other developer can, but the apps are not part of the Android platform itself. We make some of these apps available to users of any Android-powered device via Android Market, and others are pre-installed on some phones through business deals. Either way, these apps aren’t open source, and that’s why they aren’t included in the Android source code repository. Unauthorized distribution of this software harms us just like it would any other business, even if it’s done with the best of intentions.
      I hope that clears up some of the confusion around Google’s apps for Android. We always love seeing novel uses of Android, including custom Android builds from developers who see a need. I look forward to seeing what comes next!


      Compatibility Test Suite [Frequently Asked Questions | Android Open Source, created on May 24, 2010; excerpted on Aug 15, 2013]

      Compatibility Test Suite

      What is the purpose of the CTS?
      The Compatibility Test Suite is a tool used by device manufacturers to help ensure their devices are compatible, and to report test results for validations. The CTS is intended to be run frequently by OEMs throughout the engineering process to catch compatibility issues early.
      What kinds of things does the CTS test?
      The CTS currently tests that all of the supported Android strong-typed APIs are present and behave correctly. It also tests other non-API system behaviors such as application lifecycle and performance. We plan to add support in future CTS versions to test “soft” APIs such as Intents as well.
      Will the CTS reports be made public?
      Yes. While not currently implemented, Google intends to provide web-based self-service tools for OEMs to publish CTS reports so that they can be viewed by anyone. CTS reports can be shared as widely as manufacturers prefer.
      How is the CTS licensed?
      The CTS is licensed under the same Apache Software License 2.0 that the bulk of Android uses.
      Does the CTS accept contributions?
      Yes please! The Android Open-Source Project accepts contributions to improve the CTS in the same way as for any other component. In fact, improving the coverage and quality of the CTS test cases is one of the best ways to help out Android.
      Can anyone use the CTS on existing devices?
      The Compatibility Definition Document requires that compatible devices implement the ‘adb’ debugging utility. This means that any compatible device — including ones available at retail — must be able to run the CTS tests.

      Compatibility [Frequently Asked Questions | Android Open Source, created on May 24, 2010; excerpted on Aug 15, 2013]

      Compatibility

      What does “compatibility” mean?
      We define an “Android compatible” device as one that can run any application written by third-party developers using the Android SDK and NDK. We use this as a filter to separate devices that can participate in the Android app ecosystem, and those that cannot. Devices that are properly compatible can seek approval to use the Android trademark. Devices that are not compatible are merely derived from the Android source code and may not use the Android trademark.
      In other words, compatibility is a prerequisite to participate in the Android apps ecosystem. Anyone is welcome to use the Android source code, but if the device isn’t compatible, it’s not considered part of the Android ecosystem.
      What is the role of Google Play in compatibility?
      Devices that are Android compatible may seek to license the Google Play client software. This allows them to become part of the Android app ecosystem, by allowing users to download developers’ apps from a catalog shared by all compatible devices. This option isn’t available to devices that aren’t compatible.
      What kinds of devices can be Android compatible?
      The Android software can be ported to a lot of different kinds of devices, including some on which third-party apps won’t run properly. The Android Compatibility Definition Document (CDD) spells out the specific device configurations that will be considered compatible.
      For example, though the Android source code could be ported to run on a phone that doesn’t have a camera, the CDD requires that in order to be compatible, all phones must have a camera. This allows developers to rely on a consistent set of capabilities when writing their apps.
      The CDD will evolve over time to reflect market realities. For instance, the 1.6 CDD only allows cell phones, but the 2.1 CDD allows devices to omit telephony hardware, allowing for non-phone devices such as tablet-style music players to be compatible. As we make these changes, we will also augment Google Play to allow developers to retain control over where their apps are available. To continue the telephony example, an app that manages SMS text messages would not be useful on a media player, so Google Play allows the developer to restrict that app exclusively to phone devices.

      If my device is compatible, does it automatically have access to Google Play and branding?

      Google Play is a service operated by Google. Achieving compatibility is a prerequisite for obtaining access to the Google Play software and branding. Device manufacturers should contact Google to obtain access to Google Play.

      If I am not a manufacturer, how can I get Google Play?

      Google Play is only licensed to handset manufacturers shipping devices. For questions about specific cases, contact android-partnerships@google.com.

      How can I get access to the Google apps for Android, such as Maps?

      The Google apps for Android, such as YouTube, Google Maps and Navigation, Gmail, and so on are Google properties that are not part of Android, and are licensed separately. Contact android-partnerships@google.com for inquiries related to those apps.

      Is compatibility mandatory?
      No. The Android Compatibility Program is optional. Since the Android source code is open, anyone can use it to build any kind of device. However, if a manufacturer wishes to use the Android name with their product, or wants access to Google Play, they must first demonstrate that the device is compatible.
      How much does compatibility certification cost?
      There is no cost to obtain Android compatibility for a device. The Compatibility Test Suite is open-source and available to anyone to use to test a device.
      How long does compatibility take?
      The process is automated. The Compatibility Test Suite generates a report that can be provided to Google to verify compatibility. Eventually we intend to provide self-service tools to upload these reports to a public database.
      Who determines what will be part of the compatibility definition?
      Since Google is responsible for the overall direction of Android as a platform and product, Google maintains the Compatibility Definition Document for each release. We draft the CDD for a new Android version in consultation with a number of OEMs, who provide input on its contents.
      How long will each Android version be supported for new devices?
      Since Android’s code is open-source, we can’t prevent someone from using an old version to launch a device. Instead, Google chooses not to license the Google Play client software for use on versions that are considered obsolete. This allows anyone to continue to ship old versions of Android, but those devices won’t use the Android name and will exist outside the Android apps ecosystem, just as if they were non-compatible.
      Can a device have a different user interface and still be compatible?
      The Android Compatibility Program focuses on whether a device can run third-party applications. The user interface components shipped with a device (such as home screen, dialer, color scheme, and so on) does not generally have much effect on third-party apps. As such, device builders are free to customize the user interface as much as they like. The Compatibility Definition Document does restrict the degree to which OEMs may alter the system user interface for areas that do impact third-party apps.
      When are compatibility definitions released for new Android versions?
      Our goal is to release new versions of Android Compatibility Definition Documents (CDDs) once the corresponding Android platform version has converged enough to permit it. While we can’t release a final draft of a CDD for an Android software version before the first flagship device ships with that software, final CDDs will always be released after the first device. However, wherever practical we will make draft versions of CDDs available.
      How are device manufacturers’ compatibility claims validated?
      There is no validation process for Android device compatibility. However, if the device is to include Google Play, Google will typically validate the device for compatibility before agreeing to license the Google Play client software.
      What happens if a device that claims compatibility is later found to have compatibility problems?
      Typically, Google’s relationships with Google Play licensees allow us to ask them to release updated system images that fix the problems.

      The Benefits & Importance of Compatibility [Official Android Blog, Sept 15, 2012]

      We built Android to be an open source mobile platform freely available to anyone wishing to use it. In 2008, Android was released under the Apache open source license and we continue to develop and innovate the platform under the same open source license — it is available to everyone at: http://source.android.com. This openness allows device manufacturers to customize Android and enable new user experiences, driving innovation and consumer choice.
      As the lead developer and shepherd of the open platform, we realize that we have a responsibility to app developers — those who invested in the platform by adopting it and building applications specifically for Android. These developers each contribute to making the platform better — because when developers support a platform with their applications, the platform becomes better and more attractive to consumers. As more developers build great apps for Android, more consumers are likely to buy Android devices because of the availability of great software content (app titles like Fruit Ninja or Google Maps). As more delighted consumers adopt Android phones and tablets, it creates a larger audience for app developers to sell more apps. The result is a strategy that is good for developers (they sell more apps), good for device manufacturers (they sell more devices) and good for consumers (they get more features and innovation).
      In biological terms, this is sometimes referred to as an ecosystem. In economic terms, this is known as a virtuous cycle — a set of events that reinforces itself through a feedback loop. Each iteration of the cycle positively reinforces the previous one. These cycles will continue in the direction of their momentum until an external factor intervenes and breaks the cycle.
      When we first contemplated Android and formed the Open Handset Alliance, we wanted to create an open virtuous cycle where all members of the ecosystem would benefit. We thought hard about what types of external factors could intervene to weaken the ecosystem as a whole. One important external factor we knew could do this was incompatibilities between implementations of Android. Let me explain:
      Imagine a hypothetical situation where the platform on each phone sold was just a little bit different. Different enough where Google Maps would run normally on one phone but run terribly slow on another. Let’s say, for sake of example, that Android implemented an API that put the phone to sleep for a fraction of a second to conserve battery life when nothing was moving on the screen. The API prototype for such a function might look like SystemClock.sleep(millis) where the parameter “millis” is the number of milliseconds to put the device to sleep for.
      If one phone manufacturer implemented SystemClock.sleep() incorrectly, and interpreted the parameter as Seconds instead of Milliseconds, the phone would be put to sleep a thousand times longer than intended! This manufacturer’s phone would have a terrible time running Google Maps. If apps don’t run well across devices due to incompatibilities, consumers would leave the ecosystem, followed by developers. The end of the virtuous cycle.
      We have never believed in a “one size fits all” strategy, so we found a way to enable differentiation for device manufactures while protecting developers and consumers from incompatibilities by offering a free “compatibility test suite” (CTS). CTS is a set of software tools that tests and exercises the platform to make sure that (for example) SystemClock.sleep(millis) actually puts the device to sleep for only milliseconds. Like Android, the test suite is freely available to everyone under the Apache open source license: http://source.android.com/compatibility/cts-intro.html
      While Android remains free for anyone to use as they would like, only Android compatible devices benefit from the full Android ecosystem. By joining the Open Handset Alliance, each member contributes to and builds one Android platform — not a bunch of incompatible versions. We’re grateful to the over 85 Open Handset Alliance members who have helped us build the Android ecosystem and continue to drive innovation at an incredible pace. Thanks to their support the Android ecosystem now has over 500 million Android-compatible devices and counting!
      Posted by Andy Rubin, Senior Vice President of Mobile and Digital Content

      On Android Compatibility [Android Developers Blog, May 31, 2010]

      [This post is by Dan Morrill, Open Source & Compatibility Program Manager. — Tim Bray]
      At Google I/O 2010, we announced that there are over 60 Android models now, selling 100,000 units a day. When I wear my open-source hat, this is exciting: every day the equivalent of the entire population of my old home city starts using open-source software, possibly for the first time. When I put on my hat for Android Compatibility, this is humbling: that’s a whole lotta phones that can all share the same apps.
      Another thing we launched at Google I/O was an upgraded and expanded source.android.com. The new version has refreshed info on the Android Open-Source Project, and some new tips and tools for device manufacturers — useful if you’re an OEM. However, it also has details on the Android compatibility program, now. This is also aimed mostly at OEMs, but Tim Bray suggested that developers might be interested in a peek at how we keep those 100,000 devices marching to the same beat, every day. So here I am, back on the blog.
      The F-word, or, Remember remember the fifth of November
      I remember sitting with my colleagues in a conference room in Building 44 on November 5, 2007, listening to Andy Rubin and Eric Schmidt announce Android to the world. I remember a lot of the press stories, too. For instance, Android was “just words on paper” which was especially entertaining since I knew we were getting ready to launch the first early-look SDK a mere week later.
      Another meme I remember is… yes, “fragmentation”. Literally before the close of business on the same day we announced Android (4:46pm to be precise), I saw the first article about Android “fragmentation.” The first day wasn’t even over yet, and the press had already decided that Android would have a “fragmentation” problem.
      The thing is, nobody ever defined “fragmentation” — or rather, everybody has a different definition. Some people use it to mean too many mobile operating systems; others to refer to optional APIs causing inconsistent platform implementations; still others use it to refer to “locked down” devices, or even to the existence of multiple versions of the software at the same time. I’ve even seen it used to refer to the existence of different UI skins. Most of these definitions don’t even have any impact on whether apps can run!
      Because it means everything, it actually means nothing, so the term is useless. Stories on “fragmentation” are dramatic and they drive traffic to pundits’ blogs, but they have little to do with reality. “Fragmentation” is a bogeyman, a red herring, a story you tell to frighten junior developers. Yawn.
      Compatibility
      Now, that’s not to say that there aren’t real challenges in making sure that Android devices are compatible with each other, or that there aren’t very real concerns that keep app developers awake at night. There definitely are, and I spend a great deal of time indeed thinking about them and addressing them. The trick is to define them clearly.
      We define “Android compatibility” to be the ability of a device to properly run apps written with the Android SDK. This is a deceptively simple way to frame it, because there are a number of things that can go wrong. Here are a few:
      • Bugs – devices might simply have bugs, such as a buggy Bluetooth driver or an incorrectly implemented GPS API.

      • Missing components – devices might omit hardware (such as a camera) that apps expect, and attempt to “fake” or stub out the corresponding API.

      • Added or altered APIs – devices might add or alter APIs that aren’t part of standard Android. Done correctly this is innovation; done poorly and it’s “embrace and extend”.

      Each of these is an example of something that can make an app not run properly on a device. They might run, but they won’t runproperly. These are the things that I spend my time preventing.
      How It Works
      As stewards of the platform we realize that it’s vital to allow only compatible devices to participate in the Android ecosystem. So, we make compatibility a strict prerequisite for access to Android Market and the right to use the Android name. This means that developers can rely on the fact that Android Market — the keystone of the Android ecosystem — will only allow their apps to run on compatible devices. It’s pretty self-evident that a single app ecosystem is better than many small ones, so OEMs are generally pretty motivated to ship compatible devices.
      But motivation alone doesn’t get us very far without tools to actually ensure compatibility, which is where the Android compatibility program [page created on May 20, 2010] comes in. This program is like a stool with three legs: the Android source code, the Compatibility Definition Document, and the Compatibility Test Suite.
      It all starts with the Android source code. Android is not a specification, or a distribution in the traditional Linux sense. It’s not a collection of replaceable components. Android is a chunk of software that you port to a device. For the most part, Android devices are running the same code. The fact that all Android devices run the same core Android code goes a long way toward making sure those devices all work the same way.
      However, this doesn’t solve the problems of missing components or altered APIs, because the source code can always be tweaked. This is where the Compatibility Definition Document (or CDD) comes in. The CDD defines in gory detail exactly what is expected of Android devices. It clearly states, for example, that devices may not omit most components, and that the official Android APIs may not be altered. In a nutshell, the CDD exists to remove ambiguities around what’s required of an Android device.
      Of course, none of that overcomes the simple reality of human error — bugs. This is where the Compatibility Test Suite comes in. The CTS is a collection of more than 20,000 test cases that check Android device implementations for known issues. Device makers run the CTS on their devices throughout the development process, and use it to identify and fix bugs early. This helps ensure that the builds they finally ship are as bug-free as possible.
      Keeping Up with the Times
      We’ve been operating this compatibility process with our OEM partners for over a year now, and it’s largely responsible for those 60+ device models being interoperable. However no process is ever perfect and no test suite is ever 100% comprehensive, and sometimes bugs get through. What happens then?
      Well, we have great relationships with our OEMs, and like I said, they’re motivated to be compatible. Whenever we hear about a serious bug affecting apps, we report it to our partners, and they typically prepare a bugfix release and get it out to end users. We will also typically add a test case to the CTS to catch that problem for future devices. It’s an ongoing process, but generally our partners are as interested as we are in the user experience of the devices they sell.
      The mobile industry today is “very exciting”, which is code for “changes painfully fast”. We believe that the only way Android will be a success is to keep up with that change, and ultimately drive that change. This means that over time, the CDD will also change. We’ll add new text to handle problem cases we encounter, and the actual requirements will change to accommodate the innovations happening in the field. For example, in the 2.1/Eclair CDD, we tweaked the CDD slightly to make telephony optional, which allows Android to ship compatibly on non-phone handheld devices. Whenever we do this, of course, we’ll make corresponding changes to the Android APIs and Android Market to make sure that your apps are protected from ill effects.
      On a somewhat related note, a lot of ink has been spilled on the fact that there are multiple versions of Android out there in users’ hands at the same time. While it’s true that devices without the latest software can’t run some of the latest apps, Android is 100% forward compatible — apps written properly for older versions also run on the newest versions. The choice is in app developers’ hands as to whether they want to live on the bleeding edge for the flashiest features, or stay on older versions for the largest possible audience. And in the long term, as the mobile industry gets more accustomed to the idea of upgradeable phone software, more and more devices will be be upgraded.
      What It Means for You
      All that is great — but what does it mean for developers? Well, we put together a page in the SDK Documentation to explain this, so you should take a look there. But really it boils down to this:
      1. As a developer, you simply decide what features your app requires, and list them in your app’s AndroidManifest.xml.

      2. The Android compatibility program ensures that only compatible devices have access to Android Market.

      3. Android Market makes sure your app is only visible to those devices where it will run correctly, by filtering your app from devices which don’t have the features you listed.

      That’s all!
      There almost certainly will be devices that have access to Android Market that probably weren’t quite what you had in mind when you wrote your app. But this is a very good thing — it increases the size of the potential audience for your app. As long as you accurately list your app’s requirements, we’ll do the rest and make sure that your app won’t be accessible to a device where it won’t run properly. After all, we’re app developers ourselves, and we know how painful it is to deal with users upset about an app not working on a device it wasn’t designed for.
      Now, that’s not to say that we think our current solution is perfect — no solution is. But we’re continuously working on improvements to the SDK tools and Android Market to make your life as an Android developer even easier. Keep an eye on this blog and on the Android Market itself for the latest info.
      Thanks for reading, and happy coding!

      image

      Android Compatibility Downloads [page created on May 19, 2010; content excerpted on Aug 15, 2013]

      Thanks for your interest in Android Compatibility! The links below allow you to access the key documents and information.

      Thanks for your interest in Android Compatibility! The links below allow you to access the key documents and information.

      Android 4.3


      Android 4.3 is the release of the development milestone code-named Jelly Bean-MR2 [July 24, 2013]. Source code for Android 4.3 is found in the ‘android-4.3_r1’ branch in the open-source tree.

      Android 4.2


      Android 4.2 is the release of the development milestone code-named Jelly Bean-MR1 [Oct 29, 2012]. Source code for Android 4.2 is found in the ‘android-4.2.2_r1’ branch in the open-source tree.

      Android 4.1


      Android 4.1.1 is the release of the development milestone code-named Jelly Bean [July 23, 2012]. Source code for Android 4.1.1 is found in the ‘android-4.1.1_r1’ branch in the open-source tree.

      Android 4.0.3


      Android 4.0.3 is the release of the development milestone code-named Ice Cream Sandwich [Dec 16, 2011]. Android 4.0.3 is the current version of Android. Source code for Android 4.0.3 is found in the ‘android-4.0.3_r1’ branch in the open-source tree.

      Android 2.3


      Android 2.3 is the release of the development milestone code-named Gingerbread [Dec 6, 2010]. Source code for Android 2.3 is found in the ‘gingerbread’ branch in the open-source tree.

      Android 2.2


      Android 2.2 is the release of the development milestone code-named FroYo [May 20, 2010]. Source code for Android 2.2 is found in the ‘froyo’ branch in the open-source tree.

      Android 2.1


      Android 2.1 is the release of the development milestone code-named Eclair [Jan 12, 2010]. Source code for Android 2.1 is found in the ‘eclair’ branch in the open-source tree. Note that for technical reasons, there is no compatibility program for Android 2.0 or 2.0.1, and new devices must use Android 2.1.

      Android 1.6


      Android 1.6 was the release of the development milestone code-named Donut [Sept 15, 2009]. Android 1.6 was obsoleted by Android 2.1. Source code for Android 1.6 is found in the ‘donut’ branch in the open-source tree.

      Compatibility Test Suite Manual


      The CTS user manual is applicable to any CTS version, but CTS 2.1 R2 and beyond require additional steps to run the accessibility tests.

      CTS Media Files


      These media files are required for the CTS media stress tests.

      Older Android Versions


      There is no Compatibility Program for older versions of Android, such as Android 1.5 (known in development as Cupcake). New devices intended to be Android compatible must ship with Android 1.6 or later.

      How the device play will unfold in the new Microsoft organization?

      After the Microsoft reorg for delivering/supporting high-value experiences/activities the Devices and Studios Engineering Group lead by Julie Larson-Green will have undoubtable the far biggest challenge of all hardware development and supply chain from the smallest to the largest devices Microsoft builds. What I found below is that the conceptual structure developed by Microsoft might have much greater chance of success in general, and Julie Larson-Green is much better in meeting that challenge, in particular, than what I thought previously about her.


      In Steve Ballmer and Microsoft Senior Leadership Team: One Microsoft Conference Call [Microsoft News Center, July 11, 2013] the internal part of the challenge was briefly described as:

      ADRIANNE JEFFRIES, The Verge: Hi, thanks so much. My question is, Steve, with Julie and Terry leading separate software and hardware teams, how do you feel you can bring devices to the market in a way that Apple and other competitors do? Will they work closely enough and collaboratively enough to compete with Apple?
      JULIE LARSON-GREEN: I think it’s a perfect way for us to approach it. Terry [Myerson leading the Operating Systems Engineering Group] and I have worked together for a long time. We both have worked on the operating system side. I’ve worked on the hardware side [as well since joined the Windows division in H2 2006 as CVP of program management for the Windows Experience], and it’s a good blending of our skills and our teams to deliver things together.

      So the structure that we’re putting in place for the whole company is about working across the different disciplines and having product champions.

      So Terry and I will be working to lead delivery to market of our first-party and third-party devices.
      STEVE BALLMER: Yes, and maybe just also have Tony Bates [leading Business Development and Evangelism Group with dotted line management of the OEM business in the COO/SMSG] add a little bit. Tony is going to have a critical role running business development evangelism, our role with our hardware innovation partners, our OEMs.
      TONY BATES: Yes, I would just add to that. Julie alluded to this — first party, there’s also a third party — and I think having a single interface to our key innovation partners [which is one of the roles of his group], but two bringing together the way we think about offers with our partners is going to be absolutely critical. So when we think about how we work together, I think of going back to one strategy, one team. So we’re all going to be part of that. It’s going to be critical that we have that interface going forward.
      ADRIANNE JEFFRIES: And is Terry there?
      TERRY MYERSON: Yes. I thought Julie and Tony had it very well said. We’ve got innovative ideas coming from our OEM partners, and Julie’s team has some very innovative ideas. And the platform [engineered by his group] needs to span from the PPI whiteboard that Tony talked about to Xbox, to our phone, and beyond. So it’s exciting to have all these hardware partners in the Windows ecosystem, or in the Microsoft ecosystem, and all the innovative ideas and to bring it to market together.


      Regarding the product and high-value scenario champions’ role:

      From: One Microsoft: Company realigns to enable innovation at greater speed, efficiency

      One Strategy, One Microsoft
      We are rallying behind a single strategy as one company — not a collection of divisional strategies. Although we will deliver multiple devices and services to execute and monetize the strategy, the single core strategy will drive us to set shared goals for everything we do. We will see our product line holistically, not as a set of islands. We will allocate resources and build devices and services that provide compelling, integrated experiences across the many screens in our lives, with maximum return to shareholders. All parts of the company will share and contribute to the success of core offerings, like Windows, Windows Phone, Xbox, Surface, Office 365 and our EA offer, Bing, Skype, Dynamics, Azure and our servers. All parts of the company will contribute to activating high-value experiences for our customers.
      We will reshape how we interact with our customers, developers and key innovation partners, delivering a more coherent message and family of product offerings. The evangelism and business development team will drive partners across our integrated strategy and its execution. Our marketing, advertising and all our customer interaction will be designed to reflect one company with integrated approaches to our consumer and business marketplaces.
      How we organize our engineering efforts will also change to reflect this strategy. We will pull together disparate engineering efforts today into a coherent set of our high-value activities. This will enable us to deliver the most capability — and be most efficient in development and operations — with the greatest coherence to all our key customers. We will plan across the company, so we can better deliver compelling integrated devices and services for the high-value experiences and core technologies around which we organize. This new planning approach will look at both the short-term deliverables and long-term initiatives needed to meet the shipment cadences of both Microsoft and third-party devices and our services.
      How We Work
      The final piece of the puzzle is how we work together and what characteristics this new Microsoft must embody. There is a process element and a culture element to discuss.
      Process wise, each major initiative of the company (product or high-value scenario) will have a team that spans groups to ensure we succeed against our goals. Our strategy will drive what initiatives we agree and commit to at my staff meetings. Most disciplines and product groups will have a core that delivers key technology or services and then a piece that lines up with the initiatives. Each major initiative will have a champion who will be a direct report to me or one of my direct reports. The champion will organize to drive a cross-company team for success, but my whole staff will have commitment to the initiative’s success. We will also have outgrowths on those major initiatives that may involve only a single product group. Certainly, succeeding with mobile devices, Windows, Office 365 and Azure will be foundational. Xbox and Bing will also be key future contributors to financial success. Our focus on high-value activities serious fun, meetings, tasks, research, information assurance and IT/Dev workloads — also will get top-level championship.
      Culturally, our core values don’t change, but how we express them and act day to day must evolve so we work together to win. The keys are the following:
      Nimble
      In a world of continuous services, the timeframe for product releases, customer interaction and competitive response is dramatically shorter. As a company, we need to make the right decisions, and make them more quickly, balancing all the customer and business imperatives. Each employee must be able to solve problems more quickly and with more real-time data than in the past.
      Communicative
      In the new, rapid-turn world, we need to communicate in ways that don’t just exchange information but drive agility, action, ownership and accountability.
      Collaborative
      Collaborative doesn’t just mean “easy to get along with.” Collaboration means the ability to coordinate effectively, within and among teams, to get results, build better products faster, and drive customer and shareholder value.
      Decisive
      As a global company with literally billions of diverse customers in an accelerating business environment, we must have a clear strategic direction but also empower employees closest to the customer to make decisions in service of the larger mission. This is tricky in a big company, but it is the key to higher levels of productivity, growth and customer satisfaction.
      Motivated
      In our industry, every day brings more challenges and more opportunities than the day before. But we have a unique chance to make the lives of billions of people better in fundamental ways. This should inspire all of us — those who love making products and services, those who love engaging with customers, and those who love planning and running our company in the most effective way possible. We want people who get up each morning excited to make Microsoft better — that’s how we come closer to fulfilling the potential of all people around the globe.
      Our leadership team has discussed these cultural aspects a lot and is committed. In my own staff meetings, we are modeling these new characteristics yet also find ourselves occasionally slipping back. One strategy, united together, with great communication, decisiveness and positive energy is the only way to fly.

      From Steve Ballmer and Microsoft Senior Leadership Team: One Microsoft Conference Call [Microsoft News Center, July 11, 2013]

      In order to execute then on this one Microsoft strategy, we’re organizing by discipline and by engineering area.
      Of course, at the end of the day, we have to deliver great products, a great family of devices and services and experiences that help people realize high-value activities.
      So we will have teams that function across the company and across engineering areas to deliver on a high-value experience or device type like Windows, which literally has engineering content already today from our entire company, and involvement from a variety of innovation partners.
      So we have the notion today that teams work across the company. That’s fundamental. But we’ll formalize, we’ll organize by discipline, and we’ll have product champions who bring together our cross-company teams to deliver our core products and high-value scenarios.

      RICHARD WATERS, Financial Times: Thank you. Hello. Does this mean that senior managers won’t have direct profit/loss account responsibility that they might have had before? And, if so, how are you going to hold people accountable, and what kind of measures are you going to use; what kind of incentives and measures are actually going to make this new senior management team work?
      STEVE BALLMER: Suffice it to say, the level of accountability we all feel for the success of the company rises when we all have to look at the company’s integrated profitability. I’ll let Amy talk a little bit about sort of the concepts. I don’t know that we’ll go into the specifics, but the concepts in terms of how we’re thinking. And there are pieces, obviously, that will have to have attention.
      When it comes time to how we’re doing with our consulting business, which is a multibillion dollar business that doesn’t get discussed much, I think we’re all pretty clear. Kevin is on point. He thinks about it. He lives it. He eats it. He breathes it. He sleeps it every day. And I sleep well knowing that. There will be pieces, but I think the problem we’ve had in a sense — not the problem, but the opportunity we have — is if you subdivide the thing into too fine a set of parts you don’t think about your R&D investments as a general corporate resource that should be repurposed and used very broadly. It’s my resources, my business, and so this notion even from a P&L and resourcing perspective of getting to a one Microsoft strategy is very important, and yet we need to have strong financial accountability, and maybe Amy can talk about that.
      AMY HOOD: Yes, I would not say that   I wouldn’t necessarily associate this new org chart to any reduction in accountability from a financial perspective. I think we have always thought about personal accountability around this table to product success. And I think that will not change in the new organizational structure. Steve’s used words like that already. I think whether we call it accountability or a P&L or financial accountability, it will still remain just as it has in the past.


      In such a setup Julie Larson-Green’s group will have an absolutely critical place to succeed with Microsoft powered or pure Microsoft devices on the market. Would Larsen-Green up to that task? What follows below is all the necessary evidence to judge for yourself:

      Interview: Windows President Julie Larson-Green [ABC News, Nov 13, 2012]

      ABC News sits down with the woman now in charge of Microsoft Windows.

      From Operating Segments of the 2012 [FY12] Annual Report:

      Windows & Windows Live Division (“Windows Division”) develops and markets PC operating systems, related software and online services, and PC hardware products. … approximately 75% of total Windows Division revenue comes from Windows operating system software purchased by original equipment manufacturers (“OEMs”), which they pre-install on equipment they sell. In addition to PC market volume changes …
      Principal Products and Services:  Windows 7 operating system; Windows Live suite of applications and web services; and PC hardware products. …

      From Note 21 – Segment Information and Geographic Data of the Notes to Financial Statements of the 2012 Annual Report:

      (In millions) FY12 FY11 FY10
      Revenue: $ 18,818 $ 18,787 $ 18,789
      Operating Income: $ 11,908 $ 11,971 $ 12,193

      Windows 8 Charms Developers with New Touch Experiences [WindowsVideos YouTube channel, Sept 13, 2011]

      Julie Larson-Green, Corporate Vice President Windows Experience at Microsoft, unveiled a fast and fluid new user interface for the upcoming Windows 8 at the company’s Build conference earlier today in Anaheim. Larson-Green showcased how Windows 8 is built for touch by demoing gestures such as swipe left, right, top and bottom as well as new features called charms such as search, share, start, devices, and settings.

      More to view from Julie Larson-Green: Microsoft Reimagines Windows, Presents Windows 8 Developer Preview [WindowsVideos YouTube channel, Sept 13, 2011]

      Interview with Julie Larson-Green about Office 2007 and Windows 7 [BryZad YouTube channel, Nov 21, 2009]

      D6 Conference Windows 7 Multi Touch Keynote Demo [AllTingsD, May 28, 2008]

      This is the D6 (All Things Digital) Conference Windows 7 Multi Touch Demo shown by Julie Larson Green after the Bill Gates and Steve Ballmer Chat with Walt Mossberg and Kara Swisher.

      Julie Larson-Green [Microsoft TCN –Awards and Recognitions, Feb 28, 2010]

      2008 Outstanding Technical Leadership
      In revamping the interface of Microsoft Office 2007, Larson-Green effected a paradigm shift in one of the company’s most successful products.


      “At first, no one wanted to change Office dramatically,” says Julie Larson-Green, who was tasked with overseeing a reimagining of the product’s end-user interaction and overall experience in the fall of 2003. Larson-Green’s leadership of Microsoft Office 2007’s redesign, the most radical revamp in the product’s history, required immense courage and conviction, to which this award attests.

      A specialist in user-interface design, Larson-Green began working with Office in 1997, when she program-managed FrontPage. She subsequently helmed UI design for Office XP and Office 2003, which had evolved into a large organization of carefully negotiated compromises among the application suite’s various programs. Although Office’s great success was based on customer familiarity, the Customer Experience Improvement Program was indicating that users, while basically happy with the product, were increasingly either unaware of (possibly redundant) functions among Office’s different programs or frustrated by the amount of training necessary to use an astonishingly complex set of commands, dialogs, and interaction modes.
      After deciding that Office needed to be made easier to use, Larson-Green’s team arrived at the elegant solution of the browsable Ribbon (or Office Fluent user interface) and its contextual cousins that united the product’s common capabilities and ease of experimentation. “The breakthrough,” Larson-Green says, “arrived with contextualizing the user interface and realizing that all of the product’s features didn’t have to be present all the time.”
      SELLING THE REDESIGN
      As development of Office 2007 proceeded, Larson-Green was confronted with the equally formidable task of selling the redesign across Office’s various programs. “Our biggest challenge,” she says, “was convincing people that we had an idea that would work.” Heavily invested in the earlier version, the Word, Excel, Outlook, and other organizations were initially reluctant to relegate control to an umbrella design team. Even more significant, Larson-Green had decided not to compromise the integrity of Office 2007 with the safety net of a “classic mode.”
      It’s difficult to change the direction of a large organization at the best of times. It’s even more difficult when the goal is still incomplete. Larson-Green’s ability to argue her vision without necessarily being able to address myriad objections in detail is a remarkable trait in a data-driven culture such as Microsoft’s. One by one, however, the suite’s principals bought into the design as it was being tested and fleshed out.
      Office 2007 shipped to nearly universal critical acclaim in January 2007, and Larson-Green was promoted to corporate vice president of program management for the Windows Experience. As with Office 2007, she plans to identify and solve customer problems, which will in turn drive a new design and its subsequent engineering. “In the old world,” she notes, “coding would start and design would kind of evolve with the coding.”
      COLLABORATIVE EFFORTS
      Flattered by her nomination for the Outstanding Technical Leadership Award, Larson-Green admits to shock at winning. “I was very pleased,” she says, “but also kind of embarrassed. I may have been the ringleader, but I couldn’t have done it without a lot of help from a lot of people.” She cites principal Office User Experience Team Program Manager Jensen Harris, Product Design Manager Brad Weed, General Manager Dave Barthol, and Test Manager Sean Adridge as key collaborators.
      As for the prize, Larson-Green will treat its dispensation as a family affair. “Unless we all agree on one, we’re going to split the award and each pick a charity,” she says. “My seven-year-old son has already decided he wants to do something with animals. My fifteen-year-old daughter wants to do something with children. And my economist husband is doing all the research on how much money goes to programs versus administration.”

      The Ribbon in Microsoft Office 2007 New Features & Upgrades [mydigitalworks YouTube channel, March 18, 2008]

      From Julie Larson Green BIO [Microsoft, Oct 25, 2012]

      Larson-Green joined Microsoft in 1993 and has focused on technical design and development throughout her career. As a program manager in Development Tools and Languages, she was instrumental in several releases of Visual C++ for 32-bit operating systems and led the development of Microsoft’s first customizable integrated development environment for Windows. Moving to the Windows team, she was responsible for the Internet Explorer 3.0 and Internet Explorer 4.0 user experiences, including features related to the Web-integrated Windows desktop.
      Continuing her focus on end-user software, Larson-Green joined the Office team in 1997 and led program management for Microsoft SharePoint and Microsoft FrontPage, including the early work in information worker servers. More recently, she has been responsible for leading the user interface design for Microsoft Office XP, Microsoft Office 2003 and the 2007 Microsoft Office system, which was lauded for its innovative reinvention of the user experience for productivity software.
      Before joining Microsoft, Larson-Green was a senior development engineer at a Seattle-based company [Aldus] that created leading desktop publishing software. She has a master’s degree in software engineering from Seattle University and a bachelor’s degree in business administration from Western Washington University. A native of Washington state, she lives there with her husband, who is a university professor, and her two children.

      From The Rise of Julie Larson-Green, the Heir Apparent at Microsoft [Wired, July 11, 2013]

      Today’s promotion is just the latest leap for Larson-Green. Most recently, she replaced her longtime boss and mentor, Steven Sinofsky, to become engineering head of Windows this past November, jumping two rungs up the ladder. Unlike the notoriously prickly Sinofsky, Larson-Green is known for her communication skills and ability to work well with others, uniting people, including those outside her own purview, around a common goal.
      But if you step back a bit, her biography has been a story of tenacity and persistence in pursuit of a closely-held personal mission to reshape how the world uses computers, according to various press reports, public appearances by Larson-Green, and Microsoft in-house media.
      [When applying for a Microsoft position in 1993, being a development lead in Aldus] Larson-Green found herself in the potentially embarrassing situation of giving a frank assessment of the weaknesses and strengths of software code compilers made by Microsoft, along with those made by Microsoft rival Borland, to a room that turned out to be dotted with Microsoft staffers. But the Microsofties were impressed, and soon roped Larson-Green into a gig helping to oversee the development of Microsoft’s Visual C++ — just the sort of software development tool she had critiqued.
      It’s hard not to wonder whether Larson-Green will end up replacing a controversial boss once again, if and when Ballmer leaves the company. The longtime Microsoft sales executive has been rightly criticized for allowing once-catatonic rival Apple to surpass Microsoft in driving the growth of personal computing, first through music players and now via smartphones and tablets.
      And it’s interesting that when asked about replacing Ballmer at Wired’s business conference this past May (see video below), Larson-Green was uncharacteristically blunt. “I wouldn’t rule it out, but I’m not in a hurry,” Larson Green said. “Give me a year and ask me again.”
      [you can reach the video here]

      From Bodyslams at Microsoft Prepared Larson-Green for Overhaul [Bloomberg, July 12, 2013]

      Julie Larson-Green body-slammed a 6-foot-6 colleague who was blocking her exit one day in 2001 when the largest earthquake to hit Washington state in a half century rattled her office.
      “When I have a direction I want to go, it doesn’t matter who’s in my way,” said Larson-Green, 51, who started at Microsoft 20 years ago and is the company’s highest-ranking female engineering executive.
      Jensen Harris, the Microsoft software designer who Larson-Green shoved out of the way during the 2001 earthquake — even though she’s about a foot shorter than he is — said she makes quick work of any obstacle. The temblor “was my first experience with Julie,” said Harris, who has worked for her for the past 10 years overhauling Office and Windows. “Julie has this immediate ability to cut through things.”
      Rene Haas, vice president and general manager of computing products at Nvidia Corp. (NVDA), which makes the chip for one of the Surface tablet’s two models, said while Larson-Green is capable, “It’s not a small task for anybody.”
      Maria Klawe, a Microsoft board member and president of Harvey Mudd College, said Larson-Green will do fine. “Software-hardware integration is one of the really exciting things going on in the world right now and you really need people who can cross that boundary,” said Klawe.
      Ballmer praised Larson-Green’s ability to play well with others, a skill he said was critical to Microsoft’s future success.
      Larson-Green put that skill into practice last fall when she convened design and program management executives from various products and plied them with pricey wine. Then she pitched teams like those overseeing the Bing search engine on putting their other priorities on hold to build for Windows.
      With a 15-minute conversation, she won over Derrick Connell, a Bing vice president who had never met her before. He gave Larson-Green 20 percent of his staff for six months to build the new search app in Windows 8.1. It was a big project on a short time frame.
      “I trust that you will do it,” Connell said she told him. “We’ve worked harder to make sure we delivered on that trust.”
      Microsoft will now have to move even faster and get things right the first time, Larson-Green said. She said she “hates that stereotype” that has trailed Microsoft for decades — that the company only gets it right on version 3.0.
      “You really only get to sell something one time,” she said. “We shouldn’t do it unless we think it’s great.”


      Then the functionally separate COO/SMSG under Kevin Turner will play a crucial role in the devices success, and not only because of its internal OEM part. Here is the background information on that functional organization in order to assess its importance for yourself:

      Sales, Marketing and Services Group (SMSG): – SMSG employs more than 45,000 people and is responsible for Microsoft sales, marketing, and service initiatives; customer and partner programs; and product support and consulting services worldwide [2009]
      SMSG is one of the core groups at Microsoft and stands for “Sales, Marketing, Services, IT & Operations Group”. Shortened you can get Sales Marketing and Services Group (IT & Operations are actually part of the Services division). [2011]
      As Microsoft’s chief operating officer (COO), Kevin Turner leads the company’s global sales, marketing and services organization of more than 47,000 employees in more than 190 countries. Under his leadership, the sales and marketing group delivered more than $77 billion in revenue in fiscal 2012. Turner oversees worldwide sales, field marketing, services, support and partner channels as well Microsoft Stores and corporate support functions including Information Technology, Worldwide Licensing & Pricing and [Commercial] Operations. The sales and marketing organization is focused on delivering Microsoft’s family of devices and services to customers and partners all over the world. [2013]

      According to [Microsoft] Worldwide Marketing & Operations as of July 14, 2013: How exciting would it be to have a global view of the largest software company in the world, and help optimize go-to-market strategy and operations execution? The WW M&O organization does just that by integrating business, marketing, and operational leadership globally. We combine our consumer and commercial marketing into a single organization, and serve as the center of gravity for subsidiary marketing and operations. We align our corporate assets and talent to spark innovation, drive growth, win share and improve the customer and partner experience.

      According to Sales Jobs at Microsoft as of July 14, 2013, with added overall/marketing descriptions when available:

      • Microsoft Enterprise [and] Partner Group (EPG), Sales: Our enterprise customers call our Worldwide Enterprise and Partner Group their trusted advisors. We help these customers strengthen their own customer relationships, lower their costs, and build a strategic advantage.
      • Microsoft Enterprise Services, Sales: We solve problems. What could be better than helping a customer discover a technology or service that solves a pressing business problem? Or that makes a life easier, richer, or more rewarding? Those are a winning scenarios for everyone—for the customer you satisfy, for our company, and for you—the person who solves the problem and makes the sale. That’s Enterprise Services Sales at Microsoft.
      • Microsoft Enterprise Services, Overall: We are the consulting and enterprise support division of Microsoft. We help businesses around the world get a maximized return on their investment in Microsoft products and technologies. This means not only helping with deploying and optimizing IT, but also helping businesses move forward with IT initiatives that deliver the most business value. We have a global team of more than 9,720 professionals in 88 countries, we help a large number of customers worldwide achieve their business objectives each year. Why do so many businesses and individuals trust us to help them save money and improve their profitability? Because we are the experts at accelerating the adoption and productive use of Microsoft products and technologies. Our goal is to empower our customers to succeed. We help our customers get the most out of existing IT assets, saving them money and delivering real business results. We are committed to the transfer of knowledge so that our customers can drive the success of projects through best practices, intellectual property, and key insights from thousands of Microsoft Services engagements worldwide. When it comes to support, we never forget that our customers’ business and their success comes first.
      • Microsoft Original Equipment Manufacturer (OEM), Sales: We solve problems and engage with strategic Original Equipment Manufacturers (OEM) to identify and drive efficiencies, best practices, product improvements and consumer loyalty.
      • Microsoft Original Equipment Manufacturers (OEM), Overall: Tablets, Smartphones, Laptops, Netbooks, Desktops, Smart TVs…the device business is exciting, fast-paced & rapidly changing. We help Microsoft partners to design & sell the latest hardware solutions featuring Win7, Win8, Windows Phone, Server, Office & Bing. If you’re passionate about impacting the global ecosystem of partners, and influencing the experience on the 100’s of millions of devices that ship every year, then this is the team for you. Check out exciting opportunities in engineering, marketing, business development and policy.
      • Microsoft Public Sector, Sales1: The Worldwide Public Sector team focuses on truly partnering with customers and partners in Government, Health and Education industries in new and innovative ways. This effort includes not only working on projects and programs important to them, but also staying focused on establishing Framework Agreements that are all-encompassing.
      • Microsoft Public Sector, Sales2: For more than 30 years Microsoft has provided technology solutions for Public Sector organizations globally. Microsoft, along with our partner ecosystem, addresses the most complex, mission-critical technology issues for the government (federal, state and local), education (K-12 and universities) and healthcare (hospitals, physicians’ offices and other Health & Life Sciences organizations). The global Public Sector has made huge investments in our products to create practical, cost-effective solutions. 
      • Microsoft Small and Midmarket Solutions & Partners (SMSP / SMS&P), Sales: Our Small & Mid-market Solutions and Partners team ensures that we and our ecosystem of partners deliver technology solutions that meet the unique needs of small and medium businesses and home consumers.
      • Microsoft Small and Midmarket Solutions & Partners (SMSP / SMS&P), Overall: Small & Mid-market Solutions and Partners works with our ecosystem of partners, including system integrators, resellers, distributors, hosters, managed service providers and readiness partners, to deliver technology solutions that meet the unique needs of our customers. The SMS&P team is responsible for selling the broad spectrum of Microsoft products and cloud services, an exciting growth area for both Microsoft.
      • Microsoft Worldwide Licensing and Pricing (WWLP), Sales and Overall: World Wide Licensing and Pricing Group (WWLP) is accountable for leading and orchestrating the business groups, segments and field in global development and implementation of licensing business models that make it easy for customers to acquire, use, and manage Volume Licensing products while maximizing synergy among all business groups across Microsoft.
      • Microsoft Communications Sector, Sales: The Communications Sector is responsible for driving the sales and marketing of Microsoft services and innovative software-based solutions to telecommunications, hosting, media and entertainment companies.
      • Microsoft Consumer & Online (C&O), Sales = Marketing: Each day, more people are spending more time online—always connected, using multiple devices. The goal of Consumer & Online (C&O) is to build consumer loyalty and enable a seamless consumer experience across Windows, mobile devices, and online properties. We couldn’t do this without close cooperation of a broad network of retail and online partners, PC and device manufacturers, advertisers, and publishers. You’ll find all kinds of talent in C&O: content development, marketing, advertising sales, business development, operations, and technical. We offer world-class advertising sales, consumer marketing, and creative services to our partners and advertisers. We help them build consumer loyalty by targeting their unique styles and needs. Our consumer marketing team is also responsible for evangelizing the breadth and value of Microsoft’s consumer offerings including Windows, Windows Mobile, MSN, Windows Live (which includes Hotmail and Messenger), Bing, and other advertising-supported services. Our business is to help consumers experience a “Life without Walls,” and we hire outstanding people to do so.

      Microsoft reorg for delivering/supporting high-value experiences/activities

      Too elevated and abstract formulation? Not at all, as just 3 days ago we’ve seen a really great example of such an experience/activity at the WPC 2013:
      Power BI Demo [msPartner YouTube channel, July 8, 2013]

      Even the title of the post reporting on the WPC 2013 was Microsoft partners empowered with ‘cloud first’, high-value and next-gen experiences for big data, enterprise social, and mobility on wide variety of Windows devices and Windows Server + Windows Azure + Visual Studio as the platform [‘Experiencing the Cloud’, July 10, 2013]

      Still find too elevated and abstract the high-value experiences/activities formulation now put into the center of what Microsoft does? Watch this Nokia’s Lumia 1020 event recap in 5 minutes [TheVerge YouTube channel, July 11, 2013] video from Nokia showing how a major innovation partner could join Microsoft in all that (in this case with incredible camera experience):

      Need to catch up on Nokia’s Lumia 1020 event? We’ve got you covered with this 5-minute recap!

      It is not by chance that the Lumia 1020 event was synchonized with Microsoft reorg announcement of July 11.

      Have doubts how such high-value experiences/activities could be presented to everyday customers? Watch this video:

      See how the Dell XPS 10 with Windows RT stacks up against the iPad. Check out more at http://windows.com/compare

      This is a month-old ad for Dell Tablet vs. iPad [WindowsVideos YouTube channel, June 13, 2013] showing how much it is possible, and more importantly it is possible exactly because of such value focus:

      Now it is time to show the scope of such high values Microsoft found it could and should focus on. In Transforming Our Company [Microsoft memo, July 11, 2013] the following high-value activities based on devices and services delivery were defined:

      Reinventing expression and documents. People love and need to express themselves in new ways. Documents are going from being printed to being experienced. There are many high-value needs for personal creative expression — some just for fun, others at work or at school. We will reinvent the tools and form of expressing oneself (and expressing things as a group) from paper and slides to online. We will ensure that the tools handle multimedia (photos, videos, text, charts and slides) in an integrated way and natively online. These documents/websites will be easily sharable and easily included in meetings. They will offer complex options such as imbedded logic and yet be easy to author, search and view. These documents will be readable from a browser, but the experience will be infinitely better if read, annotated or presented with our tools.
      Next-generation decision-making and task completion. Our machine learning infrastructure will understand people’s needs and what is available in the world, and will provide information and assistance. We will be great at anticipating needs in people’s daily routines and providing insight and assistance when they need it. When it comes to life’s most important tasks and events, we will pay extra attention. The research done, the data collected and analyzed, the meetings and discussions had, and the money spent are all amplified for people during life’s big moments. We will provide the tools people need to capture their own data and organize and analyze it in conjunction with the massive amount of data available over the Web. Bing, Excel and our InfoNav innovations are all important here. Decision-making and tasks mean different things in personal versus professional lives, yet they are important in both places.
      Social communication (meetings, events, gathering, sharing and communicating). Social communications are time-intensive, high-value scenarios that are ripe for digital re-imagination. Such innovation will include new ways to participate in work meetings, PTA and nonprofit activities, family and social gatherings, and more. We can reimagine email and other communication vehicles as the lines between these vehicles grow fuzzy, and the amount of people’s digital or digitally assisted interaction continues to grow. We can create new ways to interact through hardware, software and new services. Next-gen documents and expression are an important part of online social communications. We will not focus on becoming another social network for people to participate in casually, though some may use these products and services that way.
      Serious fun. This expression may sound like an oxymoron, yet it encapsulates an important point of differentiation for us. There are many things people do for light fun, for example play solitaire, spend three minutes on a word game or surf the TV. Although we will enable these activities effectively, our biggest opportunity is in creating the fun people feel most intensely, such as playing a game that lasts hours and takes real concentration, or immersing them in live events and entertainment (including sports, concerts, education and fitness) while allowing interactive participation. Interactivity takes engagement and makes things serious; it really requires differentiated hardware, apps and services. People want to participate at home and on the go, and in gatherings with others. We see a unique opportunity to make experiencing events with others more exciting with interactivity. We also see opportunity in fitness and health because, for many, this is serious fun much more than it is a task.

      The rationale behind is best represented by following excerpts from:
      [1] One Microsoft: Company realigns to enable innovation at greater speed, efficiency
      [2] Transforming Our Company

      [2] we realized our strengths are in high-value activities, powering devices and enterprise services.

      [2] The bedrock of our new strategy is innovation in deep, rich, high-value experiences and activities. It’s the starting point for differentiated devices integrated with services. It’s at the core of how we will inspire ourselves all to do our best work and bring to our customers the very things that will make a difference in their lives.

      [1] We will plan across the company, so we can better deliver compelling integrated devices and services for the high-value experiences and core technologies around which we organize. This new planning approach will look at both the short-term deliverables and long-term initiatives needed to meet the shipment cadences of both Microsoft and third-party devices and our services.

      [1] services core technologies in productivity, communication, search and other information categories [within Applications and Services Engineering Group]

      [1] We will see our product line holistically, not as a set of islands. We will allocate resources and build devices and services that provide compelling, integrated experiences across the many screens in our lives, with maximum return to shareholders. All parts of the company will share and contribute to the success of core offerings, like Windows, Windows Phone, Xbox, Surface, Office 365 and our EA offer, Bing, Skype, Dynamics, Azure and our servers. All parts of the company will contribute to activating high-value experiences for our customers.

      [1] We will pull together disparate engineering efforts today into a coherent set of our high-value activities.

      [1] Our focus on high-value activitiesserious fun, meetings, tasks, research, information assurance and IT/Dev workloads — also will get top-level championship.

      [2] people also turn to technology for more important tasks in their lives — and we will focus our energies on creating new, memorable and even extraordinary experiences across our family of devices and services. Think of the student stuck on that term paper looking to display all his creativity in ways that will get him an A+; the family that’s getting together for a reunion and wants the delightful memories to last forever online; the gamer who is taking his fantasy team to the playoffs; or any of us who could be faced with a tough medical decision and needs to plan care and finances.

      Such high-value activities include the full breadth and depth of areas like personal expression, decision-making and tasks, social communication, and serious fun — and we have both the drive and the capacity to reinvent these experiences for people across the globe.

      [2] Our devices must support the same high-value activities in ways that are meaningful across different device types.

      [2] We will be on a new path centered around delivering high-value activities on a family of devices with integrated services.

      [2] We will engage enterprise on all sides — investing in more high-value activities for enterprise users to do their jobs; empowering people to be productive independent of their enterprise; and building new and innovative solutions for IT professionals and developers.

      [2] Building upon Windows, Xbox and our growing suite of consumer and enterprise services, we will design, create and deliver through us and through third parties a complete family of Windows-powered devices — devices that can help people just as much in their work life as they do after hours. Devices that help people do more and play harder.

      [1]  The evangelism and business development team will drive partners across our integrated strategy and its execution.

      [1] Our marketing, advertising and all our customer interaction will be designed to reflect one company with integrated approaches to our consumer and business marketplaces.

      [1] As devices become further integrated into everyday life, we will have to create new and extraordinary experiences for our customers on these devices. We are going to focus on completely reinventing experiences like creating or viewing a creative document and what it means to communicate socially at home or in meetings at work. We are going to immerse people in deep entertainment experiences that let them have serious fun in ways so intense and delightful that they will blur the line between reality and fantasy. And as we develop these new experiences, we will also support our developers with the simplest ways to develop apps or cloud services and integrate with our products. We will help businesses that find themselves in a new world of ever-mounting information to manage that information through greater enterprise information assurance. We will make these high-value activities priorities in our strategy.

      Media completely missed the above essence of Microsoft reorg, as quite well evidenced even with the Microsoft’s New Management: Too Little, Too Late? [Bloomberg YouTube channel, July 11, 2013] video

      July 11 (Bloomberg) — Microsoft, playing catch-up in mobile computing, is reorganizing into fewer units and shuffling senior management roles to speed development of hardware and Web-based services. Paul Kedrosky speaks with Sara Eisen on Bloomberg Television’s “Market Makers.” (Source: Bloomberg)

      from such a prestigous source. Absolutely amazing how much they miss the whole point of this reorg.

      Whether you come from the understanding of the overall change of attitude towards a complete high-value focus, or you see this as a kind of catch-up play in terms of the devices and services approach announced a year ago, you will arrive at talking about the following functional organization as per [2] which is replacing the previous divisional organization:

      Business Development and Evangelism Group. Tony Bates will focus on key partnerships especially our innovation partners (OEMs, silicon vendors, key developers, Yahoo, Nokia, etc.) and our broad work on evangelism and developer outreach. DPE, Corporate Strategy and the business development efforts formerly in the BGs will become part of this new group. OEM will remain in SMSG with Kevin Turner with a dotted line to Tony who will work closely with Nick Parker on key OEM relationships.
      Operating Systems Engineering Group. Terry Myerson will lead this group, and it will span all our OS work for console, to mobile device, to PC, to back-end systems. The core cloud services for the operating system will be in this group.
      Devices and Studios Engineering Group. Julie Larson-Green will lead this group and will have all hardware development and supply chain from the smallest to the largest devices we build. Julie will also take responsibility for our studios experiences including all games, music, video and other entertainment.
      Applications and Services Engineering Group. Qi Lu will lead broad applications and services core technologies in productivity, communication, search and other information categories.
      Cloud and Enterprise Engineering Group. Satya Nadella will lead development of our back-end technologies like datacenter, database and our specific technologies for enterprise IT scenarios and development tools. He will lead datacenter development, construction and operation.
       
      Dynamics. Kirill Tatarinov will continue to run Dynamics as is, but his product leaders will dotted line report to Qi Lu, his marketing leader will dotted line report to Tami Reller and his sales leader will dotted line report to the COO group.
      Advanced Strategy and Research Group. Eric Rudder will lead Research, Trustworthy Computing, teams focused on the intersection of technology and policy, and will drive our cross-company looks at key new technology trends.
      COO. Kevin Turner will continue leading our worldwide sales, field marketing, services, support, and stores as well as IT, licensing and commercial operations.
      Marketing Group. Tami Reller will lead all marketing with the field relationship as is today. Mark Penn will take a broad view of marketing strategy and will lead with Tami the newly centralized advertising and media functions.
      HR Group. Lisa Brummel will lead Human Resources and map her team to the new organization.
      Finance Group. Amy Hood will centralize all product group finance organizations. SMSG finance, which is geographically diffuse, will report to Kevin Turner with a dotted line to Amy.
      Legal and Corporate Affairs Group. Brad Smith will continue as General Counsel with responsibility for the company’s legal and corporate affairs and will map his team to the new organization.

      From Steve Ballmer and Microsoft Senior Leadership Team: One Microsoft Conference Call [Microsoft News Center, July 11, 2013]

      ADRIANNE JEFFRIES, The Verge: Hi, thanks so much. My question is, Steve, with Julie and Terry leading separate software and hardware teams, how do you feel you can bring devices to the market in a way that Apple and other competitors do? Will they work closely enough and collaboratively enough to compete with Apple?

      JULIE LARSON-GREEN: I think it’s a perfect way for us to approach it. Terry and I have worked together for a long time. We both have worked on the operating system side. I’ve worked on the hardware side, and it’s a good blending of our skills and our teams to deliver things together. So the structure that we’re putting in place for the whole company is about working across the different disciplines and having product champions. So Terry and I will be working to lead delivery to market of our first-party and third-party devices.

      STEVE BALLMER: Yes, and maybe just also have Tony Bates add a little bit. Tony is going to have a critical role running business development evangelism, our role with our hardware innovation partners, our OEMs.

      TONY BATES: Yes, I would just add to that. Julie alluded to this — first party, there’s also a third party — and I think having a single interface to our key innovation partners, but two bringing together the way we think about offers with our partners is going to be absolutely critical. So when we think about how we work together, I think of going back to one strategy, one team. So we’re all going to be part of that. It’s going to be critical that we have that interface going forward.

      ADRIANNE JEFFRIES: And is Terry there?

      TERRY MYERSON: Yes. I thought Julie and Tony had it very well said. We’ve got innovative ideas coming from our OEM partners, and Julie’s team has some very innovative ideas. And the platform needs to span from the PPI whiteboard that Tony talked about to Xbox, to our phone, and beyond. So it’s exciting to have all these hardware partners in the Windows ecosystem, or in the Microsoft ecosystem, and all the innovative ideas and to bring it to market together.

      Microsoft partners empowered with ‘cloud first’, high-value and next-gen experiences for big data, enterprise social, and mobility on wide variety of Windows devices and Windows Server + Windows Azure + Visual Studio as the platform

      … even non-Microsoft devices are supported as Android and Apple phones are embraced as well 

      Preliminary information from this same ‘Experiencing the Cloud’ blog:
      Windows Embedded is an enterprise business now, like the whole Windows business, with Handheld and Compact versions to lead in the overall Internet of Things market as well [June 8, 2013]
      Proper Oracle Java, Database and WebLogic support in Windows Azure including pay-per-use licensing via Microsoft + the same Oracle software supported on Microsoft Hyper-V as well [June 25, 2013]
      Windows 8.1: Mind boggling opportunities, finally some appreciation by the media [June 27, 2013]
      Windows Azure becoming an unbeatable offering on the cloud computing market [June 28, 2013] Important note: Samsung was complete missing from device OEM roundup of Day 1 keynote despite of its leadership ATIV Q, ATIV Tab 3 and ATIV One 5 Style devices.  It is not by accident as according to Intel’s tablet challenge: How Israel helped lay the foundations of its Samsung-led fightback [ZDNet, July 9, 2013]:
      Intel, along with Samsung and other companies, are betting that the public is going to go for a new breed of device — two in one devices, which be switched between tablet and laptop mode, running both Android (when separated from the keyboard/base) and Windows 8 Pro (when attached).

      Brief subject summary:

      • industry megatrends:
        – [MS leading the enterprise cloud era] cloud,
        – [MS has unmatched offerings, unmatched insight] big data,
        – [MS solution is woved in, not forced] enterprise social, and
        – [MS has best devices for doers, best tools to manage] mobility
      • Partners going ‘cloud first’ with Windows Azure
      • Microsoft unique point of view: delivering high-value experiences through our software value-added devices and experiences
      • support non-Microsoft devices: embrace Android and Apple phones
      • new user experience design [partner] competency [to be launched in January]
      • Windows 8.1:
        one modern and complete experience across the devices that matter today
        – the best of the modern UI and the best of the desktop UI brought together in a harmonized way
        multitasking on one or any number of screens to increase productivity in a workstation like way
      • Windows 8/8.1 devices:
        – Windows Embedded 8
        – large-format touch, or the all-in-one (also as a desktop replacement)
        – ultimately thin and light ultrabook
        – tablet with touch, and convertible form factors
        – docking tablet (also as a desktop replacement)
        – waterproof tablet
        – tablet with ink/stylus
        – ruggedized tablet
        – “one-handed Windows”
        – thinnest and lightest tablet with ARM
        – phones
        – innovation: in hinge, in screen quality, in combined desktop replacement/home device/flat tablet mode
      • Self-service BI with Power BI for Office 365 Preview: next giant leap via building into Excel and SharePoint data discovery, data navigation, visualization, collaboration, and enterprise features around auditability
      • Application development: sea change with Windows Server + Windows Azure + Visual Studio as the development platform
        – “A platform that is capable of both infrastructure as a service and platform as a services (IaaS + PaaS)”
        – “That means any mission-critical Web application you want to build, any mobile front-end you want to build, where you’re automating a business process with a mobile front-end; any cloud service you want to build, you want to have this rich capability of both infrastructure as a service and a platform as a service”
        – “And you want to be able to deliver that, by the way, in both Windows Azure, as well as on Windows Server. So that symmetry of development runtime is also very important, and that’s what we’re building out.”
        Visual Studio 2013 Preview availability announcement
        SQL Services, or SQL Database Premium Services for Windows Azure announcement: “unique already with the fact that we have a PaaS-based SQL Service”
      • Cloud infrastructure: “No one else in the industry, neither Amazon nor VMware can promise or deliver this level of consistency, this level of mission-critical readiness because of the battle testing of all the diverse set of first-party workloads.”

      image

      From: Jon Roskill: Worldwide Partner Conference 2013 Introduction [Speech transcript, July 8, 2013]

      JON ROSKILL: Now let’s turn our attention and look forward, because while WPC is about celebrating, it’s also about us coming together to build our business plans together for the next year and kick off the fiscal year. That’s what WPC is all about.
      And we’ve made a few changes in WPC, some of which you’ve already noticed as you look at things we’ve done in MPN today, but changes based on your feedback.
      One of the key ones we’ve made is in the keynotes. You guys told us that you needed to have all of the product strategy upfront in order to be able to go and build your business plans over the remaining days. And so we’ve taken the day two keynote and the day one keynotes, and we’ve combined them together into a WPC day one supersession. So that’s what we’re going to do this morning.
      Then you have day two fully open to go and do networking, go to sessions, and build out those business plans.
      And then on day three we’ll come back together here with me, Kevin Turner. And then Wednesday night we will celebrate. And boy, are we going to have an amazing celebration. And by Wednesday night I’m going to be so excited to go crowd surfing with you guys.
      We’ve also made this year ‘s WPC, we’ve built it around a customer-centric notion, customers at the center of WPC. And we’ve done that by basing WPC around these four industry megatrends: mobility, enterprise social, cloud, and big data. These are trends that are relevant every day to customers, and they’re driving demand for all of our solutions. So you’re going to see these four trends reflected not just in the keynotes and the sessions, but also in the expo across the commons, in the BG areas, et cetera.
      Windows 8 takes center stage at Worldwide Partner Conference [Blogging Windows blog, July 8, 2013]
      At Microsoft’s annual Worldwide Partner Conference (WPC) in Houston, Texas, executives discussed the company’s approach to services and devices. Tami Reller, Windows chief marketing officer and chief financial officer, announced that Windows 8.1 release to manufacturing (RTM) will be available for original equipment manufacturer (OEM) partners in late August, so they can prepare Windows 8.1 devices just in time for the holidays.

      New Power BI solution for Office 365 delivers self-service business intelligence on nearly any device [The Fire Hose blog from Microsoft]

      Today, at the Worldwide Partner Conference, Microsoft announced a new offering: Power BI for Office 365 – a cloud-based business intelligence (BI) solution that enables customers to easily gain insights from their data, working within Excel to analyze and visualize the data in a self-service way.

      Developments from Worldwide Partner Conference: Partners can go ‘cloud first’ with Windows Azure [Windows Azure blog, July 8, 2013]
      At Day 1 of the Worldwide Partner Conference, Microsoft made several announcements that highlight new ways for our partners and customers to embrace cloud computing using the Windows Azure platform.
      Partners in the cloud for modern business [The Official Microsoft Blog, July 8, 2013]
      From the Microsoft Worldwide Partner Conference (WPC) in Houston, Texas, Microsoft President of Server and Tools Business Satya Nadella announced new programs and services that are designed to help Microsoft partners and customers embrace the challenges and opportunities associated with cloud computing and big data. One such program, Cloud OS Accelerate, brings together Microsoft and key partners – Cisco, NetApp, Hitachi Data Systems, HP and Dell – who will invest more than $100 million to help put thousands of new private and hybrid cloud solutions into the hands of customers.
      Partners: Want higher profits and faster growth? Sell cloud solutions, new IDC study says [Microsoft press release, July 8, 2013]
      Today from the Worldwide Partner Conference in Houston, Microsoft released a new study from IDC that shows partners selling cloud-based solutions benefit from higher gross profit, more new customers, higher revenue per employee and faster overall business growth. The study also revealed customer buying preferences that highlight the importance of the role of partners in the overall industry cloud transition.
      Microsoft survey reveals SMB and enterprise opportunities for partners [Microsoft press release, July 9, 2013]
      IPSOS study released at Worldwide Partner Conference highlights utilization of social tools and showcases opportunities for partners.

      Windows Embedded partners to join Microsoft Partner Network [Microsoft feature story, July 9, 2013]

      Resources will strengthen opportunities in rapidly growing intelligent systems market.


      Details

      Steve Ballmer at the Day 1 Keynote [msPartner YouTube channel, July 8, 2013]

      Microsoft CEO Steve Ballmer provided opening remarks at the WPC 2013 Day 1 keynote.

      From: Steve Ballmer: Worldwide Partner Conference 2013 Keynote [Speech transcript, July 8, 2013]

      … There’s 15,000 of you here in the room today, and to all of you I want to start with a simple message of thanks. Thanks for your support, thanks for your good work, and thank you every day for taking care of our customers. (Applause.) We have a total of 750,000 partners around the world, but about 90 percent of the revenue that we do is actually represented in some way, shape or form with the partners who are here today: systems integration partners, resale partners, hardware partners, development partners, software partners, cloud partners, framing partners, distribution partners. The range in breadth of the activities in which you engage are amazing. This year, our partners in aggregate had really quite a good year. Growth in the businesses from our partners was about 6.5 percent year over year, but on a base of $650 billion. That’s the total revenue of our partner network, $650 billion, and you still manage to grow at 6.5 percent. Congratulations everybody. (Applause.) …
      image
      We spend a lot of time as a leadership team thinking about the remaking of Microsoft. About a year ago in our annual report, we talked about the move from being a “software company” to a “devices and services company.” What that really means? It means that the world, and I’ve been saying this at our partner conferences here for a while, the world we grew up in was a world of software. When I dropped out of school and joined Microsoft, I had to explain to my mother and father what software was and why I was joining a software company. That was a long time ago.

      And software development, I believe, is still the most valuable skill that anybody on the planet can possibly have. And yet the way in which software innovation gets really packaged and presented now is through a set of devices that include the software, and through a set of cloud services that deliver that software.

      Just about six or seven years ago, I started talking about the cloud here at WPC. And it was highly unpopular the first time I talked about it, because it looked like an end around. And yet I think today everybody understands that this is the future of innovation. Even Windows, if you think about it, has really always been much more of a device than a piece of software.
      Windows defined a class of devices called the PC. And we are certainly incredibly determined to have Windows define new classes of devices, tablets, phones, two-in-ones, living room devices, defined by Windows as a piece of software, but purchased and implemented by our partners as tested software. So we’re in the transformation from delivering our software value one way to delivering it in a new form, and we need our partners to come with us on that journey, whether you design and build computers, whether you deliver systems integration services, whether you provide custom development, there’s a place in this journey for all of us.

      At Microsoft we say, what’s our unique point of view. Our unique point of view is on delivering high-value experiences through our software value-added devices and experiences. We think we understand the tools, the technologies that it takes to help people get work done better than anybody else on the planet, whether you are an employee, whether you are a customer or a trading partner, whether you are an IT person or a developer, we build experience that help people get stuff done. You need to do a piece of analysis, we’re going to have the best tools, the best devices and services for helping people do analysis. You want to participate in a virtual meeting, nobody is going to give you a better experience to participate in a virtual meeting than Microsoft does. You want to ensure information integrity in your customer, because no matter what happens with consumerization, it’s still the IT department that has to protect the integrity and value of corporate information. We together understand these things, and we together, Microsoft and our partners, will deliver the devices and services that really bring these things alive when people want to be productive.

      Now, we have another side of ourselves at Microsoft, too. That’s the fun side. I refer to it as serious fun, because unless you’re hardcore about fun, the Xbox probably hasn’t been the product for you. But when it’s serious fun, or serious business, we’re going to make sure that we provide the core experiences through our devices and services, and through the value add of people in this room to really bring that alive. That’s not easy. It takes a lot of core technology investment in operating systems, in user interface, and particularly now natural user interface, in machine learning, in cloud infrastructure.

      So what is on our customer’s mind? These are the four big trends that I think in particular our IT customers, but businesses in general, want to speak with us about every day. They come to us and they say, what about the cloud? They say it to you. They say it to us. They say, hey, I hear about big data, or I understand big data, or I’m afraid I’m missing out on big data, how are you going to help me get there, they’ll say to the two of us.

      Social, part of the consumerization theme of the day is how do we apply techniques and software services that people get to know in their personal lives, how do we apply those to enable business productivity? And we’re going to show you a lot today of what we’re doing with social so that people can come together in what I would call human ways to do superhuman tasks at their work.

      And last, but certainly not least, is mobility. I get to do something that the rest of you don’t do, because I sit on the stage, I get to count the number of mobile devices that go up for pictures and various other things during my speech. We’re at about 25 percent would be my gauge this year. I’m sure everybody has got a mobile device with them, but what it says is that the range of applications of mobility just continues to increase. And I want you to really understand just how rich our mobile offering has become, both in terms of the Windows devices that you can use as part of your solution, and the work that we are doing to support some non-Windows devices. So let me dive into each of these in turn.

      image

      First is the cloud, the cloud remains a little bit of an amorphous thing. But, at the end of the day, the task of the cloud probably means, and it might be 5 years, 10 years, 15 years, 20 years, it is really a path that leads for almost all companies to the public cloud. And that puts a lot of pressure on providers, whether it’s Microsoft, folks we compete with, our service provider partners, it puts a lot of pressure on us to make sure that we have world-class scaled, low-cost, low latency, high-bandwidth cloud infrastructure across the world. How do we, from a public cloud application, deliver with incredibly low-latency and with exactly the right data security and privacy and protection? How do we deliver information, whether it’s in the U.S., or Australia, or China, or Malaysia, or any place else in the world? And we are investing in that infrastructure.
      We actually started the investment process in that infrastructure in order to support our own applications, to support Bing, to support Office 365. And what we would tell you is that our cloud infrastructure, Azure, is being proven out, is being battle tested, and is being advanced on the backbone of our own first-party applications, but then that infrastructure, that Azure infrastructure, is there for all of you to use, to deliver solutions to your customers.
      I claim there really are almost no companies in the world, just a handful, that are really investing in scaled public cloud infrastructure. We have something over a million servers in our datacenter infrastructure. Google is bigger than we are. Amazon is a little bit smaller. You get Yahoo! and Facebook, and then everybody else is 100,000 units probably or less. So the number of companies that really understand the network topology, the datacenter construction, the server requirements to build this public cloud infrastructure is very, very small, very small. And the number of companies that are at the same time seriously investing in the private cloud, which is not going away, and in these hybrid clouds is really just one and that’s us. We are building in a compatible way private cloud infrastructure based on Windows Server, and public cloud infrastructure based on Windows Azure, and we will talk to you about that today.
      Sixty-three percent of customers surveyed will say they really want a single vendor who can provide them both public cloud and private cloud. We think we are the only solution and certainly the best solution for customers who want that. We continue to advance with our cloud applications, our Bing search service has made progress each and every month, improving not only its market-share and its quality, but also the speed and performance with which we deliver our results, which should be a key indication to you on just how rich our cloud infrastructure is.
      Through your good work our Office 365 service has literally exploded. For the last few years we were saying SharePoint was the No. 1 fastest growing product at Microsoft. Then it was Lync, the No. 1 fastest growing product at Microsoft. Through your good work it’s Office 365. And what all of that means is our mutual customers are ready for the cloud, and our product line is ready for the cloud. People want full, familiar, world-class productivity tools in the cloud. Only we give people those tools that really let you get work done. There are pretenders who come from the consumer world, but there’s only one set of tools for your business customers who really need a productive, high-security, high-reliability, infrastructure in the cloud for their applications.

      image

      No. 2, big data, big data is I think one of the areas that is still very, very early actually in its exploitation. Big data means a lot of things to a lot of people, and it’s very important that we continue to push forward on these big data themes. You’re going to see demonstrations today of some of our tools, some of the work that we’ve done with Excel, and SQL Server, I guarantee you for people who have a lot of data, there is no question that the No. 1 sort of most familiar, easy-to-use toolset to get insight out of data comes from Excel and SQL Server.
      Ninety percent, literally, of the world’s data, this is a very interesting fact, ninety percent of the world’s data has actually been created in the last two years, 90 percent of all of the online data in the world in the last two years. What it says is there’s an explosion in this data. And so tools that let people mine it, get insights from it, and understanding from it are essential. We’re going to show you a demonstration of some of the things that you can do with our big data and BI suite later on today that I think will absolutely blow your mind.
      But, we’re also providing you with the infrastructure that lets you build out automated solutions for your customers, because over time most of the value in big data will actually be in having the data learn from itself and take automated actions on our joint customers behalf. We’re building out our Hadoop infrastructure on Azure, so that you can do a mix of things with structured and unstructured data. We are certainly doing a lot of work on SQL Azure, so that you can access the structured data in the cloud. Because of our investment in Bing, we know we have a lot of data. We are putting that data in a structured form, where you can use it as part of the applications you deliver.
      One of the key things that we showed at our developer conference a couple of weeks ago in Windows 8.1 is the way we’re starting to take entities that Bing understands and make them part of a platform for you to use as developers in your applications.
      Last but not least is the Azure Data Marketplace. There is going to be a lot of data that people are going to want to use inside their applications that don’t actually live inside the enterprises you serve. If you want to write a forecasting application for one of your customers that forecasts how many raincoats they need in each of their retail stores, I guarantee you the weather data is a helpful input. And yet most of our joint customers don’t keep the weather data in their enterprise systems. And so we want to let you mix and match public data and private data. We want you to be able to bring that data together in structured and unstructured ways. We want to bring it together in ways in which humans get the insights, and we want to give you the machine-learning infrastructure so that the computers themselves can actually help your customers respond to their customers in real time. The work we’re doing here you’ll hear about throughout the morning, and particularly the demonstrations you’ll see I think will really bring these things alive.

      image

      Social. Some people think social is one product. I don’t. Social is a way of working. How do four of us come together and collaborate on a project? How do we collaborate if we work in the same company? How do we collaborate if we work in different companies? How do I reach you if you are in my customer base and I want to do a seminar for you? Or I want to put on and have an event where we communicate real time? All of these are social activities that are involved in business. So it’s people to people, it’s people to businesses, it’s employees to employees, it’s all of the constituents, consumers, employees, customers, and partners. How do you bring them together naturally? Sometimes you want to do that on a real-time basis, and sometimes you want to be able to do that in a way in which people can participate asynchronously.
      I’m glad to have 15,000 people here today, but many more people will watch the video of this section in our partner community around the world. And it’s part of, if you will, the social infrastructure, letting people participate the way they want when they want. And we’ve woven this into the fabric of everything we do. Windows devices come from the get-go with integrated communications and social capabilities like Skype. Skype and Lync are being brought together to allow the consumer and the businessperson to interact together in real time.
      We continue to push forward in Outlook, adding more social capabilities directly into the e-mail client that is the base station from which most of us would communicate with other people. We acquired Yammer over a year ago, and you’ll see the way we’re using Yammer both inside companies and now enabling it to stretch between companies and their partners to involve real-time communication that feels very much like what somebody would do on Twitter or Facebook, but in a productivity context. We continue to push SharePoint social capabilities forward, and even in our Dynamics product line, even when we’re talking about line of business process, it is very important to collect the information from the social realm, and to be able to let people in formal line of business processes actually connect to social environments. And we’re going to show you some of that later on in the demonstration.

      image

      Last but not least is mobility. This is an area where we’ve made huge strides in the last year. I had a chance to beat my chest a little bit, get excited about Windows Phone, but we’re also going to show you today what we’ve done with Windows 8.1, and what our hardware partners have done with Windows devices. You can buy beautiful Windows devices today in so many different shapes and forms. Windows PCs, everybody has a notion of what we mean by a Windows PC. But we’re going to show you small Windows tablets. They’re still all Windows all the time, but they’re hard to mistake for a PC.
      We’ll show you Windows two-in-ones, devices, which depending on how you configure them at any time will feel like a PC or can feel like a tablet. I happen to think this will be the most popular configuration for business people because they’ll want the ability to seamlessly go back and forth between their productive life, their consumptive life, and their personal life.
      I talked about Windows Phone. You’re going to get a chance to see the Surface. Hopefully many of you will choose to pick one up, but what we’re doing with Surface I think is also amazing. We’re trying to really lead the way on products like Surface Pro, and the use of the pen, which I think is pretty fundamental in mobility.
      While we’re making these investments in sort of Windows mobile form factors, if you will, we also continue to do work to support non-Microsoft devices. You’ve seen us certainly move with SkyDrive, with Lync, with OneNote, with a number of our offerings to embrace Android and Apple phones. We’re going to show you some technology today for managing mobile devices that apply outside the Microsoft sphere. So our mobility strategy, as centered as it may feel in our Windows devices, and they are beautiful, and they are the most productive, for those people who just don’t happen to have one, we’ll also show you a little bit of some of the technology that we’ll give you so you can stay well anchored in Windows and Active Directory as the center point for managing devices of all shapes, sizes and forms.

      At the end of the day we may see ourselves focusing on high-value experiences, and our customers may ask us collectively about cloud, and big data, and mobility, and social, but at the end of the day we deliver to you some products. And with those products in hand you turn around and try to serve our joint customers.
      Windows, we’ll show you 8.1 and I couldn’t be more pleased with the progress. Windows Phone, if you haven’t checked it out recently you must. Surface, I hope you get the opportunity to delve in and really explore at the partner conference. Office 365, including Yammer, and Skype, and Lync, and SharePoint and Excel, and BI, and all of these phenomenal capabilities, the footprint of what you can do with Office is continuously expanding. And when you leave here, we want to make sure you leave here understanding completely the breadth of footprint that Office is embracing. Windows Azure, and when I say Azure today I include Windows Server, and the full on-premise product line. Your ability to go out and articulate a hybrid cloud story with Windows Server, SQL Server, and Windows Azure is incredibly important to us. So we are going to try to equip you to do that by the time you’re done today.
      And then last, but not least, is Dynamics. Dynamics continues to evolve in its footprint, in its embrace of the cloud. Dynamics is an amazing business for Microsoft. I’ll bet we get less PR on the business that is billions of dollars for Microsoft, and where we probably have the most loyal committed partner base in the world, and the most loyal committed customer base. And for those of you who have not come back and looked recently at the amazing work that we’re doing in business applications I hope you’ll feel enthused to go do that by the end of the day.

      We will only succeed as a company if we arm you to go approach these challenges. You need to see these products. You need to understand their potential. You need to believe that they can help you serve our joint customers. You need to know each other. Some of you are experts in hardware. Some of you are experts in systems integration, some are developers, some are resellers. Bringing you all together and equipping you with the common base, so you understand where we’re going, what we’re doing, and collectively how we can serve our joint customers that’s what WPC is all about, and if we take advantage of this opportunity and certainly with the phenomenal product lineup that we have today, and we’ll roll out over the next month, we know absolutely that we can succeed together.

      Thank you all very much and enjoy WPC.

      Windows 8.1 Product Enhancements [msPartner YouTube channel, July 9, 2013]

      Tami Reller, CVP and CFO, Windows and Windows Live, provided updates and demos of Windows 8.1.

      See also: Windows at WPC 2013 [Blogging Windows, July 8, 2013]
      From: Tami Reller: Worldwide Partner Conference 2013 Keynote [Speech transcript, July 8, 2013]

      Tami Reller: … everything that we are talking about today is anchored by this idea that we can do something that no other company can. And that is one modern and complete experience across the devices that matter today. Your experience, your data, everything can travel with you. And it’s connected through this trusted foundation of Windows. This is one experience that is unique to Windows, but it’s also uniquely yours.
      I mean, we know that when a customer chooses an Apple product, they get a device that reflects Apple. When you choose an Android device, you get a device that reflects a dizzying number of points of view. But when you choose a Windows device, you get a device that reflects you.
      Start a Word document from your laptop, then easily finish it on a Windows Phone. You get music, video, and games from Xbox. The best of the Web with Internet Explorer. The best cloud storage in SkyDrive. And of course the best way to stay connected, Skype. And the absolute best in productivity with Office. All of this across every device providing the most complete experience from the start.
      Well, we’re believers, continue to be believers that user experience and the design is going to continue to be an important differentiator for Microsoft, and it’s also going to continue to be an important differentiator for the experiences that you are building for customers.
      What we’re finding is that businesses are seeking trusted partners who can not only write great code, that’s critical of course, but they can also design beautiful and engaging experiences for customers.
      Apps that are better designed, they absolutely achieve better ratings in the Windows store, and even equally as important, they are more engaging for customers, and they deliver greater monetization opportunities.
      So to support all of this, I’m excited to announce that in January we will be launching a new [partner] competency: The user experience design competency. And the whole idea behind this competency is to give you the best way to train your designers and to get recognized for your expertise with the Microsoft design language and user experience for app building.
      This competency will provide your designers with training and certification and gives your firm a head start in building great apps, and we think will help you recruit the best people. So I hope you’re as excited about this as we are, look for this in January.

      So we’ve been talking about devices and services for about a year now. And while so much of the opportunity that we see for us and that we see for you is still ahead, there’s a lot of great momentum to talk about.

      Let’s take, for example, Windows Phone, which Steve did such a great job talking about. Our sales are growing six times faster than the overall smartphone market. Safe to say that we are now officially the third ecosystem in mobility. (Applause.) Thank you. Thank you.
      Windows. We are moving forward. Steve did a great job talking about that. We’re moving forward, and you heard us talk about 100 million licenses. I can also report that we have over 20 million enterprise evaluations. So great in consumer and a lot of enterprise traction starting.
      And Windows 8, so far, has logged 60 billion hours of use. And our new customer activation continues at a consistent pace.
      Office. It’s a great example of a product that is used multiple times every day and it is known and loved by more than a billion people. The new Office is our fastest-selling release in history. Worldwide, one copy is sold every second.
      Additionally, one out of four enterprise customers are already on Office 365. And I love this next statistic. Partners lead three out of four enterprise Office 365 deployments, three out of four, great opportunity. Thank you so much for your role in moving businesses to the cloud. (Applause.)
      Amazing momentum on Skype. More than 300 million people use Skype each month. And that’s a service that can see up to two billion minutes of use per day on some peak days.

      So how our products come together really starts with the experience. And people are using our products as part of everyday life. Important parts of their life. And Steve talked about this as well.

      So I have this short video that I think does a great job of showing what we mean by this. Take a look.
      (Break for video segment.) [6:40 … 7:10 essentially for Office 365]
      … [Office 365: complete Office in the cloud … this is the Office enhancement … +extension to the Open program … +investment in partner enablement]
      … [Windows Phone: Lumias … suitable to build end-to-end enterprise solutions … tools to build enterprise solutions]
      … [xBox: … newest xBox One …]
      … [Surface and Surface Pro: … hand down more productive than iPad … better with Windows 8.1 …]
      … [Windows: … mobility is top for CIOs … Windows 8 tablets are best for the business … SkyDrive … destination for developers … more than 100,000 apps … LOB customers need partners … 2 out of 3 enterprise enterprise organizations are investing today in mobile applications … great UI enhancements, great usability functionality … migration from XP opportunity … Windows Accelerate program continued … new Touch Win program incentives directly to authorized distributors as well as reseller partners …]
      … [Windows 8.1: … 900 continuous improvements and hundreds of updates to our inbox apps … represents responsiveness, it represents rapid timeframe … feel natural on everything from a small tablet to a large work station …]

      [21:18 Jensen Harris showing Windows 8.1 via a jam-packed demo here for the next few minutes, including some things that we have never publicly shown before]

      … [Nokia Lumia 925 8-inch Acer Iconia W3 … in landscape games and productivity … +optimized Windows 8.1 specifically for portrait for working great on these small tablets e.g. Reading List, ergonomics …  ]
      Now I’m going to move over here to a Surface and I’m going to show you one of the most important near features in 8.1. Every month, 20 billion searches are performed just in the United States on Windows PCs — 20 billion searches every month. We looked at this as an opportunity to say if we made search better in this product, we would be making 20 billion things every month better for people. And so we’ve introduced search in 8.1.
      … [search hero: … curated, built-on-the-fly app that brings together information from Bing, information from your PC, files from the cloud, things from the Web, and puts it all together in one view … integrated with Maps functionality…]
      … [xBoxMusic app: … redesigned totally to make it fast, to make it efficient, and to focus on your collection of music …]
      [Dell all-in-one, 27 inches with touch the world’s best Skype device, a Windows 8.1 PC … Start screen changes: all the things that you love on one screen … new personalization options … multiselect … Reading List … SkyDrive … picture editing built-in … a lot of new [built-in] apps: e.g. Food & Drink … hands-free mode … Windows Store big-big update: e.g. recommendation engine built one Bing … … OneNote syncing with SkyDrive …]
      image
      [Surface Pro: “play to Xbox One” … Miracast built-in … OneNote
      Windows Phone: OneNote syncing with SkyDrive
      ]
      … [desktop PC: … doesn’t need touch …bring together the best of the modern UI and the best of the desktop UI and harmonize them in Windows 8.1 … Start button .. enterprise cosumer dashboard … productivity (… multitasking) taken to next level: e.g. new version of Outlook … ]
      Suddenly, I have something that is starting to look like a very productive work station. And I can move these windows around, I can put them where I want. We have maximize, we have resize, and all of a sudden you start to realize that there’s more than one way of doing awesome productivity. This uses all the pixels on my PC.
      And on this sort of smallish monitor, I can fit three. But if I had something like a 2550 x 1440 monitor, I could show four apps on the screen at once. And all of a sudden, now you’re way more productive than you could have been on the desktop. You’ve got your Twitter feed, you’ve got your full running mail app, you’ve got multiple browser windows or multiple mails up at once.
      image
      And it gets even better. If I attach a second monitor, then suddenly I can do the same thing on multiple monitors at once. So I have any collection of apps across my monitors in any configuration I want, any size I want, blending desktop and modern apps across my screens. I can bring the Start screen up on one and just leave it, and this doesn’t just work for two monitors, it works for three, four, five, six, seven, as many as I have. And so this sort of shows the power of Windows 8.1 and the modern UI even on a desktop engineering workstation making you more productive.

      [1:02:06]


      Tami Reller: … I’m also quite happy to be able to confirm today that Windows 8.1 will be available for our OEM partners in late August. Meaning that holiday devices, many of them will have Windows 8.1. So late August available to OEMs. So very pleased to confirm that today.

      What better timing to talk about our OEM devices? We’d like to do that. Please help me welcome to the stage Nick Parker. To do that, I’d like to open with a little video, a commercial we have on air that shows just why Windows 8 tablets are so special.

      (Windows tablet commercial video.) [1:04:05 … 1:04:35 essentially iPad 32 GB $599 vs. Windows Tablet $299 (Dell XPS 10 32GB) Limited time offer at Dell.com]

      Dell Tablet vs. iPad [WindowsVideos YouTube channel, June 13, 2013] here the limited time offer at the end stands at $399
      See how the Dell XPS 10 with Windows RT stacks up against the iPad. Check out more at http://windows.com/compare

      Nick Parker:

      … Windows Storage Server: e.g. Western Digital Sentinel, a 16-terabyte small business server … Windows Embedded 8: e.g. IEI [?Institute for Emerging Issues?] display panel … large-format touch, or the all-in-one: e.g. Dell XPS 18 also as a desktop replacement … ultrabook: e.g. the world’s thinnest and lightest one Sony VAIO Pro 13 … tablets with touch, and convertible form factors: e.g. Lenovo Helix … tablet with stylus … docking tablet, also as a desktop replacement: e.g. Latitude 10Fujitsu Arrows Tab waterproof tablet … Hewlett Packard ElitePad 900 the choice of Emirates Air for their in-flight device, also with a very innovative sleeve … Lenovo ThinkPad Tablet 2 , not just a small app running a stylus capability, but ink immersed as part of your input mechanism … Panasonic FZ-G1, the Panasonic Toughpad ruggedized computer … Acer W3 one-handed Windows … thinnest and the lightest tablet that you can get, as well as having all-day battery and integrated 4G, and those are capabilities built on the ARM platform: Asus VivoTab RT … phones: Nokia 925 and Nokia 520innovation: Acer Aspire R7 with innovation in hinge, Toshiba KIRAbook a 221-pixels-per-inch device, HP Rove the 20-inch IPS all-in-one for both desktop replacements as well as great home devices + complete flat tabletop mode for using an application that’s maybe multi-orientational …

      [1:22:24]

      Note that Samsung was complete missing from this device OEM roundup despite of its leadership ATIV Q, ATIV Tab 3 and ATIV One 5 Style devices, as you could read in 20 years of Samsung “New Management” as manifested by the latest, June 20th GALAXY & ATIV innovations [‘Experiencing the Cloud, July 2-5, 2013]

      Satya Nadella about Platform, Infrastructure, and Applications [msPartner YouTube channel, July 8, 2013] 

      Satya Nadella, President of Server and Tools, speaks about the enterprise.

      From: Satya Nadella: Worldwide Partner Conference 2013 Keynote [Speech transcript, July 8, 2013] 

      … <before that: how to enable dynamic business … demoed across Office 365, Dynamics CRM Online Windows Intune, and System Center Configuration Manager, and Azure Active Directory … >
      image
      [30:08] When you think about having lots of data and having lots of rich processing capabilities, the next step is to be able to empower your end users with the best tools to drive insights. This is where we collectively have really created one of the most amazing phenomena when it comes to BI with self-service BI. We took the most ubiquitous tool around data in Excel, combined it with the power of SQL Analysis Services, and started the self-service BI revolution, and especially in combination with SharePoint, we really have done a fantastic job of driving insight at the edge of all data, big or small.
      Today I’m really pleased to announce the next giant leap, if you will, when it comes to self-service BI. We are announcing Power BI for Office 365 Preview. It takes all of the rich capabilities around data discovery, data navigation, visualization, collaboration, enterprise features around auditability, taking all of that, building it right into Excel and SharePoint, so that every user has friction-free access to it. They’re also delivering all of the rich cloud capabilities that power this natively in Azure. So that means all of the SQL analysis capabilities that power this experience are all there natively in the cloud.
      So to show you a glimpse of what this new solution, Power BI for Office 365, can do I wanted to invite up on stage Amir Netz.
      Amir.

      Power BI Demo [msPartner YouTube channel, July 8, 2013] for those who want to watch only this part, watch especially from [8:10] on especially (incredible demo/performance)

      Amir Netz demonstrates the new Power BI
      AMIR NETZ: Thank you, Satya.
      Power BI brings self-service analytics to the cloud and the power of the cloud directly into Excel. It opens amazing new ways for users to connect with data. So let’s take a look. We have here on the screen our Excel 2013. And I want to create a report about our datacenters. I don’t have the data. With Power BI we can actually go and find the data that we need. You see here online search, I am going to use it to go and find the data for my report.
      I’m going to type in my search query and just here within Excel Power BI is searching for millions of public data tables, and finding the data that I might need. It comes from Wikipedia, it comes from the marketplace, it comes from Bing, but because I’m a Microsoft employee I’m also getting data not just from the public data sources, I’m also getting data from my enterprise data assets. Those were mapped into the catalogue of Power BI. So here we see a table from my data warehouse, and I can go and add that table to my Excel, and just like that Power BI connects and aligns the data directly to my sheet just like that. It’s so easy.
      Now I want to create my report. I’m going to go and use PowerView. It’s also integrated into Excel 2013. So let’s go and create a nice report here. We’re going to take a look at the   let’s take the location of the datacenter, the square footage of the datacenter, let’s make it a bit larger. It’s Excel 2013 so we can just convert it immediately to a map. We can go and categorize my datacenters by generation. Just with a few clicks, a beautiful report and it’s not the only report I have here in my workbook. I have a couple more.
      So this report here shows me the storage of Azure, just an amazing explanation of the growth in the business. This one here shows me the subscriber’s growth in the business. You see almost 200 percent in just over a year. I mean I can slice and dice and look at segments of users, and see the growth there. So I have this beautiful report, interactive, and I want to share it with other people and to do that I go to the file menu, I do a save as and I’m saving it to the Power BI side in Office 365.
      And now what does this site look like? Let’s see how this site looks like in SharePoint Online. This is it. You can see how well organized it is. You see my Azure report, my Office 365 report. It’s clean. It’s crisp. It’s beautiful. I want to go and take a look at one of those reports. I click and of course, because the reports are all created inside Excel, Excel is the application used to be able to browse the reports in my browser. So you can see here the explanation of growth you see in the compute resources of Azure, you can go and look at the other reports of that, the database growth, and of course the whole thing is fully interactive. So I can go select different time slices and in the browser get the full interrogation of the data.
      It’s very easy to share, very easy to explore, but it’s more than that, it’s a full enterprise offering. So let’s take a look and see all the options that we have here. So see this menu here, take a look at what we have. I can share with other people, I can protect the data, I can schedule data refresh, where Power BI will reach back from the cloud to the enterprise, go to the original data sources, bring the data on the regular basis up to the cloud, up to the report that we have here. I can track the data usage by my users. And one more thing I can do here, I can add that report to my mobile favorites. And you can see this mobile star here, now that report is here and it’s showing up on my mobile device. It’s a beautiful application Power BI. It’s fully interactive as you use it. And it’s not just this report. I have a full gallery of reports that I can use here. You can see I can browse through that. It’s just the best way you can have to consume reports on the go.
      So you’re seeing what kind of a gorgeous, great offering we have here. But, there’s one more thing, one more capability that I think you need to see, because in my opinion it’s the true game changer. So for this I’m going to take a look at another Power BI slide. Look at this one here, and make it a bit larger. This one Power BI slide is for a media company. And you see it has these reports that we created in Excel. But, there’s another role here, we call it “Featured Answers.” And these are the most common questions my users ask about the data. For example, show our sales pipeline. I’m clicking on it and now Power BI connects automatically to the sales pipeline data source and shows me the results. Now it looks like a comp report, but it is not. It is the beginning of a conversation with Power BI.
      So I can compute that, show our sales pipeline only with opportunity size greater than $20,000. And as I type I immediately get the answer. You can see that there are six opportunities greater than $20,000. It’s very easy, right. (Applause.) Now one of those opportunities is this rock-themed event series. And I want to continue the line of interrogation I want to ask questions about that, so I can go and ask maybe the top rock classics. And notice I’m using, something magical happens. As I was typing the questions the results came up and I actually realized I’m asking about songs. So I moved away from the pipeline data set, automatically it connects me to a different one. This one is the historical data set for all the music charts in the United States. So I can see that “Bohemian Rhapsody” here, by the way my favorite song of all time, is the top rock classic. And I know it’s right, because Power BI tells me what it understood from me.
      Look at that. It tells me that when I said rock I meant rock songs. And when I said classic, I meant a certain period of time, the ’70s and the ’80s. It is not the oldies from the ’50s. And when I said top it said you probably want to rank it by something, so you rank it by the number of weeks it stayed on the charts. So I like that interpretation, but not exactly. And again, Power BI comes to help me. It says, hey, I know what you mean now. So how about instead of ranking by weeks on the chart, I offer other options, rank it by the weeks the song stayed at No. 1. And I can see that “I Love Rock and Roll” is showing at No. 1. And every other part of the sentence is understood with Power BI.
      So you say, maybe you don’t want to look at songs, you might want to look at artists or albums. Maybe not rock, here’s other genres. How about pop? Let’s go with pop. And see “Physical,” Olivia Newton John, the top pop classic from that era. It’s just an easy and fun way to interrogate the data. Let’s take this for example; let’s ask for songs about true love. And I can see immediately five different songs, one of them by Bing Crosby, another by Elton John, all called “True Love” showing up on the charts. I can ask questions about people that I know. Songs about Bill Gates, and you’d be surprised there’s actually a song called Bill Gates showing up on the charts, three years ago. Yes, by Lil Wayne, one week on the charts. I looked at the lyrics. It actually is truly not a love song.
      We can ask more business questions like number of songs. You can see we have 2,600 songs in the database. Let’s list it by year. And now notice how the system automatically detects what I’m asking, giving me a much better visualization. This is a better way to look at it as a chart, automatically. I don’t have to say anything. And you can see this very interesting chart. It shows how many songs showed up on the music charts every year. And you can see in the late ’60s and early ’70s over 700 different songs on the charts. And then we go to the new millennium you see how it’s kind of dropping gradually and it’s less than half of that when you get to the new millennium. And then there is some recovery. But, when you turn on the radio and it seems like it’s the same song playing again, and again, and again, well now you know, we actually do listen   you have the proof. We do listen to way less songs than people in the ’60s and ’70s listened to, very interesting.
      Now the picture is even more interesting when you look at it by genre. And again, the system just changed the visualization for me on the fly, and look at that, this is the pop genre. And you see the peak that we saw before, the decline, and some of the recovery. Rock starts the same way, peak, decline, but it doesn’t recover. Something is going on here. And look at that hip-hop. From the mid-’80s hip-hop is growing and growing, and growing and it’s not taking from pop, it’s taking all the market share from rock. So you can see how the data is telling you this fascinating story of the music industry just like that.
      [8:10] Now, of course you might want to know other questions. For example, what is the best song of all time? And you can see that we have here Jason Mraz with “I’m Yours.” The first time I saw that I said, who the heck is Jason Mraz? But I had to go look at the data three times and unfortunately it is Jason Mraz, scientifically speaking, it’s the best song of all times, over a year and a half on the chart, like no other song. It’s amazing. And of course, the age old question, who is the best artist? And now we get here, again, a different visualization, and you can see here that you have Mariah Carey, you have The Beatles, we have Usher, we have Elvis, really fantastic artists that we have here. But, these are very different periods of time and it’s really hard to compare The Beatles from the ’60s to Mariah Carey from now. So maybe other visualizations can help me. And with Power BI we can switch the visualization. Look at that, I have a whole list of visualizations. I can change it to a table, for example. It doesn’t help me to explain it. But, there’s one more visualization here that we call the king of the hill. And this one is just specifically designed to explain changes over time.
      Now we can see here, let me just explain how it works. It’s kind of a bubble chart. In the middle we have the biggest bubble, it will be the artist that has the most weeks at No. 1 on the chart is the king, right. It’s going to be the center big bubble, around it will be the contenders, the people who want to take the center position from it, the other artists with less weeks on the charts. And we’re going to animate over the time dimension.
      So we start with 1955, Frank Sinatra, Pat Boone, and we’ll see the Motown area, so we’re going to see here the Platters joining in. But, in 1957 something amazing happened, Elvis Presley breaks through with “All Shook Up,” and he is the king. This is Elvis in the center. He is going to have over 100 different songs on the Billboard 100. It’s just dominating. But, in the ’60s come and so over the pond the greatest band in the history of music, The Beatles are showing up. And they would have 26 No. 1 hits. They’re going to have eight consecutive ones. They just dominated the rest of the decade into the ’70s, and they’re breaking up. And this is kind of a weird condition. Look at that, Three Dog Night, never heard about them? Forget about them, because the next one is going to be Elton John, he’s a legend. Candle in the Wind is still the No. 1 selling single of all time. This is also the disco era. So we have the Bee Gees, I danced to their songs with my first girlfriend. And of course, it was Olivia Newton John, a giant mega-star in the early ’80s.
      And now look at that, what do you have in the ’80s, Paul McCartney, going to be followed by Michael Jackson, going to be followed up by Madonna, going to be followed up by Whitney Houston. This is a parade of the greats we had in the ’80s, George Michael, Paula Abdul, I have no idea what she is doing here. Now, we’re seeing Mariah Carey, she is going to dominate the ’90s. She’s going to have a fight with Boys To Men. But, look at it, she’s in that fight and she’s pushing them out. She is going to continue with 79 weeks at No. 1. She is going to dominate the ’90s. But, the ’90s are coming to an end. Santana is taking over. He is going to take over and then it’s the hip-hop and rap, with Nelly, Kid Rock I cannot stand, and then Usher he is a genius, wonderful, wonderful. But, look at that, it’s Mariah. She’s over here again. She’s looking for a fight in the 2000s, and she’s pushing them out. And now we are getting ready for the era of the divas. Rihanna, look at it she’s taking over. Katy Perry is trying. Adele is trying. But, no Rihanna is here to stay. Thank you, Rihanna. Thank you Power BI.
      Thank you all. [43:30]
      SATYA NADELLA: Thank you, Amir.

      Hopefully you got a good feel for the power of Power BI in Office 365, and now just imagine if you can sort of replace all of the pop data and music data with your business data and your customer data. Mix it up, in fact, with some of the public data inside of Bing, and doing these kinds of demos where people are able to get insights from all of the data that they have inside their organization, and doing a join of that with, in fact, information that’s available publicly. We think that this is the next big leap when it comes to BI and insight around big data. [44:16]


      So let’s switch gears and talk about application development. I know many of you in the room have lots of projects that you’re doing application development for. This is something that we have historically done very well together with Visual Studio and .NET. And, in fact, all of our client and server runtime platform. But this is going through a sea change. And, therefore, we are building and retooling for the sea change a few apps that you want to build.

      image
      It all starts by having a platform that is capable of both infrastructure as a service and platform as a services. So that’s IaaS plus PaaS. And that means any mission-critical Web application you want to build, any mobile front-end you want to build, where you’re automating a business process with a mobile front-end; any cloud service you want to build, you want to have this rich capability of both infrastructure as a service and a platform as a service. And you want to be able to deliver that, by the way, in both Windows Azure, as well as on Windows Server. So that symmetry of development runtime is also very important, and that’s what we’re building out.
      Since you’re building applications for enterprise customers, you’ll want to have real richness of business logic. And this is where we are making some changes, and innovations, which are going to fundamentally change the economics and the repeatability of your business application development, or mission-critical application development. From identity, you saw Azure AD already from an IT perspective, but from a developer perspective now you have a fully programmable identity management solution where you can handle multiple identities, consumer identities as well as enterprise identities.
      We have BizTalk services in the cloud now where you can use that to be able to automate your enterprise application integration, or even B-to-B integration. We have all the richness of the data platform I talked about previously that now you can incorporate as part of your solutions without having to really build that all on your own, whereas you now will be able to make API calls.
      And, lastly, perhaps most interestingly, is you can, in fact, incorporate all of Office 365 as part of your solution. Office 365 has a very modern API surface area across the entire length and breadth, both on the client side as well as on the server side, that you can now program as part of your solution. Think about all the document workflows within the enterprise business application context that you can incorporate.
      Of course, at the end of the day, what matters to you as well as your customers is productivity. And that’s where we’ve always led with the fantastic tooling in Visual Studio. We’re taking that a step further to make rapid application development, especially with the Lightswitch features inside of Visual Studio 2013, we’re making it possible for you to build your Web applications or business applications with Web fronts that much more simple for you to do rapid application development, especially in combination with Office. So the combination of Visual Studio, Lightswitch, the services that go with Visual Studio, either on TFS or on Azure with source code control, project management, build, test, all of those services come together to really improve your productivity.
      image
      And we have many, many customers and partners who are taking advantage of this. The one I wanted to highlight was a solution built by .NET Solutions for IT, a financial services company in the UK. And it’s a very cool solution in the sense that they were able to take a very innovative approach to doing codes where they were monitoring the in-car telematics getting back information to Azure, then rendezvousing that with a code system which was on premise to be able to do real-time codes, and do custom codes for their customers. So that’s a pretty innovative way to think about mobile applications, Web tier, as well as being able to service relay back to data inside of your enterprise. And that richness of both tooling and capabilities in the runtime are unparalleled and unique to what we do with the combination of Windows Server and Windows Azure.
      So I’m really pleased to announce the availability of Visual Studio 2013 Preview. I really encourage those of you who have .NET practices, Visual Studio expertise, now you can take the tooling coming out, the runtimes that are coming out as part of Windows Server, Windows Azure, as well as Windows 8.1 and Windows Phone, and really build this next generation of mobile applications as well as Web applications, and cloud services.
      I’m also pleased to announce SQL Services, or SQL Database Premium Services for Windows Azure. Windows Azure has been going through significant growth, and particularly there’s not a solution that’s built in Windows Azure that does not use SQL Azure. And we are now introducing some capabilities that allow you to make those reservations. That means you can bring your most mission-critical applications over to the cloud. This is, again, something that we are going to be very unique. We are unique already with the fact that we have a PaaS-based SQL Service. And now we are making it much more ready for mission-critical applications.

      image

      [49:28] So the last piece of the presentation today is cloud infrastructure. Now all of the things that we talked about rely on cloud infrastructure. And our goal has been to build the most robust cloud infrastructure. And to live the cloud lifestyle we build Windows Azure using our server software. So when we sort of say we are serving millions of virtual machines on Windows Azure, it runs, in fact, on Windows Server 2012 hypervisor. So that’s an amazing feedback cycle. Not just that, but all of our first-party workloads, from Office 365 to Bing to Xbox Live, are all running on Windows Azure capabilities. So that this reinforcing feedback cycle is what battle tests our cloud infrastructure.
      We are, again, unique in that we take that same cloud infrastructure that we are using on a day-in and day-out basis inside of Azure as well as our first-party applications, and making it available as part of Windows Server and System Center for others to be able to build their own cloud. And that’s what really gives us the ability to deliver a true boundary-less datacenter infrastructure with consistency to our customers.
      We think that that is very, very important to be able to really service the needs that enterprise customers have around infrastructure and support of their applications, and this is something that we believe we are setting the pace, and no one else in the industry, neither Amazon nor VMware can promise or deliver this level of consistency, this level of mission-critical readiness because of the battle testing of all the diverse set of first-party workloads.
      We have lots and lots of partners who are already taking advantage of it. One example that I wanted to highlight today is what Skyline Technologies did for Trek Bicycles. They really took advantage of all of the capabilities of this boundary-less datacenter. They built out a private cloud solution. They, in fact, used the IaaS capabilities inside of Azure to be able to deploy the retail management solution. They even built a PaaS solution on Azure to be able to automate all of the partner management. So again, you can see how having this consistency gives you the flexibility to be able to take advantage of all the resources in your datacenter, in your partner datacenter, and in Windows Azure, but still have the one consistent virtualization and management pane of glass from an IT perspective.
      So now to really show you this boundary-less datacenter in action, I wanted to invite up on stage Jeff Woolsey from our team. Jeff. [52:08]

      Related post: Partners in the cloud for modern business [Satya Nadella on The Official Microsoft Blog, July 8, 2013]

      Today, at the Microsoft Worldwide Partner Conference (WPC), I am excited to announce new programs and services that are designed to help our partners and customers embrace the challenges and opportunities associated with cloud computing and big data.
      The first new program we are announcing is Cloud OS Accelerate. As part of this new program, Microsoft and key partners – Cisco, NetApp, Hitachi Data Systems, HP and Dell – will invest more than $100 million to help put thousands of new private and hybrid cloud solutions into the hands of customers. We are also announcing a new Windows Intune offer, effective Oct. 1, that will help connect partners and customers with the latest in cloud connected management at a 30 percent discount. These new programs, and others you will hear about throughout the Worldwide Partner Conference, are designed to help our partners realize the opportunities in cloud computing – today.
      We are also announcing previews of new technologies– including:
      · Power BI for Office 365 – our new self-service business intelligence (BI) solution that combines the data analysis and visualization capabilities of Excel with the power of collaboration, scale and trusted cloud environment of Office 365. This new solution will help partners deliver powerful BI solutions to small and medium businesses everywhere. Customers and partners can sign up here.
      · New Windows Azure Active Directory capabilities that will make it possible for ISVs, CSVs and other third parties to leverage Windows Azure’s directory to enable a single sign-on (SSO) experience for their users, at no cost. Customers can sign up here.
      · A Premium offer for Windows Azure SQL Database, which delivers reserved capacity for more powerful and predictable performance. This will allow partners to raise the bar on the types of services and products they can offer to customers. A limited preview will be available in a few weeks, so sign up today so we can notify you when it’s ready.
      This news wraps up a wave of new enterprise cloud announcements from the Server and Tools Division, including: new versions of Windows Server 2012 R2, System Center 2012 R2, SQL Server 2014 and Windows Intune at TechEd North America and TechEd Europe; the general availability of Windows Azure Mobile Services and Windows Azure Web Sites at Build 2013; and a new strategic partnership with Oracle to improve customer flexibility and choice.
      The technology to help our partners realize the opportunities in cloud computing and big data is here and the time to collectively help our customers embrace these mega trends is now. Together, Microsoft and our partners helped customers successfully navigate the client-server and enterprise IT technology transformations. Going forward, we’re committed to doing that again for enterprise cloud.